My daughter loves entering the Writing Competitions, especially poetry. This time, we received the wrong books and I emailed them. I got contacted by Aaliyah who looked into the matter and was very he... See more
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Review summary
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Reviews shaping this summary
It has been a great opportunity for my daughter to have her beautiful work published in a book as she loves to write! This has really given her a boost of confidence. The bookarrived earlier tha... See more
I contacted Young Writers and found Aaliyah to be really helpful and willing to assist me with my issue with flexibility and understanding. Thank you for making this so easy.
Exceptional customer service by Gemma. Kept me informed throughout my queries, with the expected response and courtesy. Thank you Gemma, for seeing to the correction of my son’s name in the book and s... See more
Company details
Written by the company
Young Writers have promoted poetry and creative writing within schools and poetry competitions since 1991. Our aim is to promote poetry and creative writing, for children and young adults to enjoy both reading and writing. We run annual competitions, produce poetry and creative writing collections as well as provide free, engaging resources for teachers and young writers.
Contact info
Remus House, Coltsfoot Drive, PE2 9BF, Peterborough, United Kingdom
- 01733 890099
- info@youngwriters.co.uk
- youngwriters.co.uk
4.9
Excellent
932 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 48 hours
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Aaliyah was super helpful
Aaliyah was super helpful. Thank you for a great customer service experience.
4 August 2026
Unprompted review
Unfortunately I received my daughter’s…
Unfortunately I received my daughter’s book damaged with creases and made contact. Aaliyah promptly replaced the order and received in perfect condition! Very much appreciated ☺️
3 August 2026
Unprompted review
🚨 This is essentially a scam targetting…
This is essentially a scam targetting children and parents. The competition isn't really a competition and just a way for the parent company Bonacia Ltd to get parents to buy a book that is essentially buying a slot in the printed book without realising. Have spoken to other parents.
Read this article too on Google. Search for:
Speaking Out as a Victim of the ‘Young Writers’ Vanity Publishing Scam
1 June 2026
Unprompted review
Reply from Young Writers
Hi Muhammed,
Thank you for taking the time to share your concerns. We take feedback seriously and would like to take this opportunity clarify a few points about how our competitions and publications run.
First and foremost, there is absolutely no obligation to purchase a book for a child to have their work published. In fact, only around 30–35% of families choose to order a copy. To ensure that every published student has the opportunity to see their work in print regardless of whether a purchase is made, we provide at least one complimentary copy to the participating school.
We would also like to clarify that publication is not the same as winning a competition. We do not describe published students as “winners” in our communications unless they have been selected as an actual prize winner. Prize winners are chosen through a separate independent judging process from a shortlist of published entries and may receive awards such as iPads, vouchers, and other prizes. No purchase is ever required to be considered for or to win a prize, just permission to publish.
Our aim is to provide young people with a platform to showcase their creativity and to encourage a love of writing. We deliberately publish a higher proportion of entries than many traditional competitions because our mission is to be inclusive and give as many children as possible the opportunity to experience the pride of seeing their work in print. Entries are assessed against age-appropriate criteria such as creativity, imagination, originality, use of language, and interpretation of the theme.
We understand that some people may disagree with our model, but we reject the suggestion that it is a scam. We are transparent about the publication process, there is no requirement to purchase, copyright remains with the young author, and participation in prize judging is never dependent on a purchase.
We appreciate the opportunity to clarify these points and remain committed to inspiring young writers and celebrating their achievements.
Should you wish to discuss this further please do not hesitate to reach out on 01733 890 066 and I will be more than happy to answer any questions.
Have a lovely day.
Best Wishes,
Emma
Aaliyah was extremely helpful and very…
Aaliyah was extremely helpful and very professional. Loved my experience with her :)
28 July 2026
Unprompted review
Had to email for a couple of queries
Had to email for a couple of queries - had great customer service from Aaliyah - was really helpful and replied in a prompt time. Did not feel like I was a burden - great customer service! Problem solved too
28 July 2026
Unprompted review
Amazing customer service…
Spoke to Gemma and Lily and all I can say is "Amazing". So friendly and understanding. Honestly, if you're unsure of something, speak to them. They're amazing. Thank you again!
27 July 2026
Unprompted review
Quick response to my email query
Quick response to my email query. Very helpful and friendly.!
22 July 2026
Unprompted review
My daughter was so excited about having…
My daughter was so excited about having her poem published, and when I thought we had missed the deadline, I was really worried. Aaliyah was incredibly kind, understanding, and quick to help resolve the issue. Her communication was excellent, and she made the whole process stress-free. Thank you so much, Aaliyah, for your outstanding customer service. My daughter is absolutely delighted!
22 July 2026
Unprompted review
Great communication
Great communication, friendly and wonderful experience for my daughter and her poem
16 July 2026
Unprompted review
I enquired about an order and within a…
I enquired about an order and within a few hours I received a response with my tracking number. Service was very friendly and professional, thanks Lily!
16 July 2026
Unprompted review
Great communication
Great communication - quick and helpful responses to queries
15 July 2026
Unprompted review
One of the write-ups of my daughter got…
One of the write-ups of my daughter got selected for publication.I ordered copies of the publication and I found the whole process has been very smooth and simple, including my request of changing the delivery address post order. Thank you Gemma and Team.
15 July 2026
Unprompted review
I asked Aaliyah for help about an issue…
I asked Aaliyah for help about an issue that had occurred and she kindly dealt with the utmost care and attention and understanding, which was super helpful and beautiful. Thank you.
14 July 2026
Unprompted review
Support with Parental Communication
I needed support with parental communication because I had some parents who were finding it difficult to navigate the young writer's website to give permission for their child to have their poem published. Lily was prompt in responding to me and supported me entirely through the process. Thank you!
9 July 2026
Unprompted review
Absolutely brilliant communication and…
Absolutely brilliant communication and quick reply altogether polite and respectful and made sure I new i could get a copy of the book at any time thanks again to Aaliyah and Emma at customer service kind regards Dee and Rubiann x
7 July 2026
Unprompted review
Excellent customer service
I had an issue with a delivery and reached out to Young Writers to sort it out. They responded really quickly and were friendly and professional throughout. You could tell they were genuinely focused on resolving the problem rather than just giving a standard reply. Issue sorted with no fuss, great experience overall!
8 July 2026
Unprompted review
Excellent service
Excellent service, extremely helpful and super friendly. Really great competition for kids.
9 July 2026
Unprompted review
Great company.
Children in our school always love the competitions and seeing their creations published in a book.
Great customer support too.
9 July 2026
Unprompted review
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