Overall its been a great experience as i have been using their platform for roughly 4 years now and whenever i had an issue it was promptly resolved as long as i clearly stated the problem. Great pla... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Overall its been a great experience as i have been using their platform for roughly 4 years now and whenever i had an issue it was promptly resolved as long as i clearly stated the problem. Great pla... See more
Company replied
There might be difficulties in using the system from time to time, but the service is excellent, really quick and helpfull! What it needs to receive the fifth star? Publishing could be a little ea... See more
Company replied
False available files Before you create your account, the website says that, you can download books or files that you need just creating an account. When you create it and you access, then the websit... See more
Company replied
Never had an issue with the service. We work with many clients and sometimes set them up with services on our onboarding. When we noticed a charge for a past client who doesn't use the service anymo... See more
Company replied
Yumpu.com - Your Magazine Publisher. World wide ePublishing Service. 18M Documents from over 220 Countries. Web and App Readers. Publish for FREE.
Gewerbestrasse 3, 9444, Diepoldsau, Switzerland
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve tried to cancel my membership for past 7 days. My password which I have written down don’t work. I’ve emailed them as the reset password link don’t work. They told me to pay over 200 US dollars. I’ll be sending it to ombudsman
I want to delete my account, however I have been logged out and whenever I try to login again I must choose a payment method, however I do not want to pay anything as I do not even want an account!
Superb. I found a research paper I was looking for and within minutes I was able to access this.Thanks!
I have got many things from this. I hope I can do the next one. Thank you very much for your sharing.
good magazine collection, and i get to read what im interested in
The product has helped us a lot in the digital transformation. In addition, the customer support was very competent and helpful. Had a lot of trouble with ISSUU. Switch to Yumpu was the best decision we could have made.
This company has published online my private content and data from 2017 (including contact info) in a supposed “article”. Am waiting for them to take it down.
Fast, faster, fastest uploading... My first magazine (Wellerism - magazine of speculatives and shenanigans) was easily accepted by the system... More power to the brains behind yumpu!
Easy to use, excellent final images and publication is already attracting interest
YUMPU.COM is clearly NOT an American Company. It is based in Europe, so as usual they have a bad customer care . Actually are two days I am in chat with someone named , From Vienna , Austria. I asked him for a reimbursement as I am not satisfied with product. YUMPU does not provide any real advantage on indexing PDF and I have problems as for some PDF i upload they make to different copies with different links both available on the web. For google this will be flagged as plagiarism. But no way , I have asked them to cancel and reimburse the money paid for an annual subscription billed the same day of the end of my trial. Mr from Vienna, Austria has contacted me 2 days after week end telling me this :
My user ID : 118895804
From :..
" Hello,
I am sorry but your cancelation is too late, you have chosen the annual subscription and did not cancel in the trial period.
Best regards,"
This is what happens when you make business with a NOT american company. You can't still trust in their service. Ancient world , bad standards , no startup culture . Every time I end a trial and got billed if i dislike a service and request 100% reimbursement I receive a positive feedback from whatever it is the american service / provider I contact. In that case clearly is not possible as the company is in Europe. Bad service and all the day the messages sent via chat appears as " not seen yet". Also the clear idea that no one from customer care is active on trustpilot show the bad profile of this company.
About the issue I can trust in ISSUU , same PDF uploaded , no wrong duplicates and more indexed PDF on google. I will start a reddit POST on that company if they will not reimburse me the 100% and then Linkedin and so on. Just stay away from YUMPU.COM.
Easy to used and reliable, works just fantastic and looks good in line
Great to access an older publication that I couldn't find anywhere else - thank you!
The platform and interfase are well designed and easy to use. I just wish to have more control on the published product, including animation elements would be great.
Don’t sign up for Yumpu! They are a Very dishonest company. I used the free subscription couple of times in the past, I haven’t used my account for 2 years and I suddenly got an email that got directly to my spam box from a lawyer that is chasing me to pay a debt for their subscription that I haven’t even used. I feel like I’ve been scammed, this is highly disappointing
Yumpu is really useful, but I don't know how to create my own magazine but not share it with anyone, like only I can see it. So it's sort of a private magazine. I'd suggest Yumpu to give us more clear instructions and tours but keep it short and simple.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.