youproxy.io Reviews 81

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I attempted to reload my balance, but the funds were never reflected in my account. Even after submitting sufficient evidence, no action was taken to resolve the issue. Additionally, the platform does... See more

Company replied

Rated 5 out of 5 stars

I bought a pack of 20 IPv4 proxies here quite a while ago. All of them performed well, I specifically asked for different subnets in advance, and the operators kindly agreed, which was done. None... See more

Rated 5 out of 5 stars

I bought mobile proxies from this service for a test. I took American 4G LTE proxies with AT&T and T-Mobile operators results of testing: the speed is really high, time rotation as stated, traf... See more

Rated 5 out of 5 stars

I’ve been using this proxy service for a while now, and I’m very impressed with its performance. Everything works smoothly, and the service is extremely reliable. I’m using both ISP and IPv4 proxi... See more

Company details

  1. Computer Security Service

Written by the company

Protected proxy-servers with good speed for it's price is not a fairytale anymore. Proxies from Youproxy are working any sites and programs, support HTTP / HTTPS, Socks5 protocols, authorization method by Login and password and by your IP. Buying proxies from our site you receive fast, stable and anynymous tool to work with internet. On Youproxy you can find anonymous and high quality proxies. The process will not take more than 5 minutes and in the end - affectable, uninterruptible work.


Contact info

4.2

Great

TrustScore 4 out of 5

81 reviews

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Rated 1 out of 5 stars

After purchase you will know about the…

After purchase you will know about the worst customer support. I bought a weekly ISP proxy, after one day it goes offline. I didn't get any response after contacting them just got please wait two times 😂

13 July 2025
Unprompted review
youproxy.io logo

Reply from youproxy.io

Hello!
We're really sorry to hear about your experience.

If you experience issues with a proxy, you have the full right to request a replacement or compensation. If the support agent failed to provide you with a proper response in such a situation, we would like to review your chat and check whether there were any violations in the handling of your case.

If the issue is still unresolved, we’ll be happy to offer you different solutions and compensation for the inconvenience.
Please provide the email you used to place your order so we can review your conversation with support and check the status of your proxy.

Regards, Youproxy

Rated 1 out of 5 stars

Youproxy.io are bunch of scammers I…

Youproxy.io are bunch of scammers I bought a UK ISP proxy IP but was given a datacenter ip different country I message them on their customer support nothing was done about it I can only change this reviews if they give me what I paid for

4 July 2025
Unprompted review
youproxy.io logo

Reply from youproxy.io

Hello!
We’re truly sorry to hear about your experience. If the proxy you received does not match your order, you absolutely have the right to request a replacement or a full refund.

Please note that in some cases, location mismatches may occur due to outdated IP databases used by certain websites or services. This can result in a proxy appearing to be from a different country, even when it isn’t. However, we can always help select a proxy that’s specifically optimized for the website you need to work with.

To assist you further, please provide the email address you used when placing your order. We’ll investigate the issue, confirm the details, and provide a suitable resolution based on your preference — whether it’s a replacement or a refund.

Regards, Youproxy

Rated 5 out of 5 stars

A very prompt and responsive support…

A very prompt and responsive support service, in particular, I wanted to mention Arkady's work, he was very quickly able to help solve the problems that arose, so my proxies were already ready to work after just a couple of minutes after purchase.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Support!

I've been using YouProxy since 2023 and have always appreciated their reliable service and support. Recently, I encountered an issue, and Support Assistant Daniel went above and beyond to help me out. His assistance was prompt, professional, and truly appreciated. Thank you, YouProxy, for the consistently outstanding service!

2 June 2025
Unprompted review
Rated 1 out of 5 stars

They have become straight up frauds no…

They have become straight up frauds no response from support chat no speed in proxies. I bought a proxy and 2 days later it stopped working when complained to support they just stopped responding and completely ignored my messages cheap prices and cheap service.

16 May 2025
Unprompted review
youproxy.io logo

Reply from youproxy.io

Hi!
We're sorry to hear about your experience and truly regret any inconvenience caused.

Usually, our proxies work reliably, and support responds within a reasonable time. Please note that you may face issues with your proxies due to various external factors such as ISP restrictions, target service blocks, or local configuration issues and others.

However, if the issue was caused by our service, you're entitled to a free proxy replacement or a refund. If you didn’t receive a response from support, that’s not the level of service we aim to provide, and we will investigate this. Please provide the email address you used for your order so we can locate your account, check what happened, and offer you the appropriate compensation.

Regards, Youproxy

Rated 2 out of 5 stars

Doubtful quality

My experience with this proxy provider started off promising — the first month was smooth, everything worked as expected. However, things quickly took a turn for the worse. Their proxies started failing intermittently, which completely disrupted my workflow.

I repeatedly reached out to their support team, explaining in detail that my work depends on stable IPs. I emphasized over and over again that replacing the proxies was not an option for me. I work with a highly sensitive platform where any change in IP means re-authentication, which results in an immediate ban and a complete halt in operations. They acknowledged my concerns but kept offering replacements — as if I hadn’t made myself clear.

The final straw? One of the proxies stopped working for over a week. I contacted them again on a Wednesday asking for a realistic timeline to fix the issue. I was told it would be resolved within 48 hours. That was a lie. Not only did they fail to fix the problem, they silently replaced the proxy without my consent, completely ignoring everything I had explained.

This level of disregard for customers’ specific needs is unacceptable. If you require stable, long-term proxies and expect professional support, stay far away from this provider.

28 March 2025
Unprompted review
youproxy.io logo

Reply from youproxy.io

Hello!

We're really sorry to hear about your frustrating experience, and we deeply regret that our service didn’t meet your expectations. We understand how crucial it is to have stable proxies, especially for sensitive tasks where even minor disruptions can cause significant issues.

Usually our proxies work stable, but in case of technical problems we immediately do everything we can to solve these problems as quickly as possible. Unfortunately, in very rare cases, a server may experience a critical failure and cannot be restored. In such situations, an automatic replacement is issued, as it becomes technically impossible to recover the previous IP.

We sincerely apologize for this situation, and we'd like to do everything we can to make up for your negative experience. Please specify the email you used when placing your order and we will see what kind of compensation we can offer you.

Rated 1 out of 5 stars

Very arrogant support, low performance and technical issues

Proxies have a very low performance, as you can expect for cheap proxies, but the biggest problem is the support.
Their proxy server in Netherland IPv6 stopped to work for a few days. They did changes and when the server restarted to work, my proxies started to be detected as BOT, something that never happened before. I asked the support to replace the proxies and a guy named Robert, in a very arrogant way, said that it is my fault and my responsibility. How can be my fault?
Now I have 10 proxies that I paid for 3 months that do not work.

NOT RECOMMENDED.
It is cheap, but it is mix of rubbish with arrogance!
If you need proxies, look for providers that have a good performance and a professional support service.

20 February 2025
Unprompted review
youproxy.io logo

Reply from youproxy.io

Hello, thank you for your review.

We have studied your feedback and we are sorry to hear that you encountered problems using our service.
We will review your contact with the operator for irregularities and if there were any, we will take appropriate action.
The fact that you are marked as a bot on the site can depend on many reasons, and to understand the problems we need to familiarize ourselves with your order and find out what site you are working on.

Please provide your email address so we can discuss a solution to your problem with you.

Regards, Youproxy

Rated 2 out of 5 stars

High quality proxies & support (UPDATED)

High quality proxies & support. Support helped me step by step with my "non working" proxy and replaced it. Would definitely recommend.

UPDATE: Not so high quality anymore, they have a "maintenance" every month for hours, the proxy doesn't work at that time. Once I contacted support, they told me to wait until the maintenance is over. Not really a reliable service for people who need their proxies 24/7.

13 February 2025
Unprompted review
youproxy.io logo

Reply from youproxy.io

Hello!
We’re sorry to hear that the maintenance period affected your experience. We understand how important stable and uninterrupted proxy access is, especially for continuous tasks. We apologize for the inconvenience.

Usually our proxies perform reliably, but in rare cases, a server may begin to work unstably. When that happens, we do our best to resolve the issue as quickly as possible, and if the problem repeats, we simply stop working with servers that show a drop in quality in order to maintain the high standards of our service. We continuously work to minimize such situations, and if you’ve experienced any issues, we’re always ready to offer you fair compensation.

Please provide the email address you used for your order, and we will contact you to offer compensation for the inconvenience and discuss possible solutions to your issue.

Regards, Youproxy

Rated 1 out of 5 stars

The support person named Robert is very…

The support person named Robert is very mechanical and seems unwilling to provide support according to customer reviews.

17 November 2024
Unprompted review
youproxy.io logo

Reply from youproxy.io

Hello, thank you for your review.

We will definitely look into your correspondence with the support team, and if we do find poor quality advice on our part, we will take the necessary steps to resolve the issue. If your problem is still relevant and you need help in solving it, please ask us for details of your order and we will help you.

Regards, Youproxy

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