Your Legacy Solutions Reviews 9

TrustScore 4 out of 5

4.1

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Company details

  1. Estate Planning Attorney

Written by the company

A Will is one of the most important legal documents you will ever sign. If you die without a valid Will in England or Wales the law can decide who has responsibility for children under 18 and who receives your money, property, cars, pets and all your other belongings.


Contact info

4.1

Great

TrustScore 4 out of 5

9 reviews

5-star
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Rated 5 out of 5 stars

Wills and Powers of Attorney completion

We have just completed our Wills and Powers of Attorney with John Heavens. We have found John to be professional and efficient. He explained everything to us and included our sons (18, 21, 23) in the process which we appreciated. We had plenty of time to discuss our needs in person and via teams. Maeve from the admin team ensured the process ran smoothly.
We have already recommended John to friends and family and would not hesitate to continue to recommend him and the team.

27 November 2024
Unprompted review
Your Legacy Solutions logo

Reply from Your Legacy Solutions

We very much appreciate your review. We have based our business model on a close working relationship with our clients who all are treated with the same respect and care. We have resisted automated telephone responders if favour of personal contact with clients. All clients will speak with a member of the team when contacting Legacy Solutions.

We are rightly very proud of our head of administrative services Maeve and team who maintain a highly efficient management of all case regardless of the complexity.

Rated 5 out of 5 stars

I was very impressed with the way John…

I was very impressed with the way John and his staff responded to our needs, it was timely, customer focused, friendly but professional at the same time. I have have been promoting this service to friends, family and colleagues and will continue to do so!

Excellent service.

29 July 2022
Unprompted review
Your Legacy Solutions logo

Reply from Your Legacy Solutions

Thank you very much for the positive review PD. Good outcomes are always a two-way process and it's been an absolute pleasure to provide advice and services to you and the family. We look forward to further contact as part of the Legacy Connect on-going review and updates.

Rated 5 out of 5 stars

Simple, easy and a pleasure

So pleased. I dealt with Graham Sharley which was a pleasure, down to earth, excellent communication and stress free. He explained everything in simple terms so I could completely understand the whole process. I’ve recommended to friends and family. Big weight off my shoulders.

Honestly recommend Graham Sharply and the company very highly. Excellent!!

27 July 2022
Unprompted review
Rated 5 out of 5 stars

I am very grateful to John Heavens and…

I am very grateful to John Heavens and his team for their efficient and professional service. John Havens showed patience and understanding. He went above and beyond to work around our busy schedule.

7 June 2022
Unprompted review
Your Legacy Solutions logo

Reply from Your Legacy Solutions

Many thanks for the feedback B; It's been an absolute pleasure providing legal solutions for you both. It's always a team effort and all our team members go the extra mile to ensure we uphold a high standard of client care in this age when customer service has gone off the agenda in many sectors. John Heavens Managing and Regulatory Director.

Rated 5 out of 5 stars

Excellence

"We have been professionally involved with resource management, often in testing circumstances, on five continents for forty seven years.
We have never found better, more professional, reliable and cheerful assistance anywhere than that provided by Graham Sharpley and Legacy Solutions."

16 July 2021
Unprompted review
Rated 5 out of 5 stars

Highly efficient ,courteous and professional

I recently used Legacy Solutions to help me with the probate process after my husbands death. They were professional, respectful, courteous, efficient, paid great attention to detail and took time to explain and answer all my questions at every stage. Once the paperwork was satisfactorily completed everything proceeded remarkably quickly. Advice I have had subsequently about my husbands estate has shown a thorough knowledge of the law and inheritance tax issues and been invaluable in providing an overview of ways forward on which to base my decision making. Legacy Solutions are a highly efficient, courteous and professional team.

14 July 2021
Unprompted review
Rated 5 out of 5 stars

Was recommended to this company by a family member

From start to finish, they have been nothing but totally professional, friendly and very efficient. All matters regarding my family's requirements have been dealt with in a well organised manner and I cannot fault them at all. I would definitely recommend this company to anyone who is looking for a proficient, competent and capable company, they need look no further than John Heavens and his team. Cannot thank them enough.

18 June 2021
Unprompted review
Your Legacy Solutions logo

Reply from Your Legacy Solutions

Thanks Susan for the very kind review! We really appreciate your feedback. Happy that we were able to help

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