Your Home (heylo) Reviews 

184
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TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Heylo have been so helpful and kind on my new home journey. Ewa was especially helpful keeping me updated along the way, I really appreciate it! And thank you so so much for the lovely hamper, it re... See more

Company replied

Rated 5 out of 5 stars

Heylo’s Shared Ownership schemes, like Home Reach and Your Home, were the only option we had to get onto the property ladder without having to buy the whole place outright, at an affordable rate, wi... See more

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Rated 5 out of 5 stars

Great company at helping my little family with our bungalow. Wouldn't be able to do it otherwise. Kept contact throughout the process and very polite. Highly recommend. The fact that we could do this... See more

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Rated 5 out of 5 stars

Heylo really is a fantastic organisation. At 69 years old, I was never going to get a mortgage to buy my own home, which meant I would have to continue paying a crippling rent forever. Now, thanks to... See more

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Written by the company

Your Home is about helping you onto the property ladder, without you compromising on size, style or location to achieve home ownership. Put it simply, Your Home provides the opportunity for you to own and live in the house you really love, in the area that you choose, by only buying part of it. Your Home works in partnership with Estate Agents across England to turn existing properties, already for sale into part buy – part rent.


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4.8

Excellent

TrustScore 5 out of 5

184 reviews

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4.8

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(184)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

#yourhome knows it’s market

Very informative service and a great “helping hand” to move up the property ladder. It’s been so nice to open the doors to a garden as opposed to looking at one from a flat. Thank you

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Very supportive and informative

We explored Heylo/ Your Home as an option because it was Sharia compliant, and they had been recommended to us. We found their website and information really clear and helpful. The application process was straightforward and they responded to us quickly, giving approval for us to proceed with buying a house. Our main contact was Camilla, and she was really helpful through the whole process, keeping track of the situation, giving advice when needed and advocating for us during the process. Their rates are fair and comparable to the mortgage market, and their payment plan is clear and understandable. We have had an excellent experience and would recommend Heylo/ Your Home to others as well!

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Heylo gave me a lifeline when life got difficult

At age 57 and self employed, finally selling the family home with my ex husband was daunting, and my two teenage sons coming with me, even though I couldn’t afford a big enough place, renting was a worrying option as I have 4 indoor cats. I came across heylo when I viewed a property via an estate agent that was being sold with them…I rang them in April, and through the lengthy sale process, ( I moved beginning of November )…my finances and benefits and affordability changed several times and my point of contact…Emma stallworthy baby stepped me through the whole process…..I mean I couldn’t even send a pdf before talking to her ! She was never fed up with me and with her help and the heylo team I found the most perfect affordable property for the 3 of us and cats….every time I faced a brick wall with my finances they bent over backwards to help me find a way….they really do want to help to house you…I wish I’d found them sooner, but I’m so glad I found them at all ! I can’t recommend them enough..I now own 41% of my home with a reasonable amount of rent to pay each month, I even recieved a new home card and a luxury hamper after we’d settled in… I feel safe and secure for my future..and that is a great feeling.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Recommended for Shariah Compliant Housing Scheme

I had an excellent experience with Heylo house. Most important was, they guided me through every step and everything was done on time. Agnieszka was my point of contact, and she was very helpful.
I contacted Gatehouse, Stride, Wayhome, Heylo, and CrowdtoLive, and found Heylo to be the most reasonable and straightforward option.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Contacting Helyo was the lifeline we…

Contacting Helyo was the lifeline we needed. When everywhere we turned doors were closing. Heylos opened. The support we have received from the very first phone call through the process of buying our home with Heylo has meant that the rest of our life has a new meaning. For many reasons.

21 August 2023
Unprompted review
Rated 4 out of 5 stars

Exceptionally helpful

Heylo was exceptionally helpful throughout the home purchase. They guided me from start to end and were always ready to answer my questions. The answers were also clear and timely. All in all, I would highly recommend their services.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Moved into my Heylo (Your Home) in…

Moved into my Heylo (Your Home) in Sept., From start to finish they were amazing! Emma was so good, she emailed me, responded to any queries I had.. and was very prompt,, and made me feel at ease, even when I had the slightest wobble! She was amazing! I couldn’t recommend them enough.. I went from selling a martial home.. and finding a home of my own which I didn’t think was possible.. Thankyou..

8 September 2023
Unprompted review
Rated 5 out of 5 stars

A great company to deal with

A great company to deal with, excellent communication throughout. Particular mention to Camilla Stephens who has been very friendly and helpful, I am very grateful!

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Ambition achieved

We are both retired and thought "why live in a third of a million pounds when you can spend it?". We have no one to leave it too. We sold our business and our house planning to spend 6 months on the Canal du Midi then 6 months in Provence. Then Covid arrived and we spent 13 months in East Yorkshire followed by 18 months in West Dorset. We discovered that we didn't like renting and the vulnerability of having no fixed tenure.

Looking around for mortgages for people our age proved fruitless then we stumbled across Heylo on the internet.

They were helpful and clear from the start and when a property we liked had a 1% chance of flooding and their building insurance provider wanted an exorbitant premium for that 1%, Heylo withdrew. We had already paid for a survey but Heylo refunded that too!

We now own 20% of a lovely house and pay rent on the rest - much less than we were paying renting and we still have the majority of our capital for holidays and treats. Win-win.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Camilla Stephens

This was my first time purchasing a property with my mum, I didn't know how anything worked or if I was even going to get a good outcome. Camilla Stephens helped us the whole way and to say she was our rock in the process is an understatement. She was always at the end of the phone or email whenever we needed her, continued to keep us in the loop and explain things time and time again if we didn't understand, not to mention the fact she was so patient with us whenever we would change our minds or ask another question. I would truly recommend using this company and if you are lucky enough to have Camilla on the case then you are in safe hands.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Heylo come highly recommeded by us. 5*

Emma made the whole process very easy. I can highly recommed Heylo as they make the first step onto the housing ladder so much more simpler. Communication was swift and easy. Don't hesitate, if you want to get on the way to owning your property,look no further than Heylo Housing.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

The best shariah compliant housing scheme in the market

For anyone looking to own houses without riba, and through shariah compliant scheme, Heylo is by far the best.
I have made a fair comparison between Heylo, Gatehouse, Stride, Wayhome and CrowdToLive. And based on my analysis, the product offered by Heylo suited my needs the best.
Secondly, their customer service is impeccable with easy explanation and a lovely website. My completion was done on the 1st of November, and I hope my ongoing journey of 'shared ownership' with them will be as good.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

A great product and company that enables you to buy a property that may be outside your income bracket.

I was skeptical about shared ownership until I found this product with Heylo. It enabled my daughter and I to purchase the property we wanted and with the current high rates of interest on mortgages, it made total sense to us when crunching the numbers. The service that we received was top-class from start to finish. Camilla Stephens helped us all the way through and we did test her limits as we kept changing our minds on the portion to buy many many times! Camilla however, took it all in her stride and never made us feel like we were being difficult. It was a pleasure to complete the process with her. All the team did a great job. We completed and are in our new home and are so happy that we chose this route. I will definitely recommend Your Home, Heylo to all my friends and family. Thank you, Camilla and Heylo Housing.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

I am an estate agent and have recently…

I am an estate agent and have recently completed a property sale involving Heylo Housing and can confirm the sale was very straightforward, completed within 3 months and there were no issues or complications at all. I would certainly be happy to work with Heylo again in the future.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Seamless Shared Ownership Journey with Your Home (Heylo)

I had a wonderful experience with Your Home (Heylo) throughout my shared ownership journey. Opting for the shared ownership scheme was a fantastic choice for me, as it allowed me to avoid interest-based mortgages.

Right from the start, the application process with Heylo was impressively smooth. I never had to navigate it alone, as there was always a helpful agent available to assist me. What truly stood out was their responsiveness – agents consistently responded to my emails within the hour, ensuring that I never faced any communication issues.

My property search extended over nearly two years, and Heylo's agents displayed remarkable patience and understanding throughout. Whenever I needed a new agreement in principle to present to an estate agent, they were always willing to provide one, making the process seamless.

As we progressed to the actual purchase process, Heylo and their solicitors continued to shine. Their responsiveness and commitment to keeping me informed were unwavering. What's more, the costs and terms and conditions were transparently outlined right from the beginning, eliminating any surprises during the process.

In summary, Your Home (Heylo) offers an excellent shared ownership experience, with a smooth application process, responsive agents, and transparent communication. This made my journey towards homeownership a truly positive and hassle-free one.

16 June 2023
Unprompted review
Rated 5 out of 5 stars

The Halal Way to Homeownership with Exceptional Guidance

Heylo Your Home offers a fantastic and ethical approach to purchasing a home through Shared Ownership, ensuring that the process is Halal-compliant. What truly sets them apart is their flexibility, allowing you to choose from existing homes rather than limiting you to new builds.

Throughout our journey with Heylo, the support we received was exceptional. In particular, Rebecca's guidance was invaluable. She consistently went above and beyond to assist us at every step, and her cheerful assistance was a reassuring presence during the entire process.

Overall, Heylo Your Home has redefined home buying for us, making it both accessible and Halal-conscious, and their dedicated team, made the experience seamless and stress-free. We couldn't be happier with our new home and the service provided by Heylo.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Halal way to buy a house with NO riba (interest/usury/neshekh)

We recently purchased a property with the help of Heylo - YourHome program. This was the best solution we could find as it did NOT involve any interest which is absolutely critical for us. This could be beneficial for Jews, Christians and Muslims or anyone who likes an ethical way to purchase a house.

We found the process very easy to follow from the initial steps of getting an offer in principal all the way to completion. We would also like to say Agnieszka and Emma both did a fantastic job helping us with any questions we had, as well as providing regular updates.

YourHome offers a very competitive package that is fair as both sides are investing in the property together with a loss and profit sharing system, without charging interest. It might not be the best product for everyone as they do charge a rent that goes up by the rate of inflation (RPI + .05) each year. With a mortgage it would be fixed for a period but then again you would be paying a much higher monthly payment that includes a portion that goes towards buying more shares each month.

We highly recommend Heylo (YourHomes) to others but caution that everyone research it, see if you can afford it and if it makes sense in your situation.

10 July 2023
Unprompted review
Rated 5 out of 5 stars

I wasn’t fully sure how the shared…

I wasn’t fully sure how the shared purchase worked & had not heard of Heylo Housing before looking into shared ownership schemes, but I found everyone very helpful & they explained how it worked so there was a full understanding of the scheme. The whole thing was very smooth & they kept in touch during the process. Highly recommend x

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Hello made it possible for us to pursue…

Heylo made it possible for us to pursue our dream. First class service. Cannot recommend highly enough

17 February 2023
Unprompted review
Your Home (heylo) logo

Reply from Your Home (heylo)

Hi Peter,

Thank you for taking the time to leave us this 5-star review.

We are happy to hear that during the process, you received great service from the team and thank you for recommending us to others.

Kind regards,

The team at heylo

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