Your Pup Star Reviews 

29
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I couldn't believe how fast and easy the process was. It took less than 2 weeks to receive my picture after I submitted the order! And this was in the middle pf Christmas season! All the while, I re... See more

Rated 5 out of 5 stars

From start to finish the service and communication was astounding and speedy too. Lucy made a few tweaks and nothing was too much trouble. The end product is way way better than I was anticipating. D... See more

Rated 5 out of 5 stars

It’s perfect and I appreciate so much that we were given options to revise. My one kitten is much lighter than the second and to have these changes brought on her little ears especially made all the... See more

Rated 4 out of 5 stars

The process was very easy. I still haven’t received my portrait so I can’t say anything about the quality yet. I thought I would’ve received it by now but I guess the holiday shipping is slowing thing... See more

Company details

  1. Pet Store

Written by the company

We Turn YOUR Pup Into A Superstar! It's the pawfect gift for pet parents! Choose from over 150+ costumes! Your favorite singers, TV-Shows, Celebrities, Athletes & More! Join 1000s of happy customers surprising loved ones with a personalized gift.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.4

All reviews

(29)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you PupStars!

I couldn't believe how fast and easy the process was. It took less than 2 weeks to receive my picture after I submitted the order! And this was in the middle pf Christmas season! All the while, I received multiple email updating me on the progress or my order. I kept the picture a secret from my family, and now have a priceless video of them opening it and seeing our beloved dog's head on Santa's body. I'll definitely be ordering more!

14 December 2022
Rated 5 out of 5 stars

Two paintings

Love everything about both the paintings I received from you! They are both so incredible! Can’t wait to givr them as Christmas gifts!!!!

20 December 2022
Rated 5 out of 5 stars

Amazing Quality and Attention to Detail

From start to finish the service and communication was astounding and speedy too. Lucy made a few tweaks and nothing was too much trouble. The end product is way way better than I was anticipating.
Don’t hesitate. You won’t be disappointed and I will definitely be ordering more in the new year and recommending to all my friends.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

It’s perfect and I appreciate so much…

It’s perfect and I appreciate so much that we were given options to revise. My one kitten is much lighter than the second and to have these changes brought on her little ears especially made all the difference! From two photos with various lighting, we now get perfect resemblance.
Thank you.

2 December 2022
Rated 5 out of 5 stars

Love it

I ordered a picture and needed some edit done and WOW got it today and beautiful.
I will be letting all my friends know this is the place to go
Thank you so much for the excellent art work Pup Star

28 November 2022
Rated 1 out of 5 stars

Not arrived terrible service in this…

Not arrived terrible service in this day and age.

10 November 2022
Your Pup Star logo

Reply from Your Pup Star

Hey Ian, I can see your order has been shipped via Royal Mail, and you should have been emailed a tracking number. Unfortunately, there are still delays with Royal Mail due to the fact they were on strike and also due to Black Friday weekend which is the busiest shipping period of the year.

However, your order should be delivered any day now.

All the best,
Lucy

Rated 4 out of 5 stars

The process was very easy

The process was very easy. I still haven’t received my portrait so I can’t say anything about the quality yet. I thought I would’ve received it by now but I guess the holiday shipping is slowing things down.

9 November 2022

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