YuMOVE Reviews 

85,331
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 12,622 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant improvements in their pets' mobility, joint health, and overall well-being. Many appreciate the high quality of the items, which often lead to positive changes in their animals' activity levels and comfort. The ordering process is described as easy and convenient, with many consumers valuing the simplicity of managing subscriptions. Furthermore, the delivery service is consistently reliable, ensuring products arrive on time. Reviewers also highlight the excellent customer service, often mentioning helpful and responsive interactions. However, some customers also noted issues with subscription management, such as products being sent too frequently or difficulty cancelling orders. A few other people also felt that certain products were not as effective for their pets, or that their animals had adverse reactions or refused to eat them due to smell.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising its effectiveness in improving pet... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its efficiency and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting helpful, friendly, and efficient... See more

Quality

Customers are highly satisfied with the quality of products, with many reporting significant improvements in... See more

Order

People report positive experiences with order, highlighting the ease of ordering and managing subscriptions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease of ordering and changing delivery times if needed my dog is 13 and still enjoys long woodland walks , beach adventures and weekly agility classes..I’m sure her daily tablets have contributed to... See more

Rated 5 out of 5 stars

I started these using the adult tablets but my dog needed more so I upped it to the stronger tablets and they have made a huge difference. She is prone to injury as she is addicted to a tennis ball... See more

Rated 5 out of 5 stars

I contacted Yumove to see if I qualified for the top discount for our latest dog, even though I'd been a customer with our previous dog, which died in December. The lady who answered was... See more

Rated 5 out of 5 stars

It’s hard to say whether or not YuMove makes a difference as I have been giving them to my dog for years as a preventative measure. However: he is a big dog (mastiff), 10 years old with double crutiat... See more



Company details

  1. Pet Store
  2. Pet Supply Store
  3. Vitamin and Supplements Store

Written by the company

The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

85K reviews

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4.7

All reviews

(85,331)

11,832 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These tablets really do work

These tablets really do work, my old Yorkie has knee and joint issues ans omg this does make a massive difference for him. Ben dog walkers have noticed the difference in him. Been take these for about two years and still going strong. I do highly recommend these for your dog .

20 July 2026
Rated 5 out of 5 stars

Yumove subscription

We have a subscription for yumove joint for our dog. It arrives promptly before we run out of the previous tub.

20 July 2026
Rated 4 out of 5 stars
YuMOVE logo

Reply from YuMOVE

Hi there, 

Thank you for taking the time to leave us a review! 

We're so pleased to hear that you've had a positive experience with both our products and our service. Your kind words mean a great deal to the team, and we're delighted to have been able to support you and your pet. 

Thank you for choosing YuMOVE, and we look forward to continuing to support you in the future.

Kind regards,
Ellie
YuMOVE Customer Care

Rated 3 out of 5 stars

Sorry to say I have canceled our order…

Sorry to say I have canceled our order , has become to expensive and have run out few times and had to go buy more

20 July 2026
YuMOVE logo

Reply from YuMOVE

Hi June,

Thank you for taking the time to share your feedback. 

We're sorry to hear you've decided to cancel your order. We completely understand that rising costs can be a concern, and we're also sorry to hear you've experienced our product being out of stock on a few occasions. 

At YuMOVE, we're committed to providing high-quality products for pets. While we always aim to offer the best possible value, the overall cost of producing our products can change over time due to factors such as raw materials, manufacturing, and logistics. We continuously work to balance maintaining the quality our customers expect while remaining as mindful as possible of affordability.

We appreciate you giving us the opportunity to support your pet, and your comments have been shared with our team. If you ever decide to return in the future, we'd be delighted to welcome you back. 

Thank you again for your honest feedback.

Kind regards,
Ellie
YuMOVE Customer Care

Rated 5 out of 5 stars

Brilliant product, might need more than 1

My 15 year old pug has always suffered with loose bowls in periods of hot weather. He had some treatment via the vet’s which didn’t really clear it up. I bought one of these with high hopes as my poor old boy had been struggling for a few weeks with no sign of improvement. After about 48 hours I noticed a really ‘small’ improvement! The tube is small so I ordered another two, used one and kept one for future use. I am so pleased to say that it completely cleared up the loose stools and he is back to normal ! The item is always dispatched really quickly too. Thankyou

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Great for my 14 yr old dog

Easy to choose product on website and delivery was quick.
My senior dog of 14 years who has to have a low fat diet really benefits from these.
They have enough flavour and squishy enough to hide her medication.

27 April 2026
Rated 5 out of 5 stars

Contacted Yumove this morning about…

Contacted Yumove this morning about suspending my monthly subscription as my pooch has been poorly and not been using it but I still had it delivered. Got a very timely reply from Taylor advising that my order has been suspended for 3 months and a date to recommence supplied.
One happy customer.
Thank you.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

14 year old cocker

My cocker spaniel has been taking YuMove since she was 11 and it really made a difference. We once went on holiday and forgot to leave her tablets. When we came back she was in a lot of pain but after 3 days back on medication she was back to normal. She is nearly 15 now and is still quite healthy apart from struggling with the stairs.

15 May 2026
Rated 5 out of 5 stars

Fabulous service

I had a technical issue and it was delt with quickly and easily with no hassle and always very polite.
My dog has arthritis and since being on Yu move has not limped once. Its been like a miracle so no more horrible steroids. Ive also ordered the paste for upset tummy to take on holiday ( just incase)

30 July 2026
Unprompted review

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