The 4 stars is for the young guy who cleaned my windows, friendly, helpful and punctual. I’m annoyed with the paying side you took payment and are still continuing to try and take more which is totall... See more
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Review summary
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I cancelled my window cleaning service mainly because I thought it was too expensive at £17. Also they didn't clean my side window unless I reminded them. The people were friendly enough but overall... See more
Company replied
My local window cleaner joshua did a good job of cleaning my windows and respected my property and also let me know when he were coming to clean them so thank you and my local.com.
Company replied
Joshua is amazing he always rings ahead to let me know what time he will be with us , he is very understanding if you have to miss a month and is very easy to talk to. Joshua does a thorough job on al... See more
Company replied
Company details
Written by the company
Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.
Contact info
Unit 6a, New Market Lane, LS90SH, Leeds, United Kingdom
- Info@yourlocal.com
- yourlocal.com
Our Services
3.6
Average
4K reviews
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Great service
Great service after my last window cleaner retired I have been without one for 2 years .
The lovely salesman knocked at the door and I signed up .
The next day we got a text saying the windows would be cleaned the following day . The window cleaner arrived bright and eary at 8.30am I explained how to get around the back of the house and he got on with the job windows + front and back doors he done a great job lovely friendly guy I did not get his name to give him a shout out I am in the DL17 post code Durham area .
The payment was taken 24 hours later quickly simple no running to the bank to get cash.
Great job great service 👍
9 April 2026
Unprompted review
Reply from Your Local
We're happy to hear that you had a great experience after signing up! It's wonderful that the service was quick, simple, and the cleaner was friendly and efficient. We appreciate your positive feedback and are glad you enjoyed the service.
Joshua is a lovely really nice man…
Joshua is a lovely really nice man always smilling they do my window great makes me clean in side great company five star from me
9 April 2026
Unprompted review
Reply from Your Local
We're happy to hear that you find the window cleaning service great and that you appreciate the technician's friendly demeanor. We appreciate your five-star review!
Had my windows cleaned today 1st time…
Had my windows cleaned today 1st time and what a great job he did
Highly recommended in west cornforth
10 April 2026
Unprompted review
Reply from Your Local
We're happy to hear that you had a great first-time experience with our window cleaning service! We appreciate your recommendation in West Cornforth.
Sorry we missed you today Joshua
Sorry we missed you today Joshua, next month will be better for us. Thanks
18 March 2026
Unprompted review
Reply from Your Local
We appreciate you letting us know. We look forward to seeing you next month.
Joshua is fab always communicating with…
Joshua is fab always communicating with me as sometimes I can’t get into my back he always reply’s and does what’s asked of him. Joshua always cheerful, polite and respectful
Thanks joshua
9 April 2026
Unprompted review
Reply from Your Local
We're so happy to hear that you consistently have a great experience! It's wonderful to know that the communication is helpful and that the service is cheerful, polite, and respectful. Thank you for your positive feedback!
Our window cleaner Joshua always does…
Our window cleaner Joshua always does an excellent job he’s really pleasant and always cheerful
Thank you again Joshua 👏👏👏👏
8 April 2026
Unprompted review
Reply from Your Local
We're happy to hear that you consistently have a great experience with our window cleaning service and appreciate the cleaner's pleasant and cheerful attitude.
Terrible service overall
Terrible service overall. First of all, the price quoted before we decided to join the window cleaning service was £15, but we always got charged £20. Not a big issue If they do a decent job but they always left one side of the house (window and door) uncleaned even though this was mentioned a few times.
There's a different cleaner everytime so one side of the house was always missed. Even when we complained, they still missed the side of the house which was unclean.
Useless company who dont listen. Terrible customer service, rarely get a reply from their email department.
Their sales team try to make you think youre getting a good deal but I was getting charged the same price for a 3 bed detached as a 5 bed detached.
Stay away
26 January 2026
Reply from Your Local
Good Morning Nadeem, We appreciate you bringing these concerns to our attention. We're sorry to hear about the pricing discrepancies, the inconsistent service, and the lack of communication. We'll investigate why the quoted price differed and why the service was not consistent. We are also looking into the communication issues with our email department to improve our responsiveness. Thank you for your feedback.
Josh always texts day before to let me…
Josh always texts day before to let me know when he’s coming to clean my windows and will call when he’s around an hour before my house. Windows are always clean and very happy with the service, Runcorn cheshire
9 April 2026
Unprompted review
Reply from Your Local
We're happy to hear that you are pleased with the window cleaning service and the communication provided. Thank you for sharing your positive experience; we appreciate your feedback!
great customer service
Graeme did an amazing job on my windows and doors. nice and friendly, great customer service. would highly recommend this company.
8 April 2026
Unprompted review
Reply from Your Local
We're happy to hear that you are pleased with the quality of our service! We appreciate your kind words about our team member and their great customer service.
Graeme has done our windows twice now…
Graeme has done our windows twice now and we are very happy with the job he’s done, highly recommend
8 April 2026
Unprompted review
Reply from Your Local
We're very happy to hear that you are pleased with the work that was done on your windows. We appreciate your recommendation and positive feedback!
Very happy with the service from Your…
Very happy with the service from Your Local and Josh. Always have clear communication when due, and after the cleaning has been completed.
7 April 2026
Unprompted review
Reply from Your Local
We're happy to hear that you are very satisfied with the clear communication regarding your service. We appreciate you taking the time to leave us feedback!
Your Local window cleaners are great
Your Local window cleaners are great! We’ve always had a great experience, they communicate regularly, have an easy payment set up and Les our window cleaner is especially helpful and friendly. We live on the 4th floor with gated access which makes the whole thing difficult to organise but Les and your local have been so good.
27 March 2026
Unprompted review
Reply from Your Local
We're happy to hear that you had a great experience with our services. It's great to know that the regular communication, easy payment setup, and helpful service were beneficial for you, especially with the challenges of your location. Thank you for your positive feedback!
Not happy
Just had window cleaner and all he did was water the windows no soap no squidgy no frame wipe and just left not happy not paying a monthly payment canceling sorry but I expected clean windows hope this helps
7 April 2026
Unprompted review
Reply from Your Local
Good Morning Joanne, I'm so sorry to hear that the service did not meet your expectations. If you could please give us a call on 0333 000 2012 we would love the opportunity to return and reclean your windows for you.
We look forward to hearing from you.
Great service from Graeme
Graeme was here bright and early. He was cheerful and polite, and made a great job of my windows. Even did my front door too!
Very pleased with the service. Would recommend.
7 April 2026
Unprompted review
Reply from Your Local
We're happy to hear that you are very pleased with the service! It's great to know that your windows and front door were cleaned to a high standard. Thank you for recommending us!
Reply from Your Local
We appreciate you letting us know that our team member was efficient, polite, and completed the job successfully; thank you.
Had Graeme cleaning my windows today
Had Graeme cleaning my windows today, he was very efficient and friendly and did great job.. Best thing is that he sent me a meal the day before to let me know he was coming!
2 April 2026
Unprompted review
Reply from Your Local
We're happy to hear that you found the window cleaning service efficient and friendly! We appreciate your kind words and are glad you were pleased with the service. Thank you!
Thank you Joshua!
Joshua cleaned my windows yesterday. He's not my regular cleaner, but I wish he was! Excellent communication, a thorough clean and a very happy customer. My only wish is for more consistency with the staff that Your Local send - it's not always the same cleaners, which makes the building of good relationships difficult.
1 April 2026
Unprompted review
Reply from Your Local
We're happy you were very satisfied with the recent service! We appreciate your comments regarding staff consistency and the importance of building strong relationships. We'll use your feedback to improve our services. Thanks!
Joshua was excellent
Joshua was excellent, very professional and had great communication.
1 April 2026
Unprompted review
Reply from Your Local
We're glad to hear that you enjoyed your experience. We appreciate you taking the time to leave us this great feedback about our team.
New and improved service.
The window cleaner who came on 01/04/26 knocked on before he started cleaning. He explained the communication I'd get regarding paying for the service. He was a very happy bloke, and he made sure to clean all of the windows, including going over another time.
1 April 2026
Unprompted review
Reply from Your Local
We're happy to hear that you had such a positive experience! It's great to know the window cleaner was so thorough and helpful, and we appreciate you mentioning his clear communication. Thanks for your feedback.
Always let you know when they are…JOSHUA
Always let you know when they are coming cleans windows and sills to a professional standard could not fault anything extremely satisfied 10 out of 10 top man JOSHUA 👍
1 April 2026
Unprompted review
Reply from Your Local
We're delighted to hear that you're extremely satisfied with the professional standard of our service and communication. Thank you for your positive feedback; we appreciate it!
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