Yeticasino Reviews 

236
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were unhappy with their experience overall. Many people expressed dissatisfaction with the website and reported significant issues with the product, noting games rarely paid out, had dead spins, or lacked bonuses. The refund process was also a major point of contention, with customers struggling to receive winnings even after extensive documentation. However, some people experienced quick and efficient withdrawals. Conversely, many customers faced significant challenges with the verification process, often requiring extensive documentation or leading to account closures. Some reviewers also found customer support unhelpful.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting significant difficulties and delays in... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction and advising... See more

Product

Reviewers express significant dissatisfaction with the product, particularly regarding game payouts and bonus... See more

Refund

Customers express significant dissatisfaction with the refund process, often encountering difficulties when... See more

Customer service

People report ambiguous experiences with customer service, with some finding it easy to contact and praising... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I am thinking about self excluding and cant find a page to manually self exclude. Ive been looking for 30 mins now. So either you can only talk to a live chat to do it or it is very much hidden in t... See more

Rated 1 out of 5 stars

Absolutely trash box. All bonuses mostly empty. Got few what paid little money but 90% all dead absolutely. If you play more than 50p or 1£ you basically toasted in any way possible. Once give me my m... See more

Rated 1 out of 5 stars

!Complete scam! Will happily let you make deposits with fake bonus emails also, the withdrawal process is bizarre asking for photos of banks cards used etc. No other casino site has ever asked for... See more

Company replied

Rated 1 out of 5 stars

SCAM CASINO, quite happy to take deposits, but then when withdrawing is impossible. Never received my money. Even though jumping through all their hoops with verification. Completely untrustworthy,... See more


1.9

Poor

TrustScore 2 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(236)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID

I have deposited £340 will pitiful wins, what a scamming site , avoid I have now closed my account

14 July 2024
Unprompted review
Rated 1 out of 5 stars

If I could give this scamming site a…

If I could give this scamming site a review it would be...-10.. WORST gambling site I have ever experienced. DO NOT TOUCH THIS SITE!!!! WITH A BARGE POLE!!!!!! STAY CLEAR. I would rather blow torch my money than give it to these scamming numpties..I'm still investigating my case..and I won't stop..heads up YETI SCAMMERS!!!! You think what I won fair and square will be deprived of me because of your snickey ways..you are mistaken... giving me this jargon in an email...do 1

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Good site and app and it feels fair

Good site and app.

Great selection of slots.

Fair bonus policy.

Fast withdrawals, no quibble.

Really can't be faulted, one of the best ones out there for me.

Will recommend and will be coming back.

20 June 2024
Unprompted review
Rated 1 out of 5 stars

Trust YetiCasino at your peril

Trust YetiCasino at your peril.

Extremely bad faith and blocked my account as soon as I withdrew and customer service has been extremely sub par.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Company specially Customer…

Amazing Company specially Customer service.

I won overall in 24hrs 24k 06/06/2024. Payments are not instant due to large amount however all money in my bank chuffed . Payments do reach account within 10mins after verified on less amounts.

Rosanna Customer service amazing customer friendly at your finest :)

6 June 2024
Unprompted review
Rated 2 out of 5 stars

I regret ever trusting yeticasino..

I regret ever trusting yeticasino... They took $4,500 of my money and now won't respond to any of my inquiries. It’s been months and I’m losing hope of ever getting my money back. The stress and anxiety this has caused me are overwhelming. I feel like such a fool for believing in their promises...

Just as I was about to hit rock bottom, biprofit tech'came into my life. It’s been a breath of fresh air into my financial lungs!!..

16 May 2024
Unprompted review
Rated 1 out of 5 stars

Don’t use this site played for a while…

Don’t use this site played for a while and not had one win robbers

3 May 2024
Unprompted review
Yeticasino logo

Reply from Yeticasino

Hi Kim, I'm sorry you feel that way. When you first signed up at our site you had a win and made a withdrawal where you got your money paid out instantly. So we're not sure why you call us robbers? If you are referring to the RTP on games, then you should direct your frustration to the game providers. We only host the games on our servers, we don't control the payouts of games, plus everything is audited for fairplay by the governing bodies.

Rated 4 out of 5 stars

Patience is a virtue.

My experience at Yeti Casino was actually pretty good, I deposited large amounts and luckily managed to build up ££££s.

I wasn't verified during the deposits however upon withdrawal i was asked for documents - Bank Card, Utility Bill, Face ID and Personal identification. I submitted these and was instantly verified. My withdrawal was being processed for a few days as they had to manually check them as well as the system.

I then contacted support as a few days had passed and asked for update on verification and they said my bank card was refused. This was a little odd as it said I was verified but when you actually click it it can take you to the process again and tell you you have been rejected. Strange..

I uploaded more clear pictures of my card and still rejected i then contacted yeti on the live chat and they were very supportive and told me to send my card to their support email which I did.

I then decided to read the reviews on the site, where I came across this trust pilot and seen it averaged 1 star... I kind of lost hope at this point as they all stated it was a scam site.

I actually read all 100+ reviews as I had some free time and came across a 2 star review which gave me hope.

They gave me a timeframe of 24-48 Hours.
24hrs later I received an email stating I had been verified and then the funds were paid about 1 hour after that email of the verification.

Had it been less stressful I would of gave 5 stars.

Would I use this casino again I'm not sure...

But I can say it is legit if you have all your documents.

I had fun anyway and was very patient.

Thanks for the money.

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Don’t now why so many bad reviews

Don’t know why so many bad reviews. Opened account other day deposited 3 times had win on roulette made withdrawal and within 4 mins the money was in my bank. I’ve made 4 withdrawals all sorted within 4mins and in my bank with no verification.

Edit made withdrawal 4am today and was declined went on live chat and lovely lady tania helped and put money in my bank instantly. This sites 100% legit

24 March 2024
Unprompted review
Rated 1 out of 5 stars

PLEASE PLEASE READ THIS DONT USE THIS…

PLEASE PLEASE READ THIS DONT USE THIS BETTING SITE UNDER ANY CIRCUMSTANCES THEY ARE A DISGRACEFUL COMPANY DO EVERYTHING THRY CAN TO DELAY PAYING WININGS OUT DONT REPLY TO EMAILS AND ARE BASICALLY A FRAUD BOOKMAKERS Please read what others have written as well, because I promise you this you will REGRET IT BIG TIME if you use their site its the worst bookmakers I've every used and should really be stopped ✋️ from trading they are thst bad 👎 I'm currently making a complaint through the Gambling Commission regarding their trading practices

1 March 2024
Unprompted review
Rated 1 out of 5 stars

Zero stars!

Zero stars!! If you play on this site you only have yourselves to blame. Read the reviews it’s true! They all can’t be wrong… TOTAL SCAM ARTISTS (KEEP WELL AWAY!!)

9 February 2024
Unprompted review
Rated 1 out of 5 stars

Do not use..Don't receive bonuses

Do not use....welcome bonus is not guaranteed even if you click claim bonus which sends you to there join now page and then pushes for a deposit to then be told because you did not activate the bonus you are not entitled...rude unhelpful customer service and just unfair and misleading terms

9 February 2024
Unprompted review
Rated 1 out of 5 stars

this Online Casino should be shut down…

this Online Casino should be shut down i’ve made a withdraw and when i question it i was told that it will be release same day. i have received no email regarding my withdraw and when i ask again i was told that theres a problem on their side they have no problem with accepting deposits but bot so keen on payouts. thsi make ot seems like this casino is nothing but a scam

5 February 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling service from this…

Absolutely appalling service from this Casino. Tried to make a withdrawl for the last 7 days and each time it’s rejected. I keep being told it’s their payment provider and to try again working another 36 hours only for it to fail again. Just keep being robbed off when I contact customer service. Avoid at all costs

3 February 2024
Unprompted review
Rated 1 out of 5 stars

I have been playing at yeticasino since…

I have been playing at yeticasino since quite some years. On the 1st of February i made a withdrawal and i was banned from the casino.

The customer support Mrs samantha told me that..i quote below:

Your deposit/withdrawal ratio in combination with the payment methods you use, are not sustainable is for us. Therefore, we closed your account (final decision by management). Your withdrawal was processed about 2 hours ago. Sorry for any inconvenience, and thanks for the time that you played at Yeti Casino.

There it means that you have to lose a certain amount that is profitable only to the casino.
I will strongly advise you to avoid this casino as when you start to win you get banned.

And when i asked for justification this is what samantha from customer support told me;
I quote below;

9. Yeticasino.com can decide to reject an application for an online casino Account, or close down an existing Account, at its own will and without any further justification.

1 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look