Your Law Reviews 

259
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Sending a great salute to the crew at YOUR LAW. Wishing you all a Happy and Successful New Year 2021. My greatest and sincere appreciation goes to Abigail Olsen who managed my Personal Injury claims... See more

Company replied

Rated 1 out of 5 stars

Not heard hardly anything for 3 years poor communication then told that they had cyber attack so information was breached Now a letter today stating after 3 years my claim would not be successf... See more

Rated 5 out of 5 stars

After my accident caused by a third party at work. YOUR LAW, did as great job dealing with my case even when third party claimed no fault of theirs. Would also like to say although during this... See more

Company replied

Rated 5 out of 5 stars

Throughout this claim Avernell William who has been my handler has been excellent. I am very busy and at times took weeks to provide details and documents. Avernell was always patient and understa... See more

Company replied

Company details

  1. Insurance Attorney

Information provided by various external sources

We provide only the best legal service for your personal injury claim, leaving you at ease throughout the entire claims process.


Contact info

3.6

Average

TrustScore 3.5 out of 5

259 reviews

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3.6

All reviews

(259)

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Rated 1 out of 5 stars

Claim at speed of escargot

Somehow they procees the claim which I made but considering fact than my accident was in 2018 and I am still awaiting my payment in 2021 is not acceptable, expensive service without straight communication with the claim handlers, half of their staff is furlough. Unfortunately my health is compromise by their apologies instead action, forget than someone will respond your emails. Very good at apologies somehow. Do not recommend.

16 March 2021
Unprompted review
Rated 1 out of 5 stars

Lack of communication or action

Started a straight forward claim 2 years ago and still no progress. I have emailed handler, team leader and complaints but I think there must be something wrong with my email as I don't get a reply. Just spoke to them and apparently my handler was changed but they didn't think I needed to know that!!

16 March 2021
Unprompted review
Rated 4 out of 5 stars

Good and efficient

3 March 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi JW,

Thank you for leaving your feedback on our service.

Kind regards,
Your Law Online Team

Rated 5 out of 5 stars

Great experience great service what…

Great experience great service what more can I say keep up the good work and service that you and your team are doing.I would recommend your service at any time to my family and friends.stay safe stay bless.

28 February 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Carnette,

Thank you for your glowing review! We really appreciate your recommendation.

Kind regards,
Your Law Online Team

Rated 2 out of 5 stars

Very slow and poor service

Very poor service. My accident was September 2019, and I was paid out February 2021. It was quite a simple case, however they passed me on to four different solicitors within this time. Furthermore, I actually had to make phone calls myself to prompt the drs surgery for paperwork. Seriously! That is part of the solicitors job, but they were just sitting on it. The only reason they got two stars instead of one, was because the final solicitor, Sara was more helpful. I would not recommend this company. You have to chase them constantly, and then do some of their work yourself!

26 February 2021
Unprompted review
Rated 5 out of 5 stars

Easy breezy

Francesca dealt with my case and sent me updates every step of the way in a clear and concise manner. She gave me good advice making sure I understood each of the choices along the way and resolved the case in a timely fashion.

25 February 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Eve,

Thank you for your high praise of Fancesca! We'll make sure your great comments are passed on to her.

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

Excellent service,I had a RTA in…

Excellent service,I had a RTA in September 2020 with the conclusion coming in February 21. All round good customer service and keeping myself up to date.
Highly recommended

25 February 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Gary,

Thank you for recommending us! We really appreciate your feedback.

Kind regards,
Your Law Online Team

Rated 5 out of 5 stars

Could not explain how happy I was with…

Could not explain how happy I was with the service. Chelsie was brilliant, kept in touch so I knew what was happening. Never done this before, would recommend,
anyone who like me never thought they would claim,please do, it is nothing to the big firms, and you don1t have to do anything.

16 February 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Kathy,

Thank you for taking the time to leave your feedback. We're happy to help!

It's great to see you describe Chelsie as brilliant - we'll make sure your comments are passed on to her.

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.
Well recommended

11 February 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Rob,

Thank you for recommending us! We're glad we could help.

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

Personal Injury Claim

Anca Lonescu dealt with my claim following a personal injury. I had been worried about the process being stressful but Anca made it very straightforward and as uncomplicated as it could have been

11 February 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Jacqueline,

We're glad to hear that Anca could make this process less stressful for you!

Thank you for taking the time to leave your great feedback - we really appreciate it.

Kind regards,
Your Law Online Team

Rated 5 out of 5 stars

Honestly don't know what to say - 5*****

Honestly don't know what to say other than a great service provided by this firm and my case manager Anca Ionescu, after being told by local solicitors in the borough where I live I did not have a case. These guys at YourLaw found I had a case and won the case for me, I'm very happy with the outcome and highly recommend them.

29 January 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Ryan,

We're thrilled we were able to assist you during this time and to get the outcome that you deserved!

Thank you for taking the time to leave your review and recommendation.

Your Law Online Team

Rated 5 out of 5 stars

Many thanks for your assistance

After my accident caused by a third party at work.

YOUR LAW, did as great job dealing with my case even when third party claimed no fault of theirs.

Would also like to say although during this time we were hit with the current covid 19 pandemic , YOUR LAW still managed to deal with my case in good time and would recommend using them to anyone needing such services.

26 January 2021
Unprompted review
Your Law logo

Reply from Your Law

You're welcome, Gareth!

Thanks for taking the time to leave us your great feedback and recommendation!

Kind regards,

YourLaw Online Team

Rated 5 out of 5 stars

Soft tissue related

The only solicitor, who was interested in taking my case of over dozen contacted. If You had soft tissue injury and no one is willing to even listen to you, they are the ones you need to give it a try. They handled the case against one of major logistics company's who was very unresponsive and difficult to deal with. The process was dragged in time of the course of over three years, which is pretty much standard. I was happy with the end result.

25 January 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Tomasz,

We're glad we could help you through this challenging time to ensure you received the result you deserved.

Thank you for sharing your experience.

Kind regards,
Your Law Online Team

Rated 5 out of 5 stars

I’ve just successfully completed a…

I’ve just successfully completed a personal injury claim through Your Law and have been treated to a case handler, Francesca, who has guided me through the process in a most courteous professional manner. I cannot thank her enough for her understanding over a difficult period in my life. She represented Your Law in a positive way and I would recommend her and this company without hesitation.

20 January 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Kate,

Thank you for leaving your feedback and for recommending us and Francesca.

We'll make sure that Francesca receives your high praise.

Kind regards,
Your Law Online Team

Rated 5 out of 5 stars

Sending a great salute to the crew at YOUR LAW

Sending a great salute to the crew at YOUR LAW. Wishing you all a Happy and Successful New Year 2021. My greatest and sincere appreciation goes to Abigail Olsen who managed my Personal Injury claims with great professionalism from the beginning to the end. She explained and discussed every move she was planning to make. I felt good being taken seriously and listened to.
Dr (eng) A. ITA

6 January 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Asuquo, thanks for taking the time to leave your amazing feedback we will ensure Abigail see's this!

Wishing you a Happy and Successful New Year too!

Thanks,

YourLaw Online Team

Rated 5 out of 5 stars

Friendly & Professional

I have, so far, been very impressed by this law firm. From my first call, back in August, to Owen (I think) and various calls and correspondence since. Emily, from Barry, is always professional but friendly and the contact is frequent but not overbearing. Thank you for your continued support in my case.

4 January 2021
Unprompted review
Your Law logo

Reply from Your Law

Hi Mo,

We're happy to support you throughout this time and thank you for leaving your positive feedback of our service.

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

I have been very impressed with the way…

I have been very impressed with the way in which my case handler looked after me throughout the whole process with updates to any progress ,
Abigail Yeo remained very professional and was very sensitive to my accident therefore helped win my case and also secure a compensation claim.
Kudos to abi who in my personal opinion completely satisfied my expectations from your law. Well done !

23 December 2020
Unprompted review
Your Law logo

Reply from Your Law

Hi Paul,

Thank you for your high praise of Abigail. We're happy to see that you were impressed with our service,

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

Right from the first phone call the…

Right from the first phone call the service and correspondence was excellent. Erisa Tsani our Case Manager has been excellent throughout the claim. Would recommend this firm to anyone.

9 December 2020
Unprompted review
Your Law logo

Reply from Your Law

Thank you for recommending our service, Thomas. We really appreciate your kind feedback.

Many thanks,
Your Law Online Team

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