Yourrewardpass Reviews 

144
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, most reviewers were let down by their experience overall. Customers frequently stated that their virtual card payments were constantly declined by online merchants due to strict security measures and verification blocks. Consumers also struggled to receive assistance, describing support interactions as unhelpful while noting that chat systems felt completely automated and unresponsive. However, some people also noted that adding the digital card to an Amazon account balance or using alternative payment platforms successfully bypassed these frustrating transaction barriers. A few reviewers eventually managed to use the voucher for specific online purchases or third-party digital wallets after experiencing numerous initial difficulties.

What people talk about most

Payment

Clients share profound frustration regarding payment, noting that transactions are consistently declined due... See more

Product

Customers consistently note ambiguous experiences with product, frequently reporting that the prepaid... See more

Customer service

People report negative experiences with customer service, expressing deep frustration over unhelpful... See more

Website

Reviewers express frustration about website functionality, noting that the card frequently fails verification... See more

User experience

Reviewers highlight deep frustration with the user experience, noting it is a waste of time and fails to work... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Card keeps being declined, and reaching out to support does not resolve anything. They instead keep on saying things like "It appears the decline is caused from a risk strategy, designed to protect yo... See more

Rated 1 out of 5 stars

I agree with all the other reviews here. Virtually impossible to use the card due to lack of verification on merchants websites. The only way I found around this was to purchase gift cards. I m... See more

Rated 1 out of 5 stars

Received physical card for £75 after five months, company charges £5 for a physical card. Told by company that card can be used straight away. Load of tosh. Card cannot be used for anything as alwa... See more

Rated 1 out of 5 stars

Terrible experience. Purchases ended up as ‘transaction blocked’. Refunds also blocked. Customer service chat was awful. Chats are abruptly ended before resolved. This happened twice! They give you... See more


1.3

Bad

TrustScore 1.5 out of 5

144 reviews

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No history of asking for reviews

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1.3

All reviews

(144)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely abysmal site

Absolutely abysmal site , confusing as hell good luck trying to spend anything most are blocked Amazon, PayPal , eBay it’s the most useless thing I’ve ever had the pleasure of trying to use basically it’s RUBBISH , they don’t want you to spend it so it runs out then they keep your money or money in account sham scam pointless.

21 August 2022
Unprompted review
Rated 1 out of 5 stars

Wouldn't recommend it to my worst enemy.

Got my card quick enough but after that it all went down hill. Took 2weeks to activate the dame thing and everytime I wanna check my balance their system has an error. I wouldn't recommend this company to my worst enemy....

3 August 2022
Unprompted review
Rated 1 out of 5 stars

The card is so hard to activate

The card is so hard to activate; currently trying to log in, but it continues to say system error. However, is the company trying to make money by calling that American number or getting hold of them? Three networks are annoying in most places; it is tough to connect. I am beginning to regret why l moved from 02 to three.....

1 August 2022
Unprompted review
Rated 1 out of 5 stars

I have received my card but can not…

I have received my card but can not activate the card because your site does not do what it is supposed to do
A little help would be very much appreciated as it is stressing me out, which is something I can not do as it starts my angina witch is not a good thing for me or my life expectancy.

1 August 2022
Unprompted review
Rated 1 out of 5 stars

Cannot believe that I can not activate…

Cannot believe that I can not activate my gift card for £60 its a complete joke and a con! The contact us at yourrewardpass.com is constantly saying system error! Have tried on numerous occasions to no avail. The phone numbers are not legitimate! Its all fake, I have informed them that I definitely will not be renewing with them...a 25 minute call at 16p per minute to say they would pay my next 2 bills...This company us a joke!

18 July 2022
Unprompted review
Rated 5 out of 5 stars

Rewarded for staying with talk talk

I waited 4 weeks for my card, but was told that was the wait time. £95 instead of £100 as there was a fee for having a card sent out. Activated it an got a pin number and started using it immediately. Logged in to check my balance with no problems. Thank you talk talk

13 July 2022
Unprompted review
Rated 1 out of 5 stars

I had to phone TalkTalk again to get…

I had to phone TalkTalk again to get this so called reward card. A Mastercard for 45 pounds . The card threatens a monthly fee of 2.95 pounds which was not mentioned to me by TalkTalk. This is a nightmare not a loyalty reward
Thank You - NOT - TalkTalk for involving me - a loyal customer with these scummy people. Why not be straightforward and honest in business

27 June 2022
Unprompted review
Rated 1 out of 5 stars

I waited 2 weeks for my card to arrive…

I waited 2 weeks for my card to arrive when it came i went to Yourrewardpass web site acctivated it then went to pay it into my bank everything seemed to go well it said paid in sucess when i went into my account nothing arrived i tryed it again with my bank it said card declined when i went back to yourrewardpass it came up you where directd to us from a 3rd party web site no way i was on yourrewardpass wes site will be getting in touch with talk talk and making a formal complaint

12 May 2022
Unprompted review
Rated 5 out of 5 stars

Got gift card via TalkTalk promo.

Got gift card via TalkTalk promo.

Faultless & easy to understand 👍

From talktalk order months ago through to getting giftcard details on time to activation of chosen mastercard - which took only few mins to be able to spend on was flawless, for me 😎

Thank you both TalkTalk & YourRewardPass 🤗🙃

28 April 2022
Unprompted review
Rated 2 out of 5 stars

Update to my previous review- After…

Update to my previous review- After over 4 weeks and 3 increasingly unhappy emails my card finally arrived. They replied to my third email saying card was dispatched. I couldn’t get a pin online but called the number on the back of the card and got one. After writing off this company I am finally able to enjoy my talk talk reward.

3 January 2022
Unprompted review
Rated 1 out of 5 stars

Useless scam

Got a prepaid mastercard via this website through setting up a new account with talktalk. Absolutely useless, cannot activate my card on the website it just says error and to call. When I try calling its an automated voice that tells me to input my 16 digit card code, when I do that the automated voice just says I am having trouble with that and then says goodbye and hangs up!!

20 September 2021
Unprompted review

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