YoGov Reviews 583

TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 5 out of 5 stars

I brought all my skepticism with me on my recent DMV visit, but left amazed at the ease in how it all came together!!!! 25 minutes was what it took, and more than 30 days earlier than the appointmen... See more

Rated 5 out of 5 stars

I ordered a concierge to provide a car for behind-the-wheel in San Francisco. Despite the last minute call (I ordered just two days before the test), the concierge was quickly found. She arrived on ti... See more

Rated 4 out of 5 stars

It was a good experience using yogov for a behind the wheel test. There were a few scheduling hiccups that needed following up but they responded quickly and courteously. They keep offering you othe... See more

Rated 1 out of 5 stars

Horrible Customer service!!!They actually waited until the night before my son's driving test to tell him ,they had no one to take him for his driving test after sending me a confirmation email prio... See more

Company details

  1. Legal Services & Government

Information provided by various external sources

Need help with government services? We’ve got you! Our mission is simple: to make government services delightful. To date we have helped over 110,000 people with DMV appointments, registration renewals, road test help, and more. How can we help you? As...


Contact info

  • 20th Street 344, 94612, Oakland, United States

  • yogov.org

3.6

Average

TrustScore 3.5 out of 5

583 reviews

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Rated 4 out of 5 stars

I place a car rental / concierge…

I place a car rental / concierge appointment for my roast test. Unfortunately they were not able to find a driver but anytime I emailed with questions regarding it they responded in a reasonable amount of time and fully refunded me. Would try again

23 July 2020
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience, no customer service number no emails to correspond with. No services provided, had a 30 day trial that ended up being a 15 day trial. got charged $84 and the money is being held captive. Only after reaching someone one at live chat option were they able to finally reach out and then send me a confirmation of something i had already handled myself. If this is supposed to be expedited. It was definitely not, while it was supposed to be for situations like this ie COVID. No email, no customer service number. Even their online profile for me would not give me the ability to look up my billing info which they so willing took from me, could not cancel service because i don't have access to my own credit card info on their site. This is a horrible experience and not worth the money or wait.

15 June 2020
Unprompted review
Rated 1 out of 5 stars

Worst unprofessional service left in…terrible experience

Worst unprofessional service left in the dark with no contact of progress my dash board said booked no body knew any details of my request and my questions were not answered just generic info already posted I pleaded to get ext to talk to some one on there contact number what good is a reccording how is that contacting now they are not responding to e mails. How rude and unprofessional after 200$ no star had to peess to type

28 May 2020
Unprompted review
Rated 5 out of 5 stars

There was a lot of confusion with my…

There was a lot of confusion with my daughter and her appointments and yogov was fabulous they helped her through three different appointments
I can’t wait to use them when this virus ends

26 March 2020
Unprompted review
Rated 5 out of 5 stars

Received a DMV appointment in Santa…

Received a DMV appointment in Santa Monica two months out. I thought it was sketchy for a while, but then I received a call from the official DMV confirming my appointment about two weeks ahead and I felt much better about my decision.

25 March 2020
Unprompted review
Rated 5 out of 5 stars

I was impressed by the constant…

I was impressed by the constant communication via email regarding my DMV appointment search. I was able to email questions and have them answered quickly. The appointment scheduled for me was convenient. I passed my driving test with a perfect score! I will recommend YoGov to my friends and family.

20 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! I am very happy because I passed in the exam. Yogov finds quickly time for me and a great concierge, who gives me several tips helping me to pass. I recommend the service.

19 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. If you already know how to drive just use these guys to get you through the test with flying colors.....

16 March 2020
Unprompted review
Rated 5 out of 5 stars

YoGov was very quick in finding an…

YoGov was very quick in finding an appointment according to my requirements. They were prompt and followed up very well. The concierge (Mercie)
service was excellent. Thank you YoGov!

16 March 2020
Unprompted review
Rated 1 out of 5 stars

My card was fraudulently used for this…

My card was fraudulently used for this place and when I contacted them they made it seem as if I made the purchase and told me they couldn’t give me my money and if they did it would be partial only to go on to not even give me my money at all.

15 March 2020
Unprompted review
Rated 5 out of 5 stars

Perfect for passing

Very easy to use website, my driver gave me great tips while he was helping me practice and thanks to his dedication and help, I aced the driving test

12 March 2020
Unprompted review

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