Yourcoachman 

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Rated 5 out of 5 stars

Took our BMW GT to Coachman extremely dirty and well used... Grant met me in the morning, nice professional meet and greet. Great use of social media (Instagram) to keep me updated on the detailing... See more

Rated 5 out of 5 stars

Well what can I say, good location, professional greeting, reassuring attention to detail and a very detailed detail! The car was like new inside, and very shiny outside (even after rain & road... See more

Rated 4 out of 5 stars

Can't complain at the services they provided me, I'm fairly unknowledgeable when it comes to protecting my car and unlike other locations I wasn't given a "speech" and I didn't feel like they were t... See more

Company replied

Company details

  1. Car Service

Information provided by various external sources

Coachman delivers expert vehicle detailing and paint protection services at our brand new, state-of-the-art, 5,500sq ft Maidstone studio - Kent’s largest dedicated detailing facility. Your Coachman’s experienced team will use the latest techniques and world-class products to enhance and preserve your vehicle’s paintwork, plastics, glass, wheels and interior, keeping it looking pristine and maximising its value. Customer care is at the heart of all that we do. We are Coachman, at your service......


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Rated 5 out of 5 stars

These guys are the experts for car…

These guys are the experts for car detailing in Kent. Friendly, knowledgeable and a real passion for making any car to look spectacular. The attention to detail is amazing. The PPF protection and ceramic coating applied to the Mustang Bullitt makes the car look even more amazing and provides peace of mind that the exterior is protected with the 10 year guarantee.
From start to finish the process was easy. Once the car was dropped off, I was kept updated with progress vai their instagram account, which was great to see how the protection film is applied. Took about 5 days to complete and then revisited Coachman for a 2 week checkup when they thoroughly examined the car to make sure the protection film and other coatings to windows and tyres was all good and sealed. I cannot recommend them enough.

7 February 2020
Unprompted review
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Reply from Yourcoachman

Thank you for your great review. We enjoyed working on your brand car & hope to see you again soon.

Rated 5 out of 5 stars

Amazing workmanship!

Great service from the team, car looks amazing.
Would highly recommended Coachmen’s for any ones car detailing and paint protection.
My only issue was there was some agreed works not done to my car when I pick it up, But the guys apologised and said it will all be sorted on the 2nd week health check.

Great company, great guys, great workmanship!
But lost a star because of incomplete works on collection.
5 stars now for the guys at coachmen’s.
Missing bits done and once again outstanding service.

Thanks👍

6 February 2020
Unprompted review
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Reply from Yourcoachman

We are sorry that the little job was overlooked and there were some red faces when it was noticed. We've updated our Job Control process as a result. However, thank you for your very kind & understanding review. We look forward to welcoming you back to Coachman in a few days.

Rated 5 out of 5 stars

Fantastic results and service

Superb service from the initial meeting and advice where I was given a number of options to choose from and detailed costs to the execution of the paint restoration and PPF fitting.A very knowledgable team with a clear focus on providing an exceptional service and I cannot be more pleased with the end result. Having chosen YourCoachman as the team to correct damage caused by a main dealer, the paint is now far better than when I took delivery of my M4 last March and with the added benefit of the PPF I am confident it will retain its as new look for years to come. I cannot recommend the team more highly and will certainly be using them again on my new cars.

28 January 2020
Unprompted review
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Reply from Yourcoachman

It's been a pleasure dealing with you Duncan and your car is looking stunning. Thanks for your glowing review.

Rated 5 out of 5 stars

Fantastic service throughout

Fantastic service throughout the whole process, Coachman’s facility is practically clinical. Their knowledge and love for what they do shines through, leaving you with a beautiful, better than showroom ready vehicle.

14 January 2020
Unprompted review
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Reply from Yourcoachman

Thank you for your 5-star review and for entrusting your car to us at Coachman.

Rated 5 out of 5 stars

YourCoachman Review

Choosing somewhere to take your pride and joy to have work carried out is always a tough one. The internet is full of reviews, experiences and people’s personal opinions, making it minefield to decide where might be the place to go!

I’m normally one for researching companies online and would be cautious of using a young company with few existing reviews (at the time), but as Coachman were relatively close by, I shot up to meet the guys and take a look round their new premises.

On first meeting the team it was obvious they all had a passion for cars and in particular what they each specialised in at Coachman. Their set-up looked fresh and professional and their products matched what I was looking to have carried out. I chatted to the team for a while about their industry experience and backgrounds and got a good feeling about leaving the car with them.

I booked the car in for a single stage polish, front end PPF installation (with a few custom sections) and a ceramic coating application. The guys had the car for a few days whilst they carried out their work. During the process Alex kept me informed of what was being done and it was handy to see the progress via their social media.

When I arrived to collect the car, it looked even better than I was expecting, the paint had a nice wet look and the colour had gained a nice depth. The excellent lighting set-up in their workshop also helped to enhance the work they had done.

At Coachman you get what I think customer service should be, nothing seems too much trouble and they are all very personable and approachable, this is something that is very rare these days. They offer a nice little touch to their service by asking you to return after a couple of weeks following the work for them to provide a courtesy maintenance wash and a health check of the PPF installation.

I unfortunately had a couple of small issues following my own check over of the car. I contacted Coachman to run through the items and see what could be done to resolve them. After a visit to show them in person we agreed on a date to get the car back in. They had the car for a few more days and the issues were fully resolved by the team.

It was at this point that I found their customer service to be second to none. Very understanding of the issues I had raised and no issues with rectifying the minor defects (although minor they were something that I personally couldn’t live with). Perfection seems to be their aim and they went above and beyond to make sure I was 100% satisfied with the work that they had done for me.

The ceramic coating applied (which is their own product) seems to be working well a month on, the hydrophobic properties of water on the paint is amazing and it’s nice to be able to take the car out when to roads are damp and come back with little to no muck stuck to the car.

Following the work I had done by the guys at Coachman I will be more than happy to use them again in the future. I would recommend to anyone thinking of getting their vehicle detailed or paint protection applied to shoot in, grab a coffee and chat through the services they could offer.

12 January 2020
Unprompted review
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Reply from Yourcoachman

Thank you very much for your kind review. I'm pleased that you are happy with the way the team handled the minor issues with the initial PPF installation and I thank you for your understanding. Your car certainly looked wonderful once all the works were completed.

Rated 5 out of 5 stars

Would like to thank

Would like to thank, Doug, Luke, Alex and Sam for the brilliant work on our car. We could not believe how great it looked when we walked into the studio. We brought this car brand new in September and we were deeply disappointed with the car when we picked it up from Skoda. It has gone back to Skoda for cleaning and rectification twice, but still it never looked like a brand new car. It was never de-waxed properly, there were marks on the roof and other p!aces on the car from new. We decided that there was only one course of action and that was to take it to a professional detailer's. We have been looking at Coachman's website for a while now and decided it was time to given them a ring. We took the Kodiaq down for them to inspect and decided after much discussion with them, that we would go for the better than new package and ppf front end of the car. We dropped our pride and joy off on Monday the 16th December and picked it up the following Saturday (today the 21st December). When we saw the car for the first time we could not believe that it finally looked like a brand (better than brand new) car. We are just so pleased with the results and we will definitely be going back to have the rest of the car ppf'd. We must say a big thank you to Alex, we were told just how hard it was to do the bonnet on the Kodiaq. Well done for your perseverance. We would finally like to say a very professional and kind team and would highly recommend this company. Thank you for making our Christmas so great. Alan and Debbie

21 December 2019
Unprompted review
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Reply from Yourcoachman

Thanks for your glowing review Alan. It’s great to learn that you are happy with the work we undertook for you.

Rated 5 out of 5 stars

Your be amazed by the results!

Honestly am amazed with how good everything’s turned out. Everyone there is friendly and so professional.
They go through every stage of what they can do and what they think will be the best to bring everything back to life, witch is what they did to my car witch turns 10years old next year and now it looks like it’s just come out of show room. Full ceramic coating all round works amazing in the rain and cold mornings with water beading off and also the add reassurance of PPF on front 3rd. All this means easier to clean when done right but also maintains the high finish at the end on every wash!
Anyone that enjoys and appreciates there pride and joy I highly recommend!

Also check out and add there Facebook and Instagram!

21 December 2019
Unprompted review
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Reply from Yourcoachman

Thanks Chris. It was rewarding for us to bring your car’s paintwork back to life and great seeing your reaction when we showed you the results.

Rated 5 out of 5 stars

A fantastic finish on my XC90 paint…

A fantastic finish on my XC90 paint work. The team at Coachman delivered a very professional and outstanding service.
No hesitation in recommending them.

16 December 2019
Unprompted review
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Reply from Yourcoachman

We are pleased to read that you were happy with our service. Thank you for your positive review.

Rated 4 out of 5 stars

Can't complain at the services they…

Can't complain at the services they provided me, I'm fairly unknowledgeable when it comes to protecting my car and unlike other locations I wasn't given a "speech" and I didn't feel like they were trying to upsell me, they saw what I had and what I wanted done and they gave me a few options to choose from, in the end I got a polymer coating, glass protection and a full interior protection.

Definitely worth a visit.

10 December 2019
Unprompted review
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Reply from Yourcoachman

Thank you for your positive comments. We aim to offer a service tailored to our customer’s needs.

Rated 5 out of 5 stars

Gob snacked what this company can achieve.

Absolutely great customer care on doing there work. Very professional and perfectionist because I am like that. Just want to say to the guys who done all the work on my car. Thank you for your service 2nd to none. PC

2 December 2019
Unprompted review
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Reply from Yourcoachman

We are all pleased to hear that you are happy with the work undertaken on your E Class Soft-Top. Thank you for your very positive review.

Rated 4 out of 5 stars

nice friendly professional staff from…

nice friendly professional staff from start to finish will highly recommend to friends and family 👍

19 November 2019
Unprompted review
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Reply from Yourcoachman

Thank you for your kind review. We were happy to protect your vehicle for winter with our special offer Winter Prep & Protect package.

Rated 5 out of 5 stars

Can't recommend Your Coachman enough!

Douglas and the team were fantastic. Their attention-to-detail was brilliant and my car came out looking better than it it ever had done. I was very happy with the service I received at Your Coachman and I wouldn't hesitate recommending them to anyone!

5 November 2019
Unprompted review
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Reply from Yourcoachman

Many thanks for your great review, Tom. It was nice to see you last week when you popped back to have your new OZ Racing wheels coated with our Zertona Alloy Guardian.

Rated 5 out of 5 stars

The pictures of the car speak for…

The pictures of the car speak for themselves! Excellent job by the team who have a passion for the job they do and a genuine interest in the cars they handle. Nice people as well.

Highly recommended.

26 October 2019
Unprompted review
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Reply from Yourcoachman

Thanks for your very positive review Mike both here and on the Tesla owners forum. The Pearl White paint on your new car really came up beautifully. We are gratified to know that you are happy with our work.

Rated 5 out of 5 stars

Full detailing and ceramic Coating. Great job.

Very professional and knowledgeable staff. Kept me updated on how the work was going including images and video clips. Made a great job of full detailing and ceramic Coating. Very accommodating with the collection time.
Give them a go you won’t be disappointed.

23 October 2019
Unprompted review
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Reply from Yourcoachman

We are pleased that you like the result of the New Car Detail we undertook on your BMW. Thanks for your great review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Fantastic finish. Very pleased and won't hesitate to recommend or use again

20 October 2019
Unprompted review
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Reply from Yourcoachman

It's always nice to receive such a positive review, thank you.

Rated 5 out of 5 stars

Great work

Great work, done a stunning job on my MK6 Golf R! Friendly, good communication and even better standards... Can't ask for much more.

9 October 2019
Unprompted review
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Reply from Yourcoachman

Thank you very much for your glowing review. We look forward to welcoming you back should you decide to go ahead with the other work discussed with our detailing team.

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