Your Kpop Store Reviews 46

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I recently had an experience with Your Kpop Store that was quite positive overall. Although my parcel initially went missing, the customer service team swiftly resolved the issue by upgrading my order... See more

Rated 4 out of 5 stars

Cool shop! But I had to take a star off cuz they didn't have exactly what I wanted. I ordered an exo sweatshirt but it was sold out. They did, however, have another sweater which was an acceptable rep... See more

Rated 5 out of 5 stars

I'm not a huge K-pop fan myself, but I was looking for a birthday gift for my sister who absolutely loves it. I stumbled upon this store and found a cool cropped sweatshirt that matches her color pale... See more

Rated 4 out of 5 stars

Scam. I purchased Jennie Blackpink earrings, never got a confirmation email. I emailed them, and they emailed back that they received my order, which I thought was a good sign, but never received a... See more

Company details

  1. Clothing Store

Information provided by various external sources

Great selection of Kpop Merch at affordable prices! Over 200 Kpop Style related items: clothes and accessories. Free Shipping worldwide & Returns


Contact info

4.0

Great

TrustScore 4 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I recently had an experience with Your…

I recently had an experience with Your Kpop Store that was quite positive overall. Although my parcel initially went missing, the customer service team swiftly resolved the issue by upgrading my order, which I appreciated. I've purchased various items from their website, and their selection is impressive, catering to both fans and those buying gifts. The checkout process is straightforward, and items arrive quickly and in great condition. From trendy clothing like denim jackets to unique accessories such as socks and caps, their products are both stylish and well-made. Despite my initial hesitation about purchasing online, the attentive customer service made me feel at ease. I’m happy with the Stray Kids backpack I ordered and look forward to shopping with them again for future gifts. Overall, I recommend Your Kpop Store and their reliable service.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

My parcel went missing from courier

My parcel went missing from courier, I contacted the customer service team, they were so helpful and as the items were no longer available that I had ordered they upgraded my parcel which I was kind of them. I have purchased a few things from this site and would highly recommend them, and will order again when I need anything for gifts. Also the Customer Service support team thank for your generosity in my upgrade the items are stunning

15 June 2023
Unprompted review
Rated 5 out of 5 stars

I'm not a huge K-pop fan myself

I'm not a huge K-pop fan myself, but I was looking for a birthday gift for my sister who absolutely loves it. I stumbled upon this store and found a cool cropped sweatshirt that matches her color palette. I couldn't resist and ended up getting a phone case and a bucket hat for myself too. I think it's a great way to show my sister that her interests matter to me, just like she does. The store has a wide selection, the checkout process is super easy, and the shipping was fast. All the items arrived nicely packaged and in perfect condition.

29 May 2023
Unprompted review
Rated 1 out of 5 stars

No communication

Made an order, got order confirmation.day later I get the tracking number, that hasn't updated since and its been 2 weeks. No reply to email, auspost says it's on it way...

28 November 2022
Unprompted review
Rated 1 out of 5 stars

Really bad. Missing item

I would give it less if I could. I ordered merchandise and waited over 2 months to receive it only to find that they didn’t send 1 item. When I sent an email advising them I got no response. To date I still have no response. DO NOT USE THEM. I am out money and the don’t care to make it right. They go by several names. Adstorm is another name

7 February 2022
Unprompted review
Rated 1 out of 5 stars

Dont reply

Dont reply, missed an item and no news. I’ve sent fifteen emails

9 November 2021
Unprompted review
Rated 1 out of 5 stars

In the beginning of April i ordered a…

In the beginning of April i ordered a shirt and keychain for my daughter. Never recieved a confirmation on email despite writing to them twice plus they were very fast to take the money from my card. Until now still no reply and no package. When ordering it said it i would have it by the end of april.

11 May 2021
Unprompted review
Rated 4 out of 5 stars

Horrible customer service but not a scam at least

Scam. I purchased Jennie Blackpink earrings, never got a confirmation email. I emailed them, and they emailed back that they received my order, which I thought was a good sign, but never received a confirmation number. Then radio silence. Never a shipping email, and never received the product and had to contact my bank for my money back. An annoying hassle.

Edit: I actually received my earrings! Over a month later they just randomly showed up in the mail. Wow horrible customer service, but I got the earrings. One of the earrings came out crooked (they are drop earrings), so I kind of had to break it and then super glue it back together correctly. But after I fixed it they look great. So...four stars because I'm nice, but really they need to be better about communication! I had to call my bank again to send back the money to them.

6 March 2021
Unprompted review
Rated 5 out of 5 stars

Great place to buy kpop clothes

Great place to buy kpop clothes. Shipping was very accurate and everything I purchased was received and good. I gave five stars because I feel they deserve it. Great job keep it up. Thanks.

4 June 2020
Unprompted review
Rated 1 out of 5 stars

The army bomb I ordered was fake

The army bomb I ordered was fake. The packaging was basically destroyed. The beads that were inside of the bomb were stuck to the sides. The ARMY and BTS logos were on the wrong side and this is only a little bit of the problem. Don't waste your time with this store.

27 March 2020
Unprompted review
Rated 5 out of 5 stars

These products have a magical quality…

These products have a magical quality that makes me feel beautiful inside and out. The products are true to size for the size description of the product not necessarily mall sizes. You can measure yourself and know what sizes fit! I love this website!! Super duper cuteness...

5 February 2020
Unprompted review
Rated 5 out of 5 stars

I am so satisfied

I am so satisfied with shopping on yourkpopstore! I recommend everyone to buy here. Clothes have very good quality, so nice, cute... Customer service are good. I received my order on the time. I will buy again. Thank you!

7 January 2020
Unprompted review
Rated 5 out of 5 stars

Love my purchases.

Love my purchases.
Good quality kpop products and I am totally satisfied with the items gotten.
Will definitely be shopping some more with this company and I definitely recommend purchasing with this store!

20 September 2019
Unprompted review
Rated 5 out of 5 stars

I love to shop with Yourkpop store

I love to shop with Yourkpop store, this is one of this great online stores, i find myself shopping with them all the time, because they have so nice kpop products and fast delivery.

21 August 2019
Unprompted review
Rated 5 out of 5 stars

I buy things for me and my friends…

I buy things for me and my friends here. I've always been able to find what I'm looking for, at good prices. Of course, shipping straight from Asia takes long, but often is worth the way in my opinion

19 August 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look