Excellent App. Many different solutions .The only part i had not understood is the fact that various stable coins are not available anymore and also various coins are no longer interchangeable but t... See more
Company replied
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See what reviewers are saying
A great experience so far: a very friendly app with on top real customer support. It is the first time ever that in less than 24hours from my request I receive back live support via an expert consulta... See more
Company replied
I tried to pay for the tax report service, but after making an instant bank transfer, €1 was deducted without notice. A second €2 transfer never even showed up due to not communicated fees. Custo... See more
Company replied
Young Platform is the best exchange! The app works great, they have an implemented a lot of features, there is assistance in case of need, they also process the tax report for the tax return. My best... See more
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Company details
Written by the company
La missione di Young Platform è rendere le criptovalute accessibili a chiunque. Young Platform è l'exchange di criptovalute semplice e intuitivo rivolto a principianti, dove si può iniziare a comprare le prime criptovalute e fare i primi passi. Young Platform Pro è l'exchange di criptovalute dedicato a trader con esperienza, che include funzioni e tipi di ordini più avanzati e un numero più alto di coppie di criptovalute. Young Platform Step è l'applicazione mobile "play-to-earn" con cui si può accumulare il nostro utility token YNG giocando e camminando. Young Platform Academy è il sito educativo di materiali gratuiti che aiuta a scoprire ed esplorare la storia, i concetti chiave e principi delle criptovalute.
Contact info
Torino, Italy
- support@youngplatform.com
- youngplatform.com
You should know
4.4
Excellent
923 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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No comment ….
10 June 2024
Reply from Young Platform S.p.a.
Ciao Giulio,
sapresti gentilmente fornirci maggiori informazioni riguardo la tua esperienza su Young Platform? Così da poterti supportare e risolvere, eventualmente, ogni domanda o problematica che sai riscontrando.
Ti suggeriamo quindi di aprire un ticket al customer success così da poterti assistere al meglio: support@youngplatform.com
Reply from Young Platform S.p.a.
Ciao Younger,
grazie per il feedback conciso ma significativo!
Reply from Young Platform S.p.a.
Hello Younger,
We're thrilled that our service has met your expectations. We'll continue working diligently to ensure that every experience you have with us exceeds expectations. Thank you again for choosing to rely on us!
I try for First time the world crypto…
I try for First time the world crypto with young platform and i Say that Is a beautiful and correct platform
13 February 2024
Reply from Young Platform S.p.a.
Hello Younger,
thanks for your review! We're glad you're enjoying your experience with Young Platform!
We designed the exchange to be as simple and intuitive as possible so that it’s accessible to everyone. Enjoy your exploration of the crypto world with Young Platform!
Fees are very high
Fees are extremely high, other exchanges are way cheaper, withdrawal fees for BTC are extortionate and hidden, you have no way of checking and adjust the blockchain fee and at the end between buying and withdrawing they charged over 5% of the amount.
21 November 2023
Unprompted review
Reply from Young Platform S.p.a.
Hi Younger,
we appreciate your feedback regarding our fee structure. We want to inform you that we are actively working on a new fee model, aiming to make Young Platform significantly more competitive than our competitors. Stay tuned for upcoming updates that we believe will greatly enhance your experience with us.
Stay tuned!
the staff is very helpful
initially i had a bad experience but then it was resolved and everyone was very helpful and helped alot in every matter
29 September 2023
Unprompted review
Reply from Young Platform S.p.a.
Hello Younger,
We're sorry to hear about the difficulties you're experiencing. To ensure the security and compliance of operations on our platform, there are various checks and limits in place. These can occasionally cause interruptions like the one you've encountered.
We kindly ask you to contact our customer support directly at https://support.youngplatform.com. They will be able to assist you further and resolve any issues you may be facing.
Thank you for your understanding and patience.
Good crypto startup with a trade…
Good crypto startup with a trade platform and a learning app. Used since 2022 and there are no downside only high commission when trade assets.
18 July 2023
Reply from Young Platform S.p.a.
Dear customer,
Thank you for your positive feedback on our service! We're thrilled to hear that you've enjoyed using our trade platform and learning app since 2022.
We appreciate your input regarding the commission rates. Rest assured, we are actively working on optimizing our pricing while providing a seamless experience.
We value your support and trust in us. If you have any further suggestions, feel free to reach out. We look forward to continuing to serve you.
I am not receiving sms vith security…
I am not receiving sms vith security code so i cannot withdraw my funds for months nor, nor can i change 2fa to authentificator app and support just keep saying it's not their fault and that this is an isolated problem and that they dont have other reports about this, even tho non of my friends receive the sms and they all reported this problem and got the same response from support team. i guess i was scamed
3 April 2023
Unprompted review
Reply from Young Platform S.p.a.
Hi Jani, we apologise for any issue you are having while using our services. As reported in response to your support tickets with us, the verification SMS texts are being correctly delivered to the telephone number you provided. We kindly ask you to respond to the last email you have been sent from support@youngplatform.com and follow the procedure we have indicated. Thank you for your patience.
Congratulations excellent platform
27 February 2023
Reply from Young Platform S.p.a.
Hi, thanks for your review! We're glad you're enjoying your experience with Young Platform :) Enjoy your exploration of the crypto world!
you are the best!!
28 February 2023
Reply from Young Platform S.p.a.
Hi, thank you for your review! We're glad you're enjoying your experience with Young Platform :)
I ve got some problem to understand how…
I ve got some problem to understand how can have voucher for dominio in web 3 fron 21/02 but at the moment I dont contact you before so my valutation its medium but I can change
18 February 2023
Reply from Young Platform S.p.a.
Ciao Marco, ci dispiace per la confusione. Nei prossimi giorni uscirà una comunicazione riguardo a questa iniziativa, seguici sui social per sapere tutte le novità! Grazie.
Reply from Young Platform S.p.a.
Ciao, grazie mille per la recensione! Siamo felici che la tua esperienza con Young Platform sia ottimale :) Lo abbiamo creato proprio come un exchange semplice e intuitivo da usare, adatto e accessibile a chiunque. Buon proseguimento nel mondo crypto con Young Platform!
Its the best italian Exchange for sure
Its the best italian Exchange for sure. Very simple to the new entry in the crypto world. Low fees. And the most important thing, they are young and from Turin!!!
6 January 2023
Reply from Young Platform S.p.a.
Hi, thanks for your review! We're glad you're enjoying your experience with Young Platform :) We designed the exchange to be as simple and intuitive as possible so that it’s accessible to everyone. Enjoy your exploration of the crypto world with Young Platform!
Love it
Great Customer experience, super App (love the way it works, the blog and all the features. A personal plus is that it is proudly MADE in Italy!
19 December 2022
Reply from Young Platform S.p.a.
Hello Alessio, thanks for your review! We're glad you're enjoying your experience with our exchange :) Enjoy your exploration of the crypto world with Young Platform!
i really like using young platform and…
i really like using young platform and i won t change it. However i realize that is not the most competitive platform around and fees are a bit high.
9 November 2022
Reply from Young Platform S.p.a.
Hello, thank you for your review. To obtain lower fees you can either join the Clubs on Young Platform, or use the Pro exchange, accessible via web with the same credentials. The fees applied are in line with our competitors and can be viewed on https://exchange.youngplatform.com/fees as well as in all transaction previews. Don't hesitate to get in touch for any questions or doubts.
Not reliable
Not reliable. I have a ticket open for for an issue for more then 2 weeks and is still not sorted
25 June 2022
Reply from Young Platform S.p.a.
Hi, we are sorry that you are having problems with our services. Kindly contact us privately so that we can assess your situation together. Our Support team is available at support@youngplatform.com.
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