YUJ YOGA PARIS Reviews 1,763

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Booked a reformer class on the website, contacted them by email to ask them if the booking was okay and received no response. Had received an earlier email confirming I should book for that date. Arri... See more

Company replied

Rated 5 out of 5 stars

1ere expérience pour moi yoga et infratherapie...j'ai adoré tout le concept , le cours le studio avec les vêtements et tapis ...même les vestiaires où tout est mis à disposition pour nous faciliter... See more

Rated 5 out of 5 stars

Outstanding quality of product, nice packaging & perfect quickest delivery! Made me want shop other products, as there is a trust 💜🌸

Rated 5 out of 5 stars

Friendly reception, and the instructor knows her stuff. She's well trained, gives lots of alternative poses, and provides gentle adjustments!

Company details

  1. Activewear Store

Written by the company

YUJ, 1ère marque de yoga Française éco-responsable créée en 2014. Découvrez nos collections de vêtements et de tapis de yoga fabriqués en pleine conscience et certifiés éco-responsables, livraison rapide et gratuite en France et en Europe.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Terrible experience

Terrible experience - I never received my clothes and I am still waiting for my money to be returned

5 May 2022
YUJ YOGA PARIS logo

Reply from YUJ YOGA PARIS

Dear Susana,

The shipment of your order had been canceled, after notifying you, you requested to cancel your order and the refund was issued on April 27.

I sent you proof of reimbursement.

Thank you for your opinion.

Nicolas.

Rated 5 out of 5 stars

Excellent

Eccellente experience, i should return the pants cause I choose the wrong size, very kind and professional customer care.

22 October 2021
Rated 4 out of 5 stars

Tapis super beau et confortable mais…

Tapis super beau et confortable mais attention pour les pratiquants de yoga très dynamique : il glisse.

15 August 2021
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Reply from YUJ YOGA PARIS

Chère Céline,

Nous conseillons à nos yogis de laver soigneusement nos tapis (à froid et sans lessive) après achat et/ou pour celles et ceux qui ont les mains sèches, de l’humidifier au niveau des points d'ancrage avant la pratique.

Plus le tapis sera lavé, plus il gagnera de l'adhérence.

Si toutefois vous souhaitez nous le retourner, prenez contact avec nous via sales@yuj.fr.

Nicolas de YUJ

Rated 4 out of 5 stars

The velvet sweatshirt leaves black/blue…

The velvet sweatshirt leaves black/blue hair everywhere. I am not very impressed. Maybe I have to wash it a few more times but it is a shame. Otherwise it is beautiful and feels beautiful but I need to be able to wear it without looking like I have black hair all over me..... 😅 sorry!

14 April 2021
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Reply from YUJ YOGA PARIS

Hello,

Thank you for your message.

Indeed you will need to wash it again a few more times and it will stop leaving hair !

Do not hesitate if you have any other question, we are at your disposal.

Nicolas from YUJ

Rated 1 out of 5 stars

The delivery service just failed to…

The delivery service just failed to deliver without any explanation even though I had paid for it in advance.
The payment was returned but that was all. Disappointing service.

Perhaps there are problems buying from France now which is a shame.

I will only buy from shops etc with English delivery companies now.

P Hopkinson

27 January 2021
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Reply from YUJ YOGA PARIS

Dear M.Hopkinson,

We are truly sorry that you did not receive your order,

As we had indicated to you in our emails, your package was returned to us following the launch of brexit.

We will get back to you by email to ship your order again.

Best regards,

Nicolas,
YUJ PARIS.

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