Follow up to my initial review. Spoke with Adam regarding the wrong size grass being sent and he assured me a replacement would arrive within a few days. True to his word, replacement arrived. As an a... See more
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Couldn't be happier with my Astroturf, YumiHome popped up on FB while searching for budget artificial grass and so glad I did, budget doesn't mean crap ! 38mm great looking grass, at a very good pri... See more
From me asking advice on what's the best type of artificial grass,especially having a dog They responded within in minutes The advice was clear and understandable. After a few messages... See more
Company replied
I must congratulate Yumihome On such a swift delivery and personal help with my order I wasn't expecting it til tomorrow (Thursday)but it came bright and early today (wednesday). Absolutely well... See more
Company replied
Company details
Written by the company
Welcome to yumiHome, a distinguished family-owned enterprise deeply committed to elevating outdoor spaces to a level of excellence. With a legacy of excellence, we have firmly established ourselves as industry leaders, specializing in the provision of premium artificial grass, state-of-the-art composite decking, and impeccable cladding solutions. Our dedicated team of seasoned professionals brings a wealth of experience to the table, driven by a singular mission: to assist homeowners, businesses, and contractors in the creation of impeccably designed, highly functional, and exceptionally low-maintenance outdoor environments. Whether your vision entails the transformation of your landscape into a verdant oasis, the establishment of a luxurious outdoor living space, or the implementation of robust wooden sleeper solutions, we offer not only a comprehensive range of high-quality products but also an unwavering commitment to guiding you toward the realization of your outdoor design objectives. Do not compromise on the ordinary; instead, aspire to the extraordinary with yumiHome. Join us today, and together, we will elevate your outdoor space to a pinnacle of sophistication and refinement. Your dream outdoor space is within reach, and yumiHome is your trusted partner in achieving it.
Contact info
United Kingdom
- 01613991792
- support@yumihome.co.uk
- yumihome.co.uk
4.6
Excellent
62 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I’ve ordered grass from yumihome…
I’ve ordered grass from yumihome they’ve been absolutely fantastic ❤️
Was told the order will arrive in no longer than 4 days and we’ve got it a day early
I was speaking to Adam on Facebook as I didn’t have a clue about the whole process of installing it and ordering he made it super easy for us
Glad I found this company
Thank you🫶🏼🫶🏼
20 April 2026
Unprompted review
Reply from yumiHome LTD
Thank you so much for the kind words, Margarita! Installing artificial grass can feel like a lot to take in, so I’m really glad I could help simplify it for you over Facebook. It’s even better to hear your order landed a day early! ❤️ Enjoy the new look!
Regards,
Adam
Reply from yumiHome LTD
Hi Tina,
We’re really sorry that your samples haven’t reached you.
This was a sample order, and we always aim to have these packed and sent out from our warehouse as quickly as possible. In this case your samples were processed promptly, however we’ve unfortunately experienced some delays with Royal Mail over the past couple of weeks which have affected a small number of deliveries.
That said, we didn’t want you waiting any longer, so we’ve already arranged for a fresh set of samples to be sent out, and we’ve also issued a full refund for the £2.99 as a gesture of goodwill.
Tracking: MZ486048423GB (ROYAL MAIL)
We completely understand how frustrating this must be and we’re here to help if there’s anything further you need.
Kind regards,
Adam
No 1 In Customer Service
From me asking advice on what's the best type of artificial grass,especially having a dog
They responded within in minutes
The advice was clear and understandable.
After a few messages I ordered artificial grass,membrane
I ordered over the bank holiday weekend
I was told it would arrive no later than Thursday, it arrived on Wednesday.
Best price
Best explaining
Best customer service 👌
I would definitely use them again
I will pass there information if I know someone looking 😉
Overall thank you 😊
Keep doing what your doing,it works
5 April 2026
Unprompted review
Reply from yumiHome LTD
Hi Tammy, thank you so much for such a detailed review! I’m really glad I could help you pick the right grass for your dog and that the advice was clear. It’s even better that we managed to beat the Thursday deadline and get it to you on Wednesday despite the bank holiday. Thanks for the recommendation!
Adam
Great,very friendly e helpful .Delivery…
Great,very friendly e helpful .Delivery on time .Good quality grass .
18 March 2026
Unprompted review
Reply from yumiHome LTD
Thanks, Gaynor! I’m happy to hear our team was helpful and that your delivery arrived right on time.
Regards,
Adam
Great service
Excellent service everything explained fast quote over text 2 day delivery email every step of order Adam was great he followed every step
3 March 2026
Reply from yumiHome LTD
Thank you! I’m glad you appreciated the fast quote and that I could keep you updated throughout the two-day delivery process.
Adam
40mm grass
Grass arrived early but safely placed in back garden, good quality as advertised & looks really good and very realistic would definitely recommend thanks you
27 February 2026
Reply from yumiHome LTD
Hi James, thanks for the recommendation! I’m glad the 40mm grass looks realistic in your garden and arrived ahead of schedule :)
Adam
Good price, service and quailty carpet
Ordered twice so far, great prices, service and carpets. Will be back thanks ☺️
22 January 2026
Unprompted review
Reply from yumiHome LTD
Thanks for being a repeat customer! We’re glad we could provide the same great price and quality for your second order.
Regards,
Adam
Reply from yumiHome LTD
Thanks for the 5 stars, Helen! We’re thrilled you were happy with the super fast delivery and the product.
Adam
Great customer service
Adam was extremely helpful with the back and forth emails from measurements to double checking invoices. he made everything very straightforward. Delivery was within a few days & if I needed anything further I wouldnt hesitate to contact Adam again. Thanks again.
25 November 2025
Unprompted review
Reply from yumiHome LTD
Hi Amelia, thank you! I’m glad I could help make the measurements and invoices straightforward for you—don't hesitate to reach out if you need anything else.
Adam
Reply from yumiHome LTD
Cheers, Luke! Thanks for coming back to us for your second purchase; glad we could keep the response and delivery quick for you.
Adam
Excellent costume service
Excellent costume service.
Very quick response to questions, the customer is never left without an answer. I highly recommend.
Good quality product
18 October 2025
Reply from yumiHome LTD
Thank you, Aneta! We make it a priority to never leave a customer without an answer, so I’m glad you enjoyed the service and the quality of the product.
Regards,
Adam
Reply from yumiHome LTD
Much appreciated, Wayne! We aim to be as honest and helpful as possible, and it’s great to know that comes across in our service.
Regards,
Adam
Reply from yumiHome LTD
Thanks for the feedback, Pavlo! Glad to hear you were happy with the fast service.
Adam
Quality product and customer service…
Quality product and customer service was excellent would definitely use again
21 August 2025
Reply from yumiHome LTD
Thanks, Ian! It’s great to hear you had an excellent experience with the product and service—we look forward to helping you again.
Adam
The customer service was brilliant
The customer service was brilliant, extremely helpful, communication was excellent, the grass was great quality and affordable, thank you Adam and the crew who delivered very friendly, I will recommend and will buy again when am doing my own garden soon thank you guys.
18 August 2025
Unprompted review
Reply from yumiHome LTD
Rene, thank you so much for the fantastic feedback. We’re delighted to hear that you found the service helpful, the team friendly, and the grass great quality at the right price. It was a pleasure helping you, and I’ll be sure to pass your kind words on to the crew as well. We really appreciate your recommendation and look forward to helping you again when it’s time for your own garden project. 🌿
— Adam & the yumiHome team :)
Fantastic support
Adam has been fantastic in his advice and communication, can't praise his help enough
15 August 2025
Reply from yumiHome LTD
Thank you so much for this feedback — it truly means a lot. I always aim to give clear advice and make the process as straightforward as possible, so hearing that it made a difference for you is hugely rewarding. At yumiHome, we pride ourselves on being approachable and supportive every step of the way. I really appreciate your kind words and your trust. 🙏
— Adam
Fab company
I must congratulate Yumihome
On such a swift delivery and personal help with my order
I wasn't expecting it til tomorrow (Thursday)but it came bright and early today (wednesday). Absolutely well done to you if I could give 6 stars I would,
Thank you all at Yumihome
Peter Jenkins in Cardiff
13 August 2025
Unprompted review
Reply from yumiHome LTD
Peter, thank you sincerely for your kind words. It’s wonderful to hear the delivery arrived earlier than expected and that our team could make the process smooth for you. Feedback like yours reminds us why we work hard to keep things simple and reliable. We truly appreciate your support and are always here should you need us again in the future
Regards,
Adam
Fantastic service from beginning to…
Fantastic service from beginning to end! Attentive with keeping me informed and very pleasant and professional throughout! Shout out to Andy in that regard!
28 July 2025
Reply from yumiHome LTD
Nathan, this is gold — thank you. 🙌 From start to finish, our goal is exactly what you mentioned: clear communication + professional service. Huge shout-out to Andy for delivering on that promise. We appreciate you taking the time to share this and we’ll be here whenever you need us again. 💪
Absolutely amazing company.
Absolutely amazing company very very helpful and very fast service I really couldn’t be more happy .
Will definitely use the service again and have already suggested to family that want grass in the garden to use this company.
Thanks so so much for helping me to achieve the garden I’ve always wanted .
2 August 2025
Unprompted review
Reply from yumiHome LTD
Joanne, this means the world to us. 🙏 Knowing we could help you create the garden you’ve always wanted is exactly why we do what we do. The fact you’ve already recommended us to your family is the biggest compliment we could receive. Thank you for trusting us — we’ll always be here to help make every project simple and stress-free :)
Great company great service
Great company great service will use them again on future projects
24 July 2025
Reply from yumiHome LTD
Thank you so much, Baldgit. We really appreciate your kind words and the trust you’ve placed in us. Knowing you’d be happy to use us again for future projects means a great deal — that’s exactly what we aim for: good service you can rely on every time. We’ll be here whenever you need us.
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