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8 February 2026
Unprompted review
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2.7
Poor
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam, took my money and never heard from them again
Ordered and paid for a bracelet for my wife. Received confirmation email/ receipt. Its been 2 months now with no bracelet, no response from my emails nothing.
Im assuming the only 5 star review they have is done by these scammers themselves.
4 March 2026
Unprompted review
Great Spiritual Finds
Loved discovering this shop for spiritual jewelry! Ordered the White Jade Serenity Bracelet and Tiger Eye Pixiu Wealth Bracelet – both high-quality, genuine stones with a modern twist. Shipping was quick (6 days to US) with free option, and their ethical sourcing plus charity donations make it even better. Easy site navigation too. Perfect for wellness vibes – 5 stars!
21 October 2025
Unprompted review
Reply from yoursoulplace.com
Hello,
Thank you so much for your wonderful review! We're delighted you loved your bracelets. It means a lot to know you appreciate our focus on genuine materials, ethical sourcing, and giving back. We're thrilled the shipping and experience met your expectations — wishing you continued positive energy and wellness vibes!
Best regards,
YourSoulPlace Team
I ordered a tree of life necklace 1 1/8…
I ordered a tree of life necklace 1 1/8 inches. What I got was a 6/8 inch necklace. I placed an inquiry with my bank. The company asked me to negotiate with them directly and lift the inquiry. Stupidly I did. They asked me for tape measure pictures of the necklace. I have not heard back from them ever since. And don’t expect them to. Beware
26 August 2025
Unprompted review
Reply from yoursoulplace.com
Hello,
Thank you for your feedback. We can confirm that the Tree of Life necklace sent was the correct size as stated in the product listing. We requested photos with a tape measure to investigate further, but unfortunately, we did not receive the requested images to complete the review.
Even though our records show the correct item was shipped, we also offered you the option to return it for a full inspection. As of now, the item has not been returned. Nevertheless, as a gesture of goodwill, we have issued a full refund to ensure your satisfaction.
Best regards,
YourSoulPlace Team
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