YouPay Reviews 

160
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers had a great experience with this company. Customers frequently praise the user-friendly interface, mentioning that setting up personal profiles, adding items from various shops, and managing wish lists is exceptionally simple and smooth. Consumers also appreciate the fast payouts, helpful design features, and efficient payment processing options available on the platform. Some reviewers were not happy with the customer service experience, noting extremely slow responses or ongoing difficulties getting assistance with support tickets. Other consumers also mentioned serious frustrations regarding pending transactions, system errors, and delayed payouts remaining under review for extended periods.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform simple to set up, easy to... See more

Payment

Customers consistently note positive experiences with payment, highlighting fast payouts, smooth... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the fast responses, great... See more

Response time

People report ambiguous experiences with response time, as some reviewers praise the quick and helpful... See more

Website

Users describe positive interactions with website, highlighting the simple setup, user-friendly interface,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Experience with YouPay has been excellent I created my account a couple of months ago. I have a variety of gifts , gift cards, etc listed on my account. I received my first gift (monetary value)... See more

Rated 5 out of 5 stars

I was having a lot of trouble with other wishlist platforms who were NOT being helpful with resolving my issues. I saw someone mention YouPay so I decided to give them a try. They were very accommodat... See more

Rated 5 out of 5 stars

I love using youpay! They truly care especially when the going is tough, they’ll be there for you no matter what. Got my first $$, hopefully I get more. Definitely recommend

Company replied

Rated 5 out of 5 stars

I love using YOUPAY!! The customer service is great, quick responses, and nice customer service. I am so happy I began using this site- I had trouble with other wishlists in the past,

Company replied


Company details

  1. Payment Service

Written by the company

Get what you want from over 1000 of the world's biggest brands. Safe, secure & private with instant gift card payouts. Privacy (and presents) for everyone! 🎁🥳️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(160)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

So far not so good

Edit:: it is the next day and still haven't been able to do anything or receive any emails. This is ridiculous. If this is what happens, I will no longer be using this service. My buyer is also highly irritated.

So far not so good. Gift card. Every time I click on send the email I don't get it. I have been trying since 4 am. I can't even message support because I can't log in. Not a great first experience at all.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

YouPay is THE way

YouPay is THE way! 🖤 I haven't had one bad experience with them. The support team is always quick to respond to any questions, the setup is seamless (even for beginners) & my all time favorite part is the SAFETY behind it all. The internet can be scary these days so the fact YouPay makes it safe to use for physical gifts /or gift cards, etc. Is a huge win for me. Also a big fan of the new GIF option to make your profile more personal & show off your personality. Not only do they take care of the users who utilize the platform they also cheer you on!! I see them on social media hyping creators up & if that doesn't show you the love they have for what they do, idk what will. If you have been looking for an alternative wish list platform, I will always recommend YouPay first. 🩷👑

22 March 2026
Unprompted review
YouPay logo

Reply from YouPay

Amazing review, thank you!

Rated 5 out of 5 stars

I’ve been using YouPay for the past…i

I’ve been using YouPay for the past year and my experience with the platform has been very pleasant. They’re very user-friendly and safe. Their customer service is always committed to resolving issues in a timely manner. If you’re looking for a platform who cares about their creators, YouPay is for you.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Great site

I’m happy with Youpay. Easy setup and offers instant payouts, which none of the comparable sites are doing. Support staff are responsive, professional, helpful, and kind.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Platform for criminals.

My experience with YouPay has been extremely concerning and I would strongly advise others to be cautious before trusting this platform with their financial details.

Two payments were taken from my credit card by YouPay despite the fact that I had never used their service, never created an account, and had no prior interaction with them whatsoever. The only contact I had with the company was receiving two emails confirming the transactions.

I responded immediately to inform them that these charges were fraudulent and that my card details had clearly been used without my knowledge or consent. Despite reporting this straight away, YouPay refused to take responsibility or take any meaningful action to resolve the issue.

This raises serious concerns about the security standards of their platform. A payment system should have robust safeguards to prevent unauthorised transactions and a responsive process to deal with fraud reports. In my case, neither appeared to exist.

From my experience, the platform seems worryingly vulnerable to scammers and identity thieves. When companies fail to investigate or act on clear reports of fraud, it creates an environment where criminals can operate with little fear of consequence.

Consumers deserve payment services that prioritise security and treat fraud reports seriously. Based on what happened to me, I would strongly advise people to think carefully before providing their card details to YouPay.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

YouPay was great until they decided to block my money for 48 hours without giving me a proper response this whole time.

The second 24h was a Monday and they didn't bother respond to my ticket.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy and reliable payment platform

I’ve had a great experience using YouPay. The platform is easy to use, payments are smooth, and everything feels secure and reliable. Customer support has also been helpful whenever I needed assistance. Definitely recommend for anyone looking for a simple and trustworthy payment solution.

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Simple, clear, useful.

Youpay has been a completely invaluable platform for me! It's hassle free on both the receiver and giver's ends, compatible with so many other platforms, STRAIGHTFORWARD as well as transparent, it's one of the rare instances of a service that can stand entirely on the quality and ease it provides as opposed to branding or marketing. I have, and will continue to recommend it!

Support tickets were responded to immediately and cordially. Seriously, wonderful service.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend YouPay

I was having a lot of trouble with other wishlist platforms who were NOT being helpful with resolving my issues. I saw someone mention YouPay so I decided to give them a try. They were very accommodating and helpful to both me, the creator, and was easy for fans to use. I was able to hit my goal on a crowd funded item within a day and had my money transferred in the same day. It's a great platform for all types of content creators!

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Im very annoyed

I had someone gift me a few gifts that ended up instantly going "under review", whatever understandable for my first gifts. I got an email saying that i or the gift sender would get an email shortly saying they needed more info. Neither of us could figure out who was getting the email because it took a while to come even though it sounded like an automatic email. After a day they had the gifts clear. Great! A few days later this same sender, who already verified information ect sent more. Keep in mind this person has sent way more over throne without a single issue. Same thing, instant under review, same vague emails. This time its been silence lol. The sender had to verify more information but its now been 5 days of radio silence and I obviously don't want to fill up their ticket system. Customer service has been awful so far. I have 600$ "under review" and the whole time they advertise instant withdraws. Which mind you isnt even in my country anyways. You would think after 5 days I would at least have a response LOL..... I dont know if I will continue using this because throne is simply better. If it was more clear as to what is going on i wouldnt care!!!!!!

update: they replied since but I guess its just a waiting game now.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

It’s a lovely app

It’s a lovely app! Payments are fast and support seems responsive and caring!

20 February 2026
Unprompted review
YouPay logo

Reply from YouPay

Great to hear! Thank you!

Rated 5 out of 5 stars

My Experience with YouPay has been…

My Experience with YouPay has been excellent
I created my account a couple of months ago. I have a variety of gifts , gift cards, etc listed on my account. I received my first gift (monetary value) and I didn’t have any issues with withdrawing to my US bank account. So far I think it’s great, there’s so many features, it’s super creative, and I’m gonna continue using too . Thanks Nina Dolci

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Youpay is absolutely amazing

Youpay is absolutely amazing. From user friendly for both creator and fan to amazing support staff. Living in a country with limited international gifting platform options Youpay has created a site that helps every creator.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. It's easy to use, good design and they provide great customer support for any questions.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

YouPay is my favorite service to use…

YouPay is my favorite service to use for my wishlist. It’s been easy for people to send me gifts and the cashouts have been super fast. I definitely recommend this platform over any others.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

For my first experience

For my first experience, I am really very satisfied with the speed of their services! I can't wait to continue being part of the adventure.

19 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look