Your Plumber Reviews 206

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Superb polite service from this company. Having water pouring out of my radiator they arrived within the hour, their engineers were charming and helpful and at the end of the day I was absolutely thri... See more

Rated 5 out of 5 stars

FANTASTIC service from start to end. Called for an emergency plumber two arrived within half hour problem fixed within an hour. We are a local hairdressing Salon and water is our number one ultity so... See more

Rated 5 out of 5 stars

Noticed a new puddle in my car port. Water was fast flowing on its roof caused by upstairs cold water tank overflowing. I'm deaf so contacted Dan by email and got a fairly quick response that it would... See more

Company replied

Rated 5 out of 5 stars

This firm has now replaced our boiler and corrected shoddy work done by others. Great team from office to front line technicians. Helpful, polite, courteous, smart. Best heating and plumbing enginee... See more

Company details

  1. Plumber
  2. Air Conditioning Contractor
  3. Bathroom Remodeler
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

YourPlumber – Trusted Plumbing & Heating Experts | Your Home Heroes At YourPlumber, we provide professional, reliable plumbing, heating, boiler repair, boiler installation, bathroom installation, and air conditioning services for homeowners, landlords, and property managers. Based in the local area and trusted by hundreds of customers, we’re proud to be known for our fast response times, clear pricing, and high-quality workmanship. Whether you need an emergency plumber, a boiler repair, a new boiler installation, or a complete bathroom renovation, our experienced team is here to help — quickly, safely, and professionally. 🔧 Why Customers Choose YourPlumber We’ve designed our service around what customers actually want (and often don’t get elsewhere): ✔️ Clear, upfront pricing – no hidden costs or surprises ✔️ Diagnostic-first approach – we identify the problem properly before recommending a solution ✔️ High first-time fix rate – most issues resolved without repeat visits ✔️ Fast response for urgent repairs ✔️ Friendly, qualified engineers you can trust in your home ✔️ Clean, tidy workmanship and respect for your property ✔️ Ongoing support through our HomeCare membership plans 🏠 More Than Just a One-Off Job We don’t believe in “fix it and forget it.” Our goal is to become your long-term home service partner, giving you peace of mind that your plumbing and heating systems are always looked after. That’s why many of our customers choose our YourPlumber HomeCare Plans — providing ongoing maintenance, priority support, and cost control for future repairs. 📍 Local, Reliable & Recommended We work with: Homeowners Landlords Letting agents Property managers Delivering dependable plumbing and heating services you can rely on all year round. Our reputation is built on: ⭐ Consistent 5-star customer experiences 🔁 Repeat customers and long-term relationships 🤝 Honest advice and transparent service 💬 Our Promise to You When you choose YourPlumber, you can expect: Clear advice. Quality work. No surprises. Just a professional service from a team that genuinely cares about doing the job right. YourPlumber – Your Home Heroes


Contact info

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I was not 100% happy with the part fitted so they sourced a new part and returned to rectify the issue. Cannot fault them. I've used Your Plumber for a few small jobs when other plumbers couldn't be bothered and will continue to use them in the future.

9 May 2018
Unprompted review
Rated 5 out of 5 stars

Alfie did a great job

Alfie did a great job. He was very polite, helpful and cleaned up well. The shower looks great. The office staff were very helpful and the work was done very quickly and kept in contact with me throughout. A pleasant experience. I would thoroughly recommend this company.

30 April 2018
Unprompted review
Rated 5 out of 5 stars

Greg was excellent

Greg was excellent - prompt, polite, friendly, knowledgeable and thorough in fixing my toilet flush system. He carried the necessary parts with him, and set to work with great efficiency, solving the problem. I wish all domestic workers were up to that standard. And he's only 23!

22 April 2018
Unprompted review
Rated 5 out of 5 stars

First Rate Prompt Efficient Plumbing Service

First Rate Prompt Efficient Plumbing Service
Greg arrived bang on time, identified the issue and was able to resolve it very quickly after he had picked up the parts. I would highly recommend Your Plumber and, particularly, Greg. They will definitely be my first point of contact next time I have a plumbing issue.

13 April 2018
Unprompted review
Rated 5 out of 5 stars

Well organised!

Well organised!

Easy to communicate with
Turned up promptly (to the minute!)
Completed the work without fuss
Charged what was quoted

12 April 2018
Unprompted review
Rated 4 out of 5 stars

Will definitely use again

Got all the things that really matter spot on.
Good communication leading up to the work being done. Both the guys who turned up were courteous, did an almost perfect job, left the bathroom clean and tidy.
The price was extremely reasonable given the time they took.
Arrived a bit later than they said they'd be but kept me informed. Also the new mastic application round the bath panel wasn't fabulous.
But would certainly recommend to a friend.

26 March 2018
Unprompted review
Rated 5 out of 5 stars

FANTASTIC service from start to end

FANTASTIC service from start to end. Called for an emergency plumber two arrived within half hour problem fixed within an hour. We are a local hairdressing Salon and water is our number one ultity so absolutely frilled we were up and running again in a couple of hours. Would recommend to anybody who has trust issues with traders this guys are honest and througher.

22 March 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Services , the guys worked without a stop from 8am to 7pm in one day to ensure that we could get heating and hot water after not having either for two weeks due to our energy and maintenance supplier taking an inordinate amount of time to inform us that our old boiler was not economical to repair and leaving us in the lurch. Would recommend this company to anyone.

20 March 2018
Unprompted review
Rated 5 out of 5 stars

The guys arrived early

The guys arrived early. worked all day. It was a bigger job than they imagined but they did an excellent job.
cleaned up well afterwards
All in all very good experience.

13 March 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

First call in to the lovely Sophie who worked her magic to get Dan out to look at my boiler the same day. Replacement ordered and fitted in record time. This company is amazing and would highly recommend them. Well done guys and thank you.

9 March 2018
Unprompted review
Rated 5 out of 5 stars

Boiler Replacement, New shower and Tap Repair.

I had a boiler replaced with Nest Thermostats, a tap repaired, and a shower unit and overflow replaced.
The boiler was quite tricky as It needed all my kitchen cupboards being taken off the wall. I was a little concerned with this but Dan and his team did a superb job of removing them and putting them back. They communicated really well and let me know what was going on. They were also very tidy, polite, and turned up on time. They were not the cheapest quote I received but I believe that the quality service, fitting and advice they they provided was well worth the money. They also completed all the work in two days. I would thoroughly recommend them.

7 March 2018
Unprompted review
Rated 5 out of 5 stars

Immersion Heater Switch

I had an issue with my immersion heater. Ed, from Your Plumber, diagnosed the problem which was that the switch was not working. He was unable to sort it on the day but came back a few days later and fitted a new switch - I now have hot water. I was very impressed with the service I received and would use them again.

7 March 2018
Unprompted review
Your Plumber logo

Reply from Your Plumber

Thanks for your review. Glad to hear you were impressed with our service!

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