Ysense Reviews 3,118

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 364 reviews, reviewers had a great experience with this company. Many customers find the platform enjoyable and easy to use, appreciating the clear explanations and diverse options for earning rewards through surveys, videos, and tasks. They highlight the flexibility and convenience of using their spare time productively, with some noting quick cash-out transactions and timely payments. The overall service is often described as positive, with many considering it an excellent site for earning extra income. However, some people were dissatisfied with the response time from support, receiving only automated replies or no response at all, especially when issues arose with tracking completed tasks or payments. A few other people also felt that the number of available surveys was insufficient or that they were frequently disqualified after spending considerable time on them, leading to frustration and wasted effort. Additionally, some users in specific regions reported issues with withdrawal options and currency changes, impacting their ability to access earnings.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting fast and... See more

Website

Users describe ambiguous interactions with the website, with some reviewers praising it as an excellent... See more

User experience

Clients share ambiguous opinions on user experience, with many reviewers expressing frustration over surveys... See more

Service

Consumers find service to be ambiguous, with many reviewers expressing satisfaction and reporting excellent... See more

Response time

People report negative experiences with response time, particularly regarding customer support. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To be honest, I was pretty good and I didn´t have to wait too much for the money to be on my account. The only thing I didn´t like, was the fact that this platform charge me a little fee for withdrawi... See more

Rated 4 out of 5 stars

I really enjoy participating in the surveys! 😊 They are quite engaging and fun. However, I would love to see more surveys with higher rewards rather than just a few cents. 💰 That's why I’m giving a... See more

Company replied

Rated 4 out of 5 stars

Just to earn money by survey, my first experience. I tried many and many surveys was exhausting and exciting at same time. At last, there are surveys closed before i did complete them, why?

Company replied

Rated 4 out of 5 stars

or years, I was a loyal and satisfied user of ySense. I had given them a 5-star review and completed hundreds of offers and surveys. But lately, things have gone downhill drastically – especiall... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I really like ysense a lot thank you…

I really like ysense a lot thank you for sharing your great surveys

9 January 2026
Unprompted review
Ysense logo

Reply from Ysense

Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 3 out of 5 stars

The surveys are very bug

The surveys are very bug, and I've experienced several instances where I reached the end and received nothing for the work. It's frustrating to dedicate my time for nothing.

7 January 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Worth it I like tjat

4 January 2026
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

received the gift card very quickly…

received the gift card very quickly compared to some of the other sites I use, it is easy to get points

7 January 2026
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 1 out of 5 stars

scam!!!

scam!!!! i spend hour for survey and didnt get paid!!!!

7 January 2026
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 4 out of 5 stars

Ysense is the BEST

This is THE place to be if you want to get a quick 15 dollars. The deals are much better than inbox dollars. GO to Ysense!

11 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Great service

A great service with a wide selection of rewards.

2 January 2026
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Best experience of the site best payment

Best experience of the site best payment

14 August 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Its the best place to fo surveys

1 January 2026
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Ysense

Great survey company to work with

31 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 1 out of 5 stars

A Professional Scam Hidden Behind "Tracking Issues"

I have never seen a more dishonest platform. I spent days of hard work to reach 12,100 gems in the Candy Match offer. They tracked the small rewards perfectly to keep me hooked, but the moment I reached the $6.00 and $40.00 milestones, they suddenly 'failed to track'.
​I provided a full video proof with my Player ID (1208127) and my actual progress, yet they keep sending the same robotic, copy-pasted responses. This is not a technical glitch; it is a systematic way to steal users' time and effort without paying.
​If you value your time and mental health, stay away from ySense. They are happy to take the data from your play but will hide behind 'tracking errors' to avoid paying what you earned. Truly disappointing and pathetic.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

I was sent a confirmation email my…

I was sent a confirmation email my redemption request for $15 PayPal had been received rewards take 2-3 days sometimes up to 10 days to receive reward. At this time, I cannot give a full review on as I have yet to finish the whole process and haven’t received my rewards yet

27 December 2025
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Ysense is helping me find extra incoYsense help me with some extra cashme…

Ysense is helping me find extra income to buy food; it has diverse and rewarding surveys.

27 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 4 out of 5 stars

My experience with YSense Surveys

It was the surveys quite simple informative, time for some are long but short, category I am approve for come not too frequent but in time it has meaning and I shall continue with Y Sense Surveys.

25 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

awesome paid survey site

23 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 3 out of 5 stars

Too much effort for a couple of…

Too much effort for a couple of dollars.

Many surveys on offer but only a few you can qualify for... besides that, there are many surveys where you get offered a few cents for a considerable amount of time invested.

No my first site option.

21 December 2025
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 3 out of 5 stars

It used to be better

It used to be better, and now it's rare to see research with high value, and I loved the old games by the minute, but they removed that. So I'll give 3 stars, just improve it because I think it got worse after the updates.

21 December 2025
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 3 out of 5 stars

It was ok

It was ok. i finally cashed out.

20 December 2025
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

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