You Know Who's Reviews 

3,647
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 359 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of products and the fantastic value for money, often finding items at a fraction of their original price. Many people appreciate the efficient delivery service, with orders typically arriving promptly and in good condition, making the overall purchasing process easy. However, some customers noted occasional issues with their orders, such as items being missing. A few people experienced longer delivery times, with some expressing dissatisfaction with the chosen courier. Reviewers also mentioned inconsistencies with product sizing and specific quality concerns for certain items.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the good quality items and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick delivery... See more

Quality

People report positive experiences with quality, often praising the good quality items and clothing at great... See more

Order

Users describe ambiguous interactions with order, with many customers expressing dissatisfaction due to... See more

Price

Customers generally express satisfaction with the pricing, often finding quality items and well-known brands... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer w... See more

Company replied

Rated 4 out of 5 stars

Happy with first order , however can’t review second order as have not received yet . The reason for delay is warehouse move , but after my order which I was informed would be delayed , I was sent... See more

Company replied

Rated 4 out of 5 stars

Excellent prices.Delivery took a long time. Some items returned, refund given very quickly. Will buy from here again but could I suggest that the composition of the garments are given. I cannot wear... See more

Company replied

Rated 4 out of 5 stars

I'm on my 4th order, on my 1st order I had something wrong, this was dealt with very quickly, I received a return label, sent the item back & was refunded swiftly. I will continue to use this company... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

About You Know Who's

Written by the company

High street brands for less.

You Know Who`s offers branded products, such as clothes and homeware, for discounted prices. Clothes ranges from ladieswear, menswear, kids clothes, school wear and so on.

Products are available both online and in a physical You Know Who`s shops across United Kingdom.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(3,647)

305 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shopping experience

Ordered winter boots online for my granddaughter. Very good quality and arrived quickly. Great place to shop when they have what you are looking for. Have purchased several items from them and have not been disappointed. Definitely recommend them.

7 September 2025
Unprompted review
Rated 4 out of 5 stars

Microfibre duvet and other items

I have recently bought a microfibre duvet which is fantastic and two bouncy pillows, also fantastic and really good quality.
The girls ex M&S grey tights seemed to lose their elastic straight away but I’m hoping the size down will be ok.
The craft foam sheets look great.
The navy cardigan (Papaya) is a lovely colour but very small fit and poor quality so I would not recommend.

13 September 2025
Unprompted review
Rated 3 out of 5 stars

Garments labelled wrong size ?

I have now ordered twice from them. First order was shorts which I kept, both were the same size even though they were labelled two different sizes. 2nd order jeans which had wrong size label in. I believe they are selling seconds or rejects. You can't return sale items. They must know clothes have wrong size labels in them. You need to be careful.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

How things fit !!

I brought wide leg jeans in dark grey ,the fit is really good ,true to size and a good length, also brought a black cardigan it fits nicely except for the cuffs ,they are tight and there's no give in the cuffs

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Polo shirts

The quality of the polo shirts I have purchased are of excellent quality, I had a problem with the sizes sent, but the team sorting out my problems were so good, they replied very quickly and rectified the problem with efficiency and also very quickly, very impressed with there customer service, will definitely use them again and recommend to others

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Received only 1/2 my order

my first order but only 1 of the 2 items was sent. I would not have paid £5 postage if I had know there would be only 1 item received. Very disappointed.

8 September 2025
Unprompted review

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