Jaynes Blinds Reviews 

In order to write a review I have to give stars, one is the least but none would be more appropriate. Firstly the quality of the components for the roller blinds is good, the initial assessment and ordering was fine. Here ends the positive.

The quality of the manufacture and fitting is very poor. Neither of the two roller blinds that I ordered are fitted into the hem bar properly at the base so the bottom of the blind is wrinkled with no opportunity to straighten them out without professional kit, or take them back to the place of manufacture and redo them both. The hem bar is cracked on the window side of both blinds. They look to have been made by an amateur with little or no understanding, or knowledge of how to use the equipment to make them.

Shane has been a disappointment after his initial 2 visits to measure and discuss options, both of which went well, and a sample of fabric was ordered for me and delivered by him. After fitting there were several problems – at the point of fitting I told Shane is wasn’t happy with the wrinkles at lower end of both blinds, I was told they would even out. Not understanding the manufacture process at this time I accepted this explanation. I paid for the blinds whilst he was here with me after fitting.

When I came to raise the blind in the spare bedroom I realised it wouldn’t go up more than half way, something was stopping it. I rang Shane to let him know and he said he would order new brackets so that the blind could be fitted further from the wall.

After two weeks of hearing nothing I contacted him again. He said the brackets had arrived the day before and he would come out on Thursday 9th November 2023 between 10 and 12 to fit them. After 12 on that day I rang him, he had no recollection of my appointment with him and did not know what my call was about. I told him about the brackets and he said he’d come out and fit them on Saturday11th November 2023 between 10 and 12.

Again he did not come and did not let me know he would not be there. Mystified by this unprofessional practice I wasn’t sure what to do. I left it a couple of days before I rang him again. He said he’d had problems at his property because of the weather; I sympathised with him and said I hoped he was ok and thought this would possibly explain why he hadn’t had time to contact me.

He made another appointment for the following Tuesday 21st November 2023 between 10 and 12, I asked him to make sure he kept this appointment this time, as I needed the room for visitors, he assured me that he would. The day before the visit I messaged him to remind him of our arrangement – no reply.

On the Tuesday of the appointment I waited until 1145 to ring him to make sure in the remaining 15 minutes of his appointment timing he would be with me. No reply, his mobile phone did not take messages. I rang his home number and left a message twice – no reply and nothing since.

Because of my needs for visitors I arranged for a reliable, professional and trustworthy person to sort out this mess. It was obvious from their assessment of the problem that the brackets had not been fitted adequately into the ceiling, and had been fitted too high to accommodate the bulk of the blind as it rolls up. It now does but it has cost me another workers fee to sort it out. I still have to find a way to try and sort out the wrinkling at the bottom of the blinds, it looks awful.

I have to say that despite all this I have been patient, tolerant, polite and have tried to be understanding of Shane. After the last no show and before I hired someone else to help me, I left a message on his home phone to I said I was unhappy with the work and the service and needed him to contact me to sort it out. He has not done this.

I do not recommend Yorkshire Blinds, I certainly do not recommend Shane and hope that from my experience and consequent review here of this dreadful, unprofessional service nobody else has to go through what I have had to endure.

The only conclusion of this that I can come to is that Shane knew his own workmanship for fitting, and the manufacture of the blinds before they were fitted was faulty and did not want to come out and fix it as it would have meant him losing money. It may well have lost him customers too. Stay away.

Prompt and efficient service. Beautiful blinds that were fitted quickly. Less than 10 days from quote to installation. Would recommend.

Excellent choice of fabric, Shane was very helpful helping us select the correct blind, and the fitter did a great job too

Had all my house done from Yorkshire blinds staff was amazing from start to finish fitting was perfect and very quick definitely would recommend you won’t have any problems will definitely be using them in the future

Love the new blinds Shane has just fitted for me, they look great. Great price and very friendly

My original sample didn't arrive. Another was sent out and it was the wrong one!
Meanwhile, Emerald Blinds and Curtains got the whole thing right, their sample arrived in a couple of days and they got the order.

First time I have used this company but I will be back and I will pass the name on They have been Fantastic 🤩 very helpful, and go above and beyond to help you. Thank you Yorkshire Blinds very much. From Denise Smith

The company website was very easy to nevigate and it easy to put in the order. I ordered some of the Day and Night blind free samples.They delivered them very quickly.

Very happy with our blinds. Great quality! Thanks for your professional service. Highly recommended.

Always friendly done two of my houses and all perfect and fitted each time. Very polite and friendly and highly recommended!

Shane at yorkshire blinds did an amazing job to get the blinds quoted & up over Easter in our new property,polite clean,punctual fully recommend.

I had a full house of blinds fitted yesterday and i love them! The window blind fitter Shane was amazing to my son who has ASD, it turned out one of his grandchildren also has ASD. Thank you for being so lovely and for the fast and efficient service you provided.

Wish I could give zero stars. Unfortunately after 2 visits and the blinds for the whole house being faulty or damage. Shane didn't return the third time as promised and I had to do a charge back with my credit card company. I now have a house full of defective blinds.

Very pleased with replacement slats received.
However requested samples for more sets of slats and were not sent but did receive email asking if I liked samples?
Messaged and requested again and reply said would send in box with above order. Samples not in box.
Have ordered elsewhere now. Apart from this satisfied with my experience with Yorkshire blinds.

Blinds installed at our holiday cottage. Came out to quote at short notice, accommodated the fitting for when decorators finished and everything left clean and tidy after the installation. The blinds look great too. Very professional and would highly recommend and definitely use again. Thank you for the great service 👍

I ordered from Yorkshire blinds and received these today. Not only did I get a speedy delivery but really great customer service. Would order again from this company.

Really positive experience with Yorkshire Blinds. Great communication with Shane and a superb fitting job in a timely manner with Jason. Fitted perfectly leaving the area clean and tidy. Would definitely recommend!

Shane was helpful and friendly throughout the process of having roller blinds fitted on our bifold doors and kitchen window. He was able to fit them quickly and for a very reasonable price. We would definitely recommend Yorkshire Blinds!