Yoto Reviews 41,551

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 18,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product as a kid-friendly and engaging device that offers a wide selection of cards and content for the entire family, often describing it as one of the best purchases made. People appreciate the screen-free entertainment, the ease of use for children, and the variety of stories, music, and podcasts available, with many noting its positive impact on daily routines and travel. Reviewers also consistently highlight the exceptional customer service, mentioning that the team is super fast, friendly, and helpful in resolving any issues. However, some customers also noted issues with delivery, experiencing delays, lack of tracking information, or products not arriving as expected. A few other people felt that the app could be improved, citing difficulties with updating settings and a confusing credit system, while some were concerned about the product's constant Wi-Fi connection.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing that their children are... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising quick delivery, fast... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use for both parents and... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and receiving... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent, amazing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Compared to similar products, it feels like the most kid-friendly one! The little one enjoys the display and being able to easily switch between songs/chapters. As a parent I like the app a lot, al... See more

Company replied

Rated 4 out of 5 stars

I enjoy the ability for my child to be able to use the player on their own for stories and for the radio. I also like that myself and my partner can share a family account so if we don't have the phys... See more

Company replied

Rated 5 out of 5 stars

We've only had the player a week but are obsessed. It's nice to not have to handover a phone for audio entertainment but he can manage the device himself and it's not always on headphones. He's also l... See more

Rated 5 out of 5 stars

Such a great invention (or re-invention of the beloved cassette player!). We have both regular and mini versions of Yoto players and both are very much loved and are in daily use! Also - a special sh... See more


Company details

  1. Electronics Company
  2. Electronics Manufacturer
  3. Toy Manufacturer

About Yoto

Written by the company

Yoto is an interactive audio platform for kids. We make carefully connected audio players that kids control without using a screen. And we have a catalogue of audio that inspires creative play and learning.

Yoto est une plateforme audio interactive pourles enfants. Nous fabriquons des lecteurs audios, intelligemment connectés, que les enfants contrôlent sans utiliser d’écran. Notre audiothèque est là pour inspirer le jeu créatif et l’apprentissage. Yoto Player Yoto Mini Reviewed.com independently rated Yoto Player the 'Best Overall' kids' audio player of 2022. They also picked Yoto Mini as the winner of 'Best Value' kids' audio player. Read Reviewed.com's recommendations here: Visit Reviewed.com

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

42K reviews

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Asks customers to review

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Rated 5 out of 5 stars

We love our yoto player

We love our yoto player! My son will listen to an entire book in a day or two, carrying the yoto around and listening as he plays or in the car. With this order, the company has gotten faster at sending products so we can enjoy them sooner.

18 May 2026
Rated 5 out of 5 stars

I reached out with questions concerning our Yoto player not playing cards…

I reached out with questions concerning our kids’ Yoto player not being able to play cards despite attempts to troubleshoot on my own.
The customer service team responded quickly, and it was discovered that our Yoto player has an unrepairable malfunction and offered to send us a new one for free!
That was an unexpected delight and we are very grateful!
Thank you!

12 May 2026
Rated 1 out of 5 stars

I ordered three cards and only one…

I ordered three cards and only one arrived

20 May 2026
Yoto logo

Reply from Yoto

Bonjour Naomi,

Merci d’avoir pris le temps de nous laisser un avis.

Nous sommes désolés d’apprendre que certains articles étaient manquants. Nous avons déjà organisé un remplacement pour vous, et vous devriez avoir reçu un e-mail avec tous les détails. Si quelque chose n’est pas encore résolu ou si vous avez besoin d’une aide supplémentaire, n’hésitez pas à nous le faire savoir et nous serons ravis de vous aider.

En attendant, les versions numériques de toutes les cartes que vous avez commandées devraient être disponibles dans votre bibliothèque Yoto.

Nous espérons que cela permettra de remettre les choses sur les rails pour vous, et nous vous remercions pour votre patience pendant que nous faisions le nécessaire pour résoudre la situation.

Cordialement,
L’équipe Yoto

Rated 5 out of 5 stars

We love yoto so much

We love yoto so much, we have 2 in our home loved by 3 children. We love the independent creators and all the wonderful cards! Thank you!

20 May 2026
Rated 5 out of 5 stars

My little ones are obsessed!

My little ones are obsessed!! Our Yoto player arrived so quickly. Since we received it my 3 year old has listened to songs, stories and lullabies on repeat each day. We absolutely love it and can’t wait to order for cards to listen too.

20 May 2026
Rated 5 out of 5 stars

Great quality

Great quality, always updating and having new free and paid content.
Buying is easy, delivery is fast enough. I really like this company 🫶🏼

3 December 2025

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