Yoogi's Closet Reviews 

3,702
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 436 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the luxury products arrive in wonderful condition and always match online descriptions with high accuracy. People also deeply appreciate the fair pricing structure, beautiful selection of items, and fast delivery services provided consistently. Buyers note that shopping on this platform feels completely effortless and trustworthy, making it a favorite destination for pre-loved goods. However, some people mentioned experiencing occasional challenges and defensive responses when reaching out to customer service teams. A small group of shoppers felt that certain pieces showed unexpected wear or minor description discrepancies upon arrival.

What people talk about most

Product

Users describe positive interactions with product, noting that merchandise is consistently reliable and... See more

Quality

Customers expressed great satisfaction with the exceptional quality and accurate descriptions of the luxury... See more

Price

People report positive experiences with price, frequently highlighting that items are offered at very fair,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt shipping... See more

Customer service

Consumers find customer service to be positive, highlighting that agents are responsive, helpful, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my Givenchy Antigone bag! Process was easy and the bag arrived in great condition. My only complaint is, she didn’t arrive sooner. Thank you Yoogis closet, I’ll absolutely recommend you and con... See more

Company replied

Rated 5 out of 5 stars

I have been going to Yoogi's site for many years now to purchase designer bags/items. I have actually sold some items to them as well in the past. What I like the most is that they are fairly priced... See more

Company replied

Rated 5 out of 5 stars

Yoogi’s is my favorite site for buying and selling handbags. They are very responsive, they describe the items for sale very accurately, and they offer me a fair price for what I sell. Turn around... See more

Company replied

Rated 5 out of 5 stars

As normal a very smooth transaction from Yoogi's Closet. I have purchased numerous items over the years from them and have loved each and every thing I bought. Customer service is outstanding as us... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,702)

432 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Handbag was exactly as described and…

Handbag was exactly as described and beautiful! Shipping was quick which made for an easy pleasant transaction. Will definitely purchase from this site again .

12 April 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Patricia,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new handbag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 4 out of 5 stars

Great experience bags is described my…

Purchasing a Louis Vuitton from Yogi’s closet was a great experience. Bag was his described excellent condition and my wife loved it.

10 April 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Karl,

Thank you for your 4-Star review! If you have any feedback on how we can make this a 5-star review, we’d love to hear from you!


Sincerely,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Customer Service is always the same

Customer Service is always the same. Warm, friendly, and excellent at understanding the clients concern or issues.

10 April 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Linda,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Yoogi’s closet is the best and they…

Yoogi’s closet is the best and they outfits are very comfortable and pretty

10 April 2026
Unprompted review
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Oyinkansola,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Another great bag from Yoogi’s

Just received my bag and it’s in better condition than was stated. Free shipping. Arrived fast.

16 April 2026
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Reply from Yoogi's Closet

Hello DD,

We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new bag! We are happy to serve as your favorite shop for pre-loved luxury goods.


Take Care,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

This is a trustworthy company that I…

This is a trustworthy company that I have used them for many years. They deliver exactly what they promissed. I have never had any issues with the purchase.

11 April 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Won Yoon,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

5 stars

5 stars! Yoogi’s Closet continues to be my go‑to for authentic luxury pieces. Every item I’ve purchased has arrived exactly as described — clean, beautifully packaged, and clearly inspected with care. Their authentication is reliable, their pricing is fair, and their customer service is always responsive and professional. I feel completely confident shopping here, and I recommend them to anyone looking for a trustworthy resale experience.

31 March 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello,

Wow! Your excellent 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

I sold couple of items here and they…

I sold couple of items here and they are honestly the most honest luxury reseller I’ve ever seen and I sold a lot to almost every luxury consigner out there. They usually give out quote range and they are very honest with those range . My actual offers are usually on the higher end of those range. (Even at their highest) You will NEVER find a reseller like that,
Normally, people give out range and either offer at the absolute lowest of those range or even low ball via bait and switch (such as reba*)

Very very impressive . Also customer service is top notch they are extremely fast ,and overall I’m very happy with them and will continue to use them

9 April 2026
Unprompted review
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Kong-na-mul,

Thank you for giving us a 5-Star review! We are so happy to hear that you have had many positive selling experiences with us and look forward to many more seamless transactions with you in the future.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great prices, fast shipping & great customer service

Great prices, fast shipping, easy returns & certified luxury items. They sale super fast!

3 April 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Amanda,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 4 out of 5 stars

Great Customer Service.

Customer service always responsive when called. Great promotions and turnaround on delivery of items.

20 April 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Jax!

Thank you for your 4-Star review! If you have any feedback on how we can make this a 5-star review, we’d love to hear from you!


Sincerely,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

The item was just as described

The item was just as described. Very happy with my purchase.

1 April 2026
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Reply from Yoogi's Closet

Hi Yvonne,

Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new item! We hope to continue to serve you as your favorite shop for pre-loved luxury goods.


Warm Regards,

Client Services, Yoogi’s Closet

Rated 1 out of 5 stars

Disappointing company

Disappointing company. And THIS is my first impression of Yoogi's Closet after seeing so many good things about them. I tried buying a lilac balenciaga bag from them and they kept marking my card as fraud even though everything matched up. I called them to see if it may have been an accident because MY card is good. They didn't tell me anything at all and were not helpful. I called my bank and my bank said they're a weird and suspicious company. I can't say I got scammed but the whole experience was extremely disappointing. I guess they just list things for decoration or have favoritism on who gets to have what.

17 April 2026
Unprompted review
Yoogi's Closet logo

Reply from Yoogi's Closet

Hi Makayla,

Due to the nature of our business, it is imperative that we adhere to strict screening procedure for all orders. If you have any questions or concerns regarding our policies, our client services team would be happy to assist you. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at service@yoogiscloset.com, or by live chat.


Sincerely,

Client Services, Yoogi's Closet

Rated 5 out of 5 stars

Delivery and Condition

Delivery and Condition: amazing! Super fast!

16 March 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello,

Thank you so much for leaving us a 5-star review regarding our customer service! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Excellent purchase- great customer…

Excellent purchase- great customer service

3 April 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Elizabeth,

Thank you so much for leaving us a 5-star review regarding our customer service! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Great product and fair pricing.

Great product and fair pricing.

3 April 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Sharon,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Fair prices and reputation as a valid…

Fair prices and reputation as a valid seller! With comfort to buyer that items are reasonably priced good quality and authentic

26 March 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Michelle,

Thank you so much for leaving us a 5-star review regarding our prices and reputation! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Wallet

Great deal, on time delivery and exactly as shown on website.

24 March 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Booker,

Thank you so much for leaving us a 5-star review! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

Always fast delivery and excellent…

Always fast delivery and excellent service

25 March 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello!

Thank you so much for leaving us a 5-star review about our service and shipping! We are happy to hear that you enjoy shopping with us. We hope to continue to serve as your favorite shop for pre-loved luxury goods.


Best Wishes,

Client Services, Yoogi’s Closet

Rated 5 out of 5 stars

My experience with Yoogi's Closet is…

My experience with Yoogi's Closet is great as usual. I received my item at a reasonable time and it was just as described.

24 March 2026
Yoogi's Closet logo

Reply from Yoogi's Closet

Hello Cassandra,

Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come.


Best Wishes,

Client Services, Yoogi’s Closet

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