Yoogi's Closet Reviews 

3,703
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the luxury products arrive in wonderful condition and always match online descriptions with high accuracy. People also deeply appreciate the fair pricing structure, beautiful selection of items, and fast delivery services provided consistently. Buyers note that shopping on this platform feels completely effortless and trustworthy, making it a favorite destination for pre-loved goods. However, some people mentioned experiencing occasional challenges and defensive responses when reaching out to customer service teams. A small group of shoppers felt that certain pieces showed unexpected wear or minor description discrepancies upon arrival.

What people talk about most

Product

Users describe positive interactions with product, noting that merchandise is consistently reliable and... See more

Quality

Customers expressed great satisfaction with the exceptional quality and accurate descriptions of the luxury... See more

Price

People report positive experiences with price, frequently highlighting that items are offered at very fair,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt shipping... See more

Customer service

Consumers find customer service to be positive, highlighting that agents are responsive, helpful, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my Givenchy Antigone bag! Process was easy and the bag arrived in great condition. My only complaint is, she didn’t arrive sooner. Thank you Yoogis closet, I’ll absolutely recommend you and con... See more

Company replied

Rated 5 out of 5 stars

I have been going to Yoogi's site for many years now to purchase designer bags/items. I have actually sold some items to them as well in the past. What I like the most is that they are fairly priced... See more

Company replied

Rated 5 out of 5 stars

Yoogi’s is my favorite site for buying and selling handbags. They are very responsive, they describe the items for sale very accurately, and they offer me a fair price for what I sell. Turn around... See more

Company replied

Rated 5 out of 5 stars

As normal a very smooth transaction from Yoogi's Closet. I have purchased numerous items over the years from them and have loved each and every thing I bought. Customer service is outstanding as us... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,703)

433 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always get my designer bags from…

Always get my designer bags from Yoogi’s . Everything is always just like the description states !!

14 August 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Gina,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

I purchased a “gently used” Louis…

I purchased a “gently used” Louis Vuitton black leather bag. It is in perfect condition. I have sold through this site before. They are a wonderful company to deal with.

28 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Roslyn,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping and selling with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great item at a good price

Great item at a good price

31 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Natoya,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Exactly as described

Great experience!

21 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Scarlett,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Came on time was in great shape as…

Came on time was in great shape as described sent quickly. Updated me frequently where it was in the shipping process . I appreciated being kept informed

30 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Tracy,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

valentino sneaker

great company .
Happy about the product they sell

22 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Jessica,


Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new sneakers! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

They are truly amazing and trustworthy

They are truly amazing and trustworthy

1 August 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Vanessa,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Helpful chat

Helpful chat, quick ship, easy return process. Beautiful authentic designer items.

21 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Marion,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great experience!!

Great experience!!

24 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Shani,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 1 out of 5 stars

Refunds should not take up to 10 days

Refunds should not take up to 10 days

20 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Leandra,

Thank you for your feedback! If you have any questions or concerns regarding our products, our client services team would be happy to assist you. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.


Sincerely,

Client Services, Yoogi's Closet

Rated 5 out of 5 stars

Great place to find pre owned designer…

Great place to find pre owned designer at great prices! Great selection and great customer service

30 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Brandi,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Excellent purchase

Excellent purchase - very happy

30 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Steve,


Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Hermes Heure H Double Jeu

I bought an Hermes Heure H Double Jeu watch from Yoogi’s. It was listed as new and came with the box. I love this watch! It’s beautiful, was shipped quickly and I got a great price. I would absolutely buy from Yoogi’s Closet again.

21 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Carrie,

We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new watch! We are happy to serve as your favorite shop for pre-loved luxury goods.



Take Care,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Description on the products

I live my purchase and return policy is the best

20 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Patricia,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Very nice

Very nice, the quality is good and color is nice

23 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Trang,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Lulu Belle

All my experiences have been great. No issues or problems receiving or returning any merchandise. Prices are always within my budget. I love telling my friends about Yoogi"s Closet.

16 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello SweetLilly,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.



Best Wishes,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Excellent descriptions

Excellent descriptions. Great communication. Awesome items!

22 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Paul,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Tax must not be charged as u guys did…

Tax must not be charged as u guys did in the past.

16 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Mehreen,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.



Best Wishes,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

I love Yoogi's closet

I love Yoogi's closet. The products are great, the prices are great and the service is great. The products are verified for authenticity and you can return a purchased item is not satisfied. I check their site daily :).

15 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Olivia,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.



Best Wishes,


Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Perfect in every way

The quality of the items offer, never disappointed, will always shop with Yoogis Closet. Did I say fast shipping oh yes they do!

22 July 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Shirlee,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

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