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Review summary

Created with AI, based on recent reviews

Evaluating 137 reviews, most reviewers were unhappy with their experience overall. Many customers were dissatisfied with the service, finding that the promised results, such as improved YouTube video rankings, were not delivered. Reviewers frequently reported that their videos did not gain views or engagement, and some felt misled by the company's claims. The customer service was consistently described as unhelpful, slow to respond, and at times, completely unresponsive, leading to unresolved issues and frustration. Conversely, a small portion of people felt satisfied with the service, reporting strong results, increased engagement, and improved video rankings. These customers also highlighted responsive and helpful customer support, as well as easy navigation on the website for purchasing social media boosts.

What people talk about most

Service

People report negative experiences with service, with many expressing disappointment and frustration.... See more

Customer service

Clients share negative opinions on customer service, with many reviewers reporting that support is often... See more

Response time

Consumers express significant dissatisfaction with response times, frequently reporting that customer support... See more

Social media

Reviewers highlight ambiguous aspects of social media, with some customers reporting significant improvements... See more

Website

Customers had ambiguous experiences with the website, with many expressing disappointment and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I tried their YouTube ranking service, but it was a complete rip-off and cost a lot of money. My video didn’t move at all in search results, and when I reached out, the customer support was unhelpfu... See more

Company replied

Rated 2 out of 5 stars

I had a very bad experience with this company. The services they promised were never delivered properly, and the support team was unresponsive. They advertise big results but fail to provide any rea... See more

Company replied


Company details

  1. Internet Marketing Service

Written by the company

YTRanker is a YouTube-focused agency that helps businesses improve their online visibility through video content. We support brands with video creation, optimization, and distribution strategies designed to increase exposure on YouTube and Google. Our approach focuses on building long-term digital assets that contribute to consistent brand awareness and organic traffic over time.


Contact info

  • Office 4, 10/F, Kwan Chart Tower, 6 Tonnochy Road, Wan Chai, Hong Kong, Hong Kong, Hong Kong

  • ytranker.net

1.9

Poor

TrustScore 2 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bad customer support

Bad customer support

16 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

Hi Only USE,

After reviewing our records, we could not find any campaign or transaction associated with this name. This review does not reflect a genuine experience with YTRanker and is not representative of the services we provide.

Thank you,
The YTRanker Team

Rated 2 out of 5 stars

Yes ho

I'm enjoying your services. My YouTube channel is doing great and my earning is stable. You Guys sure knows how to manage channels. Thanks for doing what you do best!

16 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

Hi Mim masud,

After reviewing our records, we could not find any campaign or transaction associated with this name. This review does not reflect a genuine experience with YTRanker and is not representative of the services we provide.

Thank you,
The YTRanker Team

Rated 1 out of 5 stars

Bad service

I don't like the customer service in the website. It brings me to have a bad experience and seems not care much about this problem.

15 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

Hi ,

After reviewing our records, we could not find any campaign or transaction associated with this name. This review does not reflect a genuine experience with YTRanker and is not representative of the services we provide.

Thank you,
The YTRanker Team

Rated 1 out of 5 stars

This guys just scam me and not give me…

This guys just scam me and not give me my money back even after they guarantee to do it if the service not working. my video even not move one place with this video ranking service

22 August 2025
Unprompted review
YTRanker logo

Reply from YTRanker

Hi Leo Law,

After reviewing our records, we could not find any campaign or transaction associated with this name. This review does not reflect a genuine experience with YTRanker and is not representative of the services we provide.

Thank you,
The YTRanker Team

Rated 2 out of 5 stars

Bad customer support

Honestly, I had a really poor experience with ytranker.net.

15 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

Hi taha Shamsi,

After reviewing our records, we could not find any campaign or transaction associated with this name. This review does not reflect a genuine experience with YTRanker and is not representative of the services we provide.

Thank you,
The YTRanker Team

Rated 1 out of 5 stars

I used their service to promote a video…

I used their service to promote a video on YouTube. Unfortunately, the result was very poor: almost no views were added, and customer support is very slow to respond. Such services are not worth the money spent at all. I do not recommend them.

14 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

I am investigating this matter on behalf of ytranker.net. Please provide verifiable evidence (such as contracts, invoices, or communication records) proving you actually used our services.

If you have genuine proof, send it to support@trustoryx.in
within 72 hours. Otherwise, we will consider this review fraudulent and take legal action against you, including a claim to recover the business losses caused by your false statements.

Rated 1 out of 5 stars

Their influencer marketing service was…

Their influencer marketing service was a huge disappointment. The influencers they connected us with had almost no real engagement, and it felt like a total waste of money. When I tried to get help, the customer support was slow and unhelpful, which made the whole experience even worse.

13 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

I am investigating this matter on behalf of ytranker.net. Please provide verifiable evidence (such as contracts, invoices, or communication records) proving you actually used our services.

If you have genuine proof, send it to support@trustoryx.in
within 72 hours. Otherwise, we will consider this review fraudulent and take legal action against you, including a claim to recover the business losses caused by your false statements.

Rated 2 out of 5 stars

This is so worng

This is so worng. So bad

14 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

I am investigating this matter on behalf of ytranker.net. Please provide verifiable evidence (such as contracts, invoices, or communication records) proving you actually used our services.

If you have genuine proof, send it to support@trustoryx.in
within 72 hours. Otherwise, we will consider this review fraudulent and take legal action against you, including a claim to recover the business losses caused by your false statements.

Rated 1 out of 5 stars

Worst Experience ever

Worst Experience ever
Never gonna have ur company

12 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

I am investigating this matter on behalf of ytranker.net. Please provide verifiable evidence (such as contracts, invoices, or communication records) proving you actually used our services.

If you have genuine proof, send it to support@trustoryx.in
within 72 hours. Otherwise, we will consider this review fraudulent and take legal action against you, including a claim to recover the business losses caused by your false statements.

Rated 1 out of 5 stars

Now these guys have the worst costumer…

Now these guys have the worst costumer support ever.

12 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

I am investigating this matter on behalf of ytranker.net. Please provide verifiable evidence (such as contracts, invoices, or communication records) proving you actually used our services.

If you have genuine proof, send it to support@trustoryx.in
within 72 hours. Otherwise, we will consider this review fraudulent and take legal action against you, including a claim to recover the business losses caused by your false statements.

Rated 2 out of 5 stars

Bad customer support

Customer support are very Bad in all person. So don't use

13 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

I am investigating this matter on behalf of ytranker.net. Please provide verifiable evidence (such as contracts, invoices, or communication records) proving you actually used our services.

If you have genuine proof, send it to support@trustoryx.in
within 72 hours. Otherwise, we will consider this review fraudulent and take legal action against you, including a claim to recover the business losses caused by your false statements.

Rated 1 out of 5 stars

Awful service

Awful service, support doesn’t work properly

10 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

I am investigating this matter on behalf of ytranker.net. Please provide verifiable evidence (such as contracts, invoices, or communication records) proving you actually used our services.

If you have genuine proof, send it to support@trustoryx.in
within 72 hours. Otherwise, we will consider this review fraudulent and take legal action against you, including a claim to recover the business losses caused by your false statements.

Rated 1 out of 5 stars

Very Bad support and service

Very Bad support and service, not at all satisfied, please stay away from them

3 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

I am investigating this matter on behalf of ytranker.net. Please provide verifiable evidence (such as contracts, invoices, or communication records) proving you actually used our services.

If you have genuine proof, send it to support@trustoryx.in
within 72 hours. Otherwise, we will consider this review fraudulent and take legal action against you, including a claim to recover the business losses caused by your false statements.

Rated 1 out of 5 stars

Bad customer services.


Bad customer services.

3 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

I am investigating this matter on behalf of ytranker.net. Please provide verifiable evidence (such as contracts, invoices, or communication records) proving you actually used our services.

If you have genuine proof, send it to support@trustoryx.in
within 72 hours. Otherwise, we will consider this review fraudulent and take legal action against you, including a claim to recover the business losses caused by your false statements.

Rated 1 out of 5 stars

Not good at all the youtube ranking…

Not good at all the youtube ranking they promised not really work and they using botted youtube channels

1 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

Hi Jamie Hope,

After reviewing our records, we could not find any campaign or transaction associated with this name. This review does not reflect a genuine experience with YTRanker and is not representative of the services we provide.

Thank you,
The YTRanker Team

Rated 1 out of 5 stars

youtube ranking not working like they…

youtube ranking not working like they promised.

3 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

Hi Ruth,

After reviewing our records, we could not find any campaign or transaction associated with this name. This review does not reflect a genuine experience with YTRanker and is not representative of the services we provide.

Thank you,
The YTRanker Team

Rated 2 out of 5 stars

IT she Bad customer support

IT she Bad customer support

12 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

Hi Subhankar,

After reviewing our records, we could not find any campaign or transaction associated with this name. This review does not reflect a genuine experience with YTRanker and is not representative of the services we provide.

Thank you,
The YTRanker Team

Rated 1 out of 5 stars

Extremely Disappointing YouTube Ranking Service

I tried Ytranker’s video ranking service, and it was completely useless. My video didn’t get any improvement, and the support team barely responded to my questions. Very disappointed and would not recommend this service to anyone.

31 March 2025
Unprompted review
YTRanker logo

Reply from YTRanker

Hello Wafi Koutam,

We couldn’t find any record of your account or use of our video ranking service. Our verified clients consistently see measurable improvements, and our support team is fully active to assist all users. Without valid account details, this review doesn’t reflect the quality or results of our service.

Best regards,
YTRanker Team

Rated 1 out of 5 stars

Detailed Scam Experience

I bought both their “video review” and “ranking” service. First, the review: poorly made, fake views, no clicks to my channel. Then the ranking: my video climbed for less than two days, then totally tanked. I tested again with another video and got the same result. They just use bots to pump fake numbers. Absolute waste.

5 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

Again, someone is trying to damage our reputation. Your claims about our video review and ranking services using bots and providing fake results are not accurate. We have no record of your account or purchases and our verified clients consistently receive authentic, measurable results and professional support. This review does not reflect the reality of our services.

Best regards
YTRanker Team

Rated 1 out of 5 stars

useless work

10 September 2025
Unprompted review
YTRanker logo

Reply from YTRanker

Again, someone is trying to damage our reputation. Your claim that our services are useless is not accurate. We have no record of your account or usage and our verified clients consistently receive effective results and professional support. This review does not reflect the reality of our services.

Best regards
YTRanker Team

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