Storebox - Leonberg Reviews 1

Rating: 1
Author: Tramp

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3.2

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Eltinger Straße 5, 71229 Leonberg, Baden-Württemberg, DE

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Company details

Logistics Service

Written by the company

Storebox ist das Lager in deiner Nachbarschaft und hat rund um die Uhr für dich geöffnet.

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Eltinger Straße 5, 71229, Leonberg, Baden-Württemberg, Germany

3.2

Average

1 review

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Replied to 87% of negative reviews

Typically replies within 2 weeks

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Oct 8, 2024

Unbeholfener Kundenservice, inkompetente Buchhaltung

Praktisch nicht vorhandener Kundenservice. Auf Emails erhält man keine Antwort und telefonisch wird einem auch nicht geholfen. Seit Juli habe ich keinen Zugang zu meinem Abteil obwohl ALLE Monatsrechnungen pünktlich überwiesen wurden. Es hat fast 3 Wochen gedauert bis die Monatsrechnungen für Juli und August im System als Bezahlt hinterlegt wurde. Dazu musste ich 15 mal die Belege per Mail zusenden. Auf keine dieser Mails habe ich eine Antwort erhalten. Das selbe Spiel läuft jetzt mit September und Oktober obwohl die Belege ebenfalls mehrfach per Mail zugesandt wurden und ich 7 mal telefonisch darauf hingewiesen habe. Ich habe gestern die Angelegenheit an meinen Rechtsbeistand übergeben.

7 October 2024

Unprompted review

Reply from Storebox - Leonberg

Oct 25, 2024

Hallo Tramp, bitte lass uns deine Vertragsnummer oder deine E-Mail Adresse zukommen, mit der du dich bei uns angemeldet hast, damit wir gemeinsam eine Lösung finden können.
Beste Grüße Storebox Team

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