I recently bought a sliding door lock from Your Caravan Shop and paid £3.50 for delivery via Yodel (3-5 Working Days). No sign of it after 10 days so I contacted YCS by email, after a shove from Maci... See more
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See what reviewers are saying
First time we've left our caravan on site over the winter so we were looking for window locks for our caravan which is of the older age so we were unsure of which ones to buy so we contacted Your c... See more
Your Caravan Shop just delivered. After reading some security reviews on a few different sites I started searching for the high security steering wheel lock, knowing the RRP I found many sites much mo... See more
Products supplied good and well priced Nicely packaged However you logistics company outsourced to Yodel and took a week to deliver, other things purchased by other companies in same field delivery... See more
Company details
Written by the company
Find the parts you need, and accessories you'll love for your caravan or motorhome at Your Caravan Shop
Contact info
Main Road, ST18 0TR, Little Haywood, United Kingdom
- 01889 883088
- info@yourcaravanshop.co.uk
- yourcaravanshop.co.uk
YCS great, Yodel, not so good
I recently bought a sliding door lock from Your Caravan Shop and paid £3.50 for delivery via Yodel (3-5 Working Days). No sign of it after 10 days so I contacted YCS by email, after a shove from Maciej at YCS, it was delivered that day! It seems Yodel had sent it to Scotland when it should have gone to Stoke and then sat in Stoke for 3 days collecting dust! Maciej was great throughout (and I can't fault YCS) but Yodel - well, enough said!
No instructions at all.
I recently bought a new weather scarf for the freedom microlite and there is no information , instructions or anything else with it ( and I do mean nothing) , just a bag and the item.
If it was something that you remove and then reverse the fitting sequence then I wouldn't have a problem, but this item is quite complicated and will probably take the best part of an afternoon to fit, even longer without any installation instructions. And , in my opinion, I think that , because of the materials that the item is made from, you will only have one chance to get it right and therefore fitting instructions are crucial.
Also I tried to leave a review on their website but I'm finding it almost as complicated as fitting the weather proof scarf .
Pity as the item arrived on time and was good quality and a reasonable price.
Delivery time far too long
Although they have a competitive pricing which attracted me to them online.
Sadley it took 9 days from ordering to receiving. They used Yodel who invariably do not keep tracking up-to-date making necessary to constantly check in to see where the item actually is.
On this occassion it actually arrived.
If yiu are thinking of buying or needing an item quite quickly....consider paying a tad more and getting it from a outlet that guarantees next day or two delivery. Would not use these people again.
Bought a Milenco habitation door lock.
Bought a Milenco habitation door lock.
Excellent price and service.
thank you
Caravan stepGreat product came on time very pleased
Great product came on time very pleased
very good service with pleasant helpful…
very good service with pleasant helpful conversation.
Item arrived on time
Item arrived on time. Well packed. Not fitted as yet so can't comment, but everything looks OK.
Very poor in keeping me updated about…
Very poor in keeping me updated about when my parcel would be delivered
Ordering was easy.
Ordering was easy, delivery was on time all in all pretty good service.
Great service thanks
Great Service
Great service from start to finish. Product arrived on time and well packaged - a few companies could do well looking at Caravan Shops service!!
Quick and easy
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