Youshiko Ltd Reviews 

343
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My YC9465 weather station stopped showing temp/humidity but other readings were OK. I changed the batteries even though the previous batteries had only been in for 2 months. The weather station stil... See more

Rated 5 out of 5 stars

Just love our new weather station, had to be patient with instructions but got almost there. There was a problem, my fault, but contacted Youshiko by email and got a very quick response and problem so... See more

Rated 5 out of 5 stars

Bought a weather station just before Christmas and great service from customer services when the outside sensor would not sync to the base station. Gave advice firstly by email on how to re-boot sens... See more

Rated 1 out of 5 stars

Bought two Youshiko clocks and both are defective. The analogue radio controlled clock has three hands and none of them line up with the dial. It the 12 o'clock mark, all three hands point in slightly... See more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

343 reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(343)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Really prompt and useful advice

I have a Yoshiko weather station that decided to change the time by 11 hours. I emailed the company and within an hour, I received a reply which told me exactly how to reset my station. I followed the advice and the time is now correct. What great service! And this isn’t the first time I’ve asked for help and they were great last time too - it’s a great weather station - (YC9441)

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Youshiko reliability and quality of service.

I have been the proud owner of a Youshiko weather station for several years. During this time I've had to resort to the suppliers for advice, to which they have responded immediately. I would strongly recommend this company for the reliability and quality of their product, and after sales service.

10 June 2023
Unprompted review
Rated 4 out of 5 stars

Projection Clock YC9369… malfunction.

Bought the Projection Clock YC9369 through Amazon. A stylish looking product but unfortunately after about 10days the projection began not displaying correctly. For example a 8 would look like a 3 etc. Having no packaging, I was lead to believe it couldn’t be returned to Amazon. I contacted YouShiko directly and they were very prompt in their response, handling the situation and within a week I received a replacement. E

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Great weather station and suberb service

We're really happy with my new Youshiko YC9471 which works perfectly and was easy to set up. I had a query about the App and the customer service was superb with a call back within minutes, even out of working hours. Very helpful and knowledgeable. I would certainly recommend their products and their customer service.

29 May 2023
Unprompted review
Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE

When I renewed the batteries in my weather station and the outside unit they would not reconnect . I emailed Youshiko and within no time they came back to me with what to do and following their instructions my weather station was connecting again. Great service even though it is 16 months since I purchased the weather station. Great customer service

20 May 2023
Unprompted review
Rated 5 out of 5 stars

Great after sales service

Had to set my YC9391 weather station back up with a new router, Youshiko customer services were fab in helping me get back up and running. Really quick and positive help.
Excellent service.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

I purchased a Youshiko Radio Controlled Wall Clock ( Official UK & Ireland Version ), Premium Quality , Silver , Aluminium Case 30cm , / 12-Inch Diameter clock from Amazon. Initially it all went well, after a couple of week the clock stopped. I contacted customer support who responded very quickly with some suggestion as to resolve the issue. Unfortunately none of these worked so they asked me to return the clock for investigation. This I did and subsequently received a replacement which is working fine so far. I must commend them. on their customer service and response time which have been very good and make a nice change compaired to many other suppliers.

21 April 2023
Unprompted review
Rated 5 out of 5 stars

I have just moved house and had…

I have just moved house and had difficulty getting set up with connections,wifi mainly. Emailed and Youshiko were really helpful informed and solved the problem. Excellent service and sell brilliant weather stations👍

7 April 2023
Unprompted review
Rated 5 out of 5 stars

YC 9445 Sensor Problem.

Bought a Y9442 a couple years ago but it suddenly developed a sensor problem E mailed Youshiko he quickly suggested what to do which resolved problem.
Excellent service.
Thanks
Keith Gilpin

6 April 2023
Unprompted review
Rated 5 out of 5 stars

good product, fast service

I bought a digital radio controlled clock from this company.

It arrived in three days, well packed.

Works exactly as described, and picked up the radio timing signal within an hour of being switched on.

In addition, the LCD has a wide viewing angle, unlike many cheaper products. So overall, very pleased with this and would use them again.

25 March 2023
Unprompted review
Rated 5 out of 5 stars

Had a bit of bother with our weather…

Had a bit of bother with our weather station when it wouldn’t give us any stats for outside. Contacted customer service who responded promptly with what to do and it worked. We are now up and running again. Thank you

25 March 2023
Unprompted review
Rated 4 out of 5 stars

Weather Station

My Father bought a weather station, couldn't get it setup as wouldn't connect to the wifi, he received no help from Youshiko at all. He gave it to me to sell & he bought another. I set it up at home but wouldn't connect. Contacted Youshiko & were very helpful. After a bit of fiddling about we got it working. They were very helpful & responsive.

23 March 2023
Unprompted review
Rated 5 out of 5 stars

Had an issue with my YC9466

Had an issue with my YC9466, for some time it's been showing easterly winds constantly.
I tried turning unit off & on, but still the same.
Email to Youshiko this morning, reply within an hour and following their instructions, all good.
Amazing response time, really nice to get such a quick response time nowadays.

22 March 2023
Unprompted review
Rated 1 out of 5 stars

Had this clock for a year and was…

Had this clock for a year and was superb, then battery died and changed to a new duracell in Feb Since then it's been dreadful and just stops completely when it feels like it. Was happy at first but now really not impressed!

18 March 2023
Youshiko Ltd logo

Reply from Youshiko Ltd

We have asked the writter of this review to provide details of thier device with proof of purchase ? but until today have not recived any reply ?

Rated 5 out of 5 stars

How customer service should be

I purchased a new weather station and selected the Youshiko YV9342 and had a problem with the remote time setting feature. I email them late last night got a response with advice which resolved my issue within 20 minutes of my request. Excellent service!

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Great Product and Service

In our fifth year now with the weather station and never had a problem. However, just recently the external sensor stopped communicating with the console. A quick email to Youshiko service followed by a reply 20 minutes later solved the problem - great service.

2 March 2023
Unprompted review

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