Headline: Jio AirFiber Relocation Fraud – Cheated Out of ₹6,340 by False Customer Care Promises!: Avoid Reliance Jio AirFiber at all costs! They are intentionally cheating customers during home reloca... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Frequent downtime, worst customer service, no app for iPhone users. Many a times their customer service number also doesn't work. It took them 6 days to fix the internet and within 3 days it's down ag... See more
Terrible service in Erandvana Pune. Calls made to all senior technicians, customer care and repair engineers. All they do is pass the buck. Imagine a company supported by Vodafone is giving such a ter... See more
Pathetic network and 24*7 outages, speed is slower than 2g network. Customer care dept doesnt give a damn about what is wrong and needs to be fixed. The company should shut down
Company details
Information provided by various external sources
Get high speed internet connection from YOU Broadband upto 100 Mbps. Book a plan online to avail great discount offers. India's first ISO accredited broadband service provider.
Contact info
Makwana Road 54, 400059, Mumbai, India
- youbroadband.in
1.4
Bad
49 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst Internet Service Provider
I have been looted for more than 1.5 months by saying you will get 100 MBPS because i purchased 100 MBPS plan max speed i ever got was 5-10 MBPS. But from last 4 months I was getting 1-2 MBPS.
I have launched more than 20 complaints on the mobile app, all the complaints were marked as resolved even without talking or any confirmation.
I had even emailed them in detail about the issue, they called and said issue will be resolved by Monday but they don't bother to resolve issue because I have recharged for 6 months in advance.
I am stuck with this pathetic ISP Youbroadband.
20 September 2022
Unprompted review
Most pathetic broadband service...it's…
Most pathetic broadband service...it's been 4 days that I have been chasing them .called them 4-5 times , but they lack basic courtesy of even calling back...and there has been no action at all...
4 May 2021
Unprompted review
Most pathetic and worst service ever
Most pathetic and worst service ever. No one takes complaint even. If we register complaint then they closed it without doing anything by themselves. Don't take this service. Highly unrecommended..
30 December 2020
Unprompted review
Internet Stability
Your Biggest achievement could be running the internet for 1 whole week with very little downtime.
20 August 2020
Unprompted review
Third class service i've ever used.
Third class service i've ever used.
#surat
19 September 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.