It was a very frustrating process just to create an account! I put DETAILED notes for my online medical visit. I paid $45 for the visit. I than received a response for a condition I did NOT have & ba... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
YouCaring made our fund raiser possible. When our friend and teacher, the "gentle giant" of the flute world became seriously ill, we wanted to give back in a meaningful way. YouCaring was EZ... See more
YouCaring did not explain you had to reach a limit so the fund was available through searching so MANY friends and acquaintances did not believe my fund raiser was real. I am a middle age women who wa... See more
Company replied
It could be a lot better. Website is designed in such a way that it is not compatible with most browsers. Donors frequently complained to me about website loading issues and inability to create accoun... See more
Company details
Information provided by various external sources
YouCaring is a free online fundraising platform that pioneered Compassionate Crowdfunding™—empowering people worldwide to rally support for personal and charitable causes without the fundraising fees associated with other sites. To date, the YouCaring community is 8 million strong and has raised more than $900 million for humanitarian causes.
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We use it often..
We use it often... just wish they would do a better rates for non profits
its pretty great
Easy to use platform
Easy to use platform. Really easy to build a page, add photos, link to social media, and start collecting donations. The only thing I wished it had was a way to send multiple thank-yous at the same time. As in, create one thank you, then check the boxes of all the donors & hit send. Instead you have to thank each donor one by one. We got so many donations the first week that I had to export the email addresses into a separate document, copy them, and then insert parentheses to create several hundred blind copies to avoid copy and pasting the text of the thank you into the little pop-up window 200 times. That was how successful the fundraiser was! Obviously we were happy to have the problem of needing to send mass thank yous!
Awesome for our rescue to raise much …
Awesome for our rescue to raise much needed funds.. I love it..
This app may have just saved my sisters …
This app may have just saved my sisters life. Easy to use and great to track donations, comments, and progress. It's enabled us to get the best care for her without having to worry about money. I can't thank you enough guys.
better then GoFundMe
I raised a lot of money for a dear friend's family in a time of great need. I would recommend this site for not only its ease, but it takes less of the money you raise.
Best fundraising venue
My overall experience has been wonderful with youcaring. I recommend it to anyone.
Really easy to work with
Really easy to work with, and love the lack of commission
We used YouCaring for a medical …
We used YouCaring for a medical fundraiser for a family member with cancer. The fundraiser was easy to set up and manage and it gave friends and family a great way to help out.
To much complication to actualy …
To much complication to actualy withdraw the money. After i find someoelbe from the u.s who could you guys dont allow it so in the end had to refund. I am never using or recommending your service to anyone.

Reply from YouCaring
Efficient and spectacular service
Efficient and spectacular service. Funds transferred without a issue. The best part is they don’t take any percentage from you, they give you the option to donate if you wish!
Quick and easy set up
Quick and easy set up, money transferred quickly, and extremely intuitive user interface. A company that doesn't charge a percentage of the money you raise is rare! It really helps a lot when you're not giving away 10 percent off the money you're trying to raise!
Youcaring makes it too hard to change …
Youcaring makes it too hard to change paypal or add it.
Started a fundraiser and it's not fun
Started a fundraiser and after someone else had begun theirs, I cancelled.
Even though my friend's banking information wasn't set up yet, they withdrew my money.
Now there is no customer service number and my money is in limbo.

Reply from YouCaring
YOU CARING - ONLINE FUNDRAISING SITE
I am so frustrated that when I asked about my fundraiser months ago that the agent did NOT tell me it wasn't activated, she said everything looked good and now I have to call a bunch of people to see if they actually got the refund you say they did. This is so embarrassing and now I can't ask the same people to re-donate, so I raised NOTHING. So basically I did the work and raised absolutely NOTHING for my very ill suffering father, so NO I am NOT happy & would NEVER suggest this site to anyone.
Yes am a disabled person
Yes am a disabled person. Just need s help getting a car for my doctor s appointment s
Experienced serious bugs
Experienced serious bugs with the system - not being able to reliably link our banking info through WePay, unable to add event pictures (did wait for refresh that never happened), custom event link malfunctioning half the time & not refreshing.
Biggest issue - No one is there to answer questions or support you! I've been desperately trying to reach out to them via email, social media, and their website (their chat live help is down) for a week to no avail.
I have to reprint and revise hundreds of parent fliers because of this. How can you trust them with your fundraisers or money?
Update - Not fixed. I made a whole new fundraiser and reprinted everything for our students/families at my own expense to resolve the issues. Don't think it's quite a "mission accomplished" on this one folks. Glossing over system issues won't improve the site or service experience.

Reply from YouCaring
Fundraiser just disappeared (fixed)
I set up a fundraiser, then the next day went to set up sharing to Facebook and the entire thing had just disappeared from the Youcaring site. Now it's there again, and "my account" works again when I click on it. Hopefully just a temporary glitch.

Reply from YouCaring
Several issues along the way
Several issues along the way, of which none have been responded to by the Youcaring staff.
1. there is a option to donate to Youcaring.com, which seems pretty forced, as the option not to, is fairly well hidden, and that scares away people.
2. money has been disappearing twice on my account, with absolutely no idea why, and no response from the Youcaring staff, despite several attempts at contacting them
3. getting the money paid out, seems nigh impossible, and once again, no response from the staff one this one either.
So yeah, works fine and such, right until money gets into the picture.. And still waiting to figure, how to withdraw the money for my dying mother. Maybe they´ll even respond before it´s too late... otherwise i guess they just turned it into a funeral fond instead.
Thank you Youcaring.com!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







