Your Seo Shop Reviews 15

TrustScore 3 out of 5

2.8

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Company details

  1. Marketing Agency
  2. SEO Service

Written by the company

Your SEO Shop is a leading digital marketing agency. We specialize in providing a diverse range of digital marketing services including SEO, Google Ads, Content Marketing, Social Media Marketing, and Amazon SEO. Throughout our professional journey, we have been approached by businesses that were on the verge of breaking point. However, they soon gathered steam and started competing neck-to-neck against the rivals courtesy of our immaculate services. As our track record suggests, we ensure all our customers get the best return on their investment.


Contact info

2.8

Average

TrustScore 3 out of 5

15 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Frustrating Experience

It has been a frustrating episode dealing with YourSeoshop for the last 4 weeks. When I dealt with Melissa O Connor, after buying the branding package, in 2022, it was a smooth engagement where she took account of my views and eventually the final product was one my company was happy. I then bought a Social Media Marketing package and Melissa left midway through. I started dealing with James Salvatore. Given the nature of the business I was setting up, I asked James to hold off with the Social Media Marketing campaign until certain things were in place. Without my consent, YourSeoShop went ahead with the social media campaign, and not surprising, the social media pages did not garner any traction as it was uncoordinated. They maintain, they did the work so all the money paid cannot be refunded. At this point, I just want access to the accounts they created as they bear our company brands. I reached out to YourSeoShop including James in the last four weeks by email and so they can give me the credentials phone to no avail. The Support team personnel , Jason and Sam kept giving excuses every time ranging from “the managers will call you” to “our Social Media “ team will contact you soon and we will send you an email. As of today, I have incurred over $40 in long distance charges to get this addressed – at times being kept waiting before the phone is attended to or just the mere calling, back and forth. As of this week, calling their 1+ 661-378-9241 results in a voice message “ feature not available .. personal or enterprise license key required. Contact Administrator.” Currently stuck, and need to move on.

17 October 2023
Unprompted review
Rated 1 out of 5 stars

Website being held hostage until I pay $1,000.00

My bad experience with yourseoshop.com (Marketing Notch LLC) began in December of 2022. I originally created my own website with IONOS and once the content was there, I looked for a webdesigning company to bring in their expertise and make my website even better. When I contacted yourseoshop.com (Marketing Notch LLC). they told me it would be a three week job. It has now been seven (7) months. The original contract was for $1500.00. However, during the course of things they talked me into paying another $500.00 this time for Unlimited pages as well as changing the name of the website from .net to .com, saying I would get more traffic using the .com instead of the .net. This however was a part of the fraud to take the website that I had registered in my name, the .net and registered the .com website in their name. When I asked them to make some changes to the website I was told that though the contract stated "Unlimited revisions" what I was asking for was "an addition" and again, I was charged an extra $500.00. Now that the website is nearly complete, I'm being told that I must pay another $1000.00 "to register the website". The price to register a website with Go Daddy for one year is $3.99. You can check for yourself . Basically, yourseoshop.com (Marketing Notch LLC) is holding my website hostage because they registered it in their name instead of mine. They are telling me in order to turn it over to me I must pay them the ransome of over $1,000. If you have been defrauded by this company as well, please contact me on my Facebook page at Your SEO Shop Marketing Notch LLC News. I have a great lawyer who has sued a company like this in the past and won. Also, on my facebook you'll hear audio of my last conversation with yourseoshop.com (Marketing Notch LLC), on July 25, 2023. People like this need to be stopped. This is a foreign company taking advantage of hardworking americans. They should be banned from doing business in America.

23 July 2023
Unprompted review
Rated 1 out of 5 stars

Update on my dispute with your #1 SEO…

Update on my dispute with your #1 SEO Shop

Since I wrote the last review the yelling and bullying continued especially after Richard the floor manager saw my review on Trust Pilot Not only do they owe me for the website ($6500.00) that was still not working not to mention the content made no sense at all, they have has since DEC. I have been asking for actuals for the $500.00 a month for 5 months SEO. I have asked for actuals not a pie chart where are the blogs? , monthly business listings, and a number of other items on the list… the last call I had with Richard he threatened to use $500.00 from money they owe me to write bad reviews about me…
I get a call from Peter who claims he is from a compliance dept separate from the SEO shop, so he says. He said he had no idea what was going on when he saw my review. I was told April 12 the refund would be in my account more lies… For Peter to look into this I had to pay $275.00 for them to look into my case…. I was told yesterday I was getting a refund for the website and did not fully disclose how much for the SEO but did admit the work was not done. This should be easy, but I was jerked around all week. No call today as I was promised so I called Peter he says the same thing I am in a meeting I will call you back in 30 minutes no call same B.S. I contacted the bank earlier this week and have claim numbers for every transaction. There is also the California Dept of consumer affairs, all of them can answer to them. I told them I am 67 years old maybe they think I will drop dead before they pay me back…. I have all weekend to write reviews…

21 April 2023
Unprompted review
Rated 1 out of 5 stars

Don't waste your hard-earned money on…

Don't waste your hard-earned money on this scam! I got my proposal on May 16, 2022, and it is January 10, 2023, and I've yet to see any results after paying thousands of dollars. Over four months ago, I asked for a refund, and Tim Hickson is supposed to get back to me, but I keep getting the same standard excuse that he's been out sick. Here is the last email I got responding to my refund request: "I have forwarded your request to the concerned authority; however, there are certain SOPs that we have to follow in that regard; the senior manager has to get in contact with you to get detailed feedback and report to compliance."

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Your seo shop delivered exactly what I…

Your seo shop delivered exactly what I wanted and went above and beyond for me.. Exceptional customer service with professional quality. Thank you for your help! I will reach out in the future for any other needs and look forward to working together again.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

Integrity First

I worked briefly with the team at Your Seo Shop, particularly with Jesse Williams. All I can say is that their focus is on providing exceptional service and product quality, and they do so with integrity. I highly recommend this for your SMM / SEO needs if you want to receive high quality service from a high quality person.

9 September 2022
Unprompted review
Rated 1 out of 5 stars

work done

Good to work with 3 months work

29 October 2021
Unprompted review
Your Seo Shop logo

Reply from Your Seo Shop

Dear Customer,

Thank you for your feedback, but according to our analysis their were two different contracts. One for the Website Design and Development and SEO and the other one is for Book Interior and promotional video. Both were delivered to you on time and below is the website for reference which is Up and Running.

https://indranirodrigow.com/

The On-page optimization has been performed already on the website and once you have your book update complete we will also initiate the Off-page optimization. We even got you the Promotional Brochure which wasn't part of the package / services you signed up with.

Besides the standard turnaround time which is for 48 hours or so we went on to deliver you timely results and that too by going an extra mile as you wanted to put things online quickly. We did all this in good faith and to maintain a good business relationship with you.

However, If you are still not satisfied, we recommend you to kindly contact through the proper channel and we can surely come up with a mutual understanding to have your issues resolved / concluded. Thank you

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