YunoJuno Reviews 1,013

Been using YJ for a few years now and it's such a breath of fresh air to have clarity on payment/contracts etc - especially from clients that have decent projects with fair rates. Do the work and get... See more

Hasan from YJ made my experience so much easier. Having submitted my timesheets too early and got into a mess with my agency and umbrella company, Hasan kindly helped sort not just 'what next' but a... See more

I had an issue with adding skills in my work experience. The agent Felix was very helpful, kept me informed all the way and got me the resolution I was looking for. Most chats end at that but he wen... See more

Hasan from the YunoJuno team made accepting my first contract through an agency incredibly smooth. He stayed on the online chat the entire time while I completed the forms, answered my questions, and... See more

Best job site I've ever used. Best team. Instant help. Great projects to work on. Easy, seamless, friendly, advantageous to all parties involved. I've built up a body of brilliant regular clien... See more

Great platform to find freelance / contract work & to find a variety of freelancers for your business. I've used it on both sides and always had a great experience. Easy to use, makes it a lot smoothe... See more

I've used YunoJuno for years without any issue. I was due to start a new contract the following day, and there was a requirement for an identity check. I asked the team to help expedite this and Hasan... See more

I've been a contractor for over 15 years and would have to say the engagement with Yuno Juno is one of the easiest, most streamlined experiences I've had. From the assignment notification and contrac... See more

I Had a very good interaction with Mar in the chat. She was knowledgeable about my problem and anything she didnt know she went and found answers and got back to me in record time. She made me feel re... See more

I've been using YunoJuno since the days before they even had a "Film & Motion" category. I've only ever used one other freelancer portal since & now actively try to avoid all others. YunoJuno defi... See more

I've been using YunoJuno for over a year and always satisfied with the service. Interface works very well and everything done promptly. Customer Service is excellent. Had a query recently and Sara sor... See more

I've been on the YunoJuno platform for a while. Never had call to deal with the staff directly before, until now. Have to say, Sara, who handled my issue dealt with it very very quickly and updated me... See more

The service from YunoJuno is normally professional and efficient as standard, however, in this particular instance Hasan went above and beyond in terms of the way he dealt with and resolved my payme... See more

I had a query about payment terms and Mar was straight on it, investigated and back to me within about 15 minutes with a completely satisfactory reply. Her responses to my messages were very prompt,... See more

The two colleagues from YunoJuno who have dealt with my onboarding, Mar and Hasan, have been very professional , kept me informed and incredibly helpful. They have been a credit to their organisation... See more

I really value YJ, for it's 2 week payment terms and the staff are super helpful and very professional. -1 star because of the insurance requirements. I would understand for CD and leadership roles. B... See more

Sara and Nadia were brilliant and made the process of joining and setting up my first contract easy! They were friendly, very responsive to my emails and knowledgeable about how to resolve issues. Tha... See more

I really liked Mar, the person who helped me. My case had a lot of idiosyncrasies and Mar listened and helped me resolve them and get on to using YunoJuno. In general I really don't like third-party o... See more

This was my first time using YunoJuno and the process has been super easy and smooth. I did however make an error, which Hasan was able to help resolve in under 2 minutes! Thanks for the help Hasan, r... See more

This was my second time using YunoJuno for a short-term freelance contract, it’s really quick and easy to apply for briefs and track your application. The last time I used YunoJuno, the payments were... See more

This was the first time I reached out to YunoJuno and I am happily surprised with the service. My agent, Hasan, helped me not only with the query I had but he also gave me advice on how to change my p... See more

It's been very easy and smooth to onboard with YunoJuno. I had a few "issues" or "steps" where I needed some help with. I got very quick responses from Sara and Hasan, both being helpful and making my... See more

As a first timer the registration process was very painful and complicated. Hopefully it'll be smoother next time....The support team however was very responsive and helpful (either in the chat or via... See more

Super efficient in responding and providing a solution for a last minute change of approver, fully engaged and resolved within no time. Great support as always, thank you Yuno Juno

Sara was very helpful and super quick providing support for me when I started out on Yuno Juno. The platform is incredibly easy to use and make business straightforward leaving me to focus on Design!

Very poor communication and instructions as to do things - and I'll still don't know how Timesheets work. This is after payment of invoices is done once Timesheets are submitted according to... See more

It was my first time discussing a concerned matter. And, indeed the first experience was very good with him. He responded to my each email promptly, and the tone was also very polite and profession.... See more

I had a frustrating problem with an invoice, but with some help from Mar, it was quickly sorted. She clearly explained the problem and helped me resolve it, keeping me updated at every stage. Big than... See more

Had a start up conversation with Hasan who was very helpful with my queries. Will be speaking with him again no doubt but first contact was useful

YunoJuno is an excellent platform for freelancers. It’s professional, easy to use, and connects you with high-quality clients and projects. The workflow is seamless from start to finish — from finding... See more

Mar was extremely responsive and helpful when I had an issue with submitting a timesheet. She clearly explained why there was an issue and what to do to remedy the situation. 10/10 service!

Yuno Juno is a great platform for freelancers to use, and I received some great customer service from Sara. She was great in helping me get my contract amended in such a short space of time.

Any problem that arises, their customer service is among the fastest and most effective I’ve seen. Everytime Mar assisted me, she was helpful and attentive :)

I LOVE YunoJuno. As a freelancer, it takes the hassle out of the whole process of getting paid. Plus having Mar there to answer my questions has been invaluable.

Really helpful staff. I have spoken with the team on a number of occasions both before, during and after a contract through the platform and the team have been punctual in their response and consisten... See more

Hasan was super helpful and quick solving my query, he even attached some instructions and visuals which was great. Thanks for your help Hasan!

The support team is the highlight of this platform, but the user experience could be improved (a lot) . Activation timings didn't match the claims on the website, requiring multiple follow-ups... See more

Mar has been super helpful with everything. While setting up my page I was stuck and confused and she sorted me out almost instantly. She replies quickly and is very clear with all her details.

As a freelancer with YunoJuno for 10+ years i think the platform a over all service is excellent. The online system is clear and simple to use and the team are very responsive and helpful...it just wo... See more

Overall, my experience with YunoJuno has been top tier. Easy to navigate and apply for briefs, effective payment runs with no complications. I recently interacted with Mar via the help chat channe... See more

I've always had an amazing experience with YunoJuno. The staff are incredibly helpful and officiant. Speacil shout out to Hasan who went above and beyond to ensure I got paid on time

The customer service and quick response with any questions I have had has been great. YunoJuno has been able to make working from the US with a UK agency seemless and simple

Painful and time consuming. This company adds a frustrating, slow, unnecessary layer to the process of getting paid for freelance work.

A big thank you to Mar from YunoJuno. He sorted out a problem with excellent advice, and within such a quick turnaround. Excellent. Thank you!

Izzy took the problem i had with an unpaid invoice, chased with finance and had it sorted within a couple of hours - no chasing needed from me. Really great service!

I had an, I believe user-error issue, and within like 3 minutes it was sorted thanks to Mar. Super helpful and now I can start looking for work. Thanks Mar.

Support is responsive, proactive, and genuinely helpful. They stay engaged throughout the conversation instead of closing the window prematurely, and if needed, they guide you clearly on what inform... See more

Hasan was a great help. He made corrections to a simple error I was unable to amend on YunoJuno. Very appreciative of his patience and support.

The platform is very user-friendly. Would highly recommend to any freelancer and the best bit, guaranteed payment within 14 days after submitting a super-easy to fill in timesheet and invoice, easily... See more

I had very good interactions on two occasions, with Mar and earlier on with Izzy. Both of them have been highly professional, polite and kind, and effectively managed the back office response to reso... See more

Felix was great in helping out an issue I had with the system approval processes. He was very professional and help resolved the issue fairly quickly. I'm very impressed with the customer support from... See more

It's a straightforward way to get paid that employers seem happy to navigate, and makes contract/timesheet stuff pretty easy.

It's my first time submitting the timesheet and invoice but Hasan was great! So helpful and patient with my basic admin questions.