YesWelder Reviews 

My plasma cutter was having problems. Raymond was trouble shooting with me.i couldn't get the plasma to work so Raymond and yeswelder sent me a new machine and let me keep the other one for a spare. What a great company. Thank you.

I've had a CT2050 for 3or 4 years now, love it. Recently I tries to TIG with the foot petal. I have it DCEN but the pedal only starts the ARC no AMP control. Do i have the machine settings wrong. Please help. Galen DeRousse .

I ordered a CUT-55DS-PRO plasma cutter, and while testing it, I noticed a problem. I contacted Yeswelder support. The person in charge, Raymond, responded very quickly and sent me a new unit within a few days.
Thank you, Raymond, for your excellent support.

Ana helped me out a lot and received a replacement quickly

I purchased the MP200 and I have really been impressed by it for a great DIY Welder. It developed a leak in the gas connection on the machine after almost 2.5 years of use and I contacted YesWelder about a warranty repair. I have never experienced such great customer support. They were able to resolve my issue without any hassle. After that experience, I will not hesitate to purchase anything from YesWelder in the future.

I had a question reference a order I placed. I messaged Yeswelder and Raymond reached out to me in less than 24 hours. He quickly researched my question and got me a answer. Great service, fast, accurate, and in my favor. I hope the welder I ordered is half as good as the customer service. Big shout out to Raymond.

I ordered the 205dp welder and spool gun. The spool gun unfortunately had a defective liner in it but Raymond was able to take care of the issue quickly.

I purchased the Yeswelder MP 200 multifunction welder a couple years ago along with a couple of welding helmets for my wife and myself. Only recently having retired and finding time to start welding, we up the machine and opened the helmets. Discovering that the helmet adjustment straps were non-functioning I contacted customer support about sending replacement headsets.

Initially being notified that the helmets were out of the warranty. I requested that their service representative, Ana explain our situation to her manager, as the helmets had never been used.

I was extremely pleased to learn that they made an exception and immediately sent us two replacement headsets for the helmets that resolved the problem.

Kudos to Ana and Yeswelder

Ana helped me get price offset of the welder I bought and did quickly and kindly .

Raymond did a great job in understanding what I needed. I needed a replacement manual and he supplied it very quickly.

Unfortunately my DP200 had a problem this last Saturday evening, I sent an email to YesWelder support and had a response back in a few minutes. Sunday Raymond with YesWelder support got back to me and had me send him some pics and a short video clip. Later that day he had me try a few things, and was really trying to get me back up and running, he was very helpful and apologized for any inconvenience this was causing. The next day he had me try one more thing, unfortunately that didn’t work, he let me know that a replacement welder would be sent out asap and to hang onto my welder. I was blown away with how much these guys stand behind their products and are always there to help me if I need it. Thank you Raymond and the YesWelder team. I will keep telling people what a great ownership experience this has been. I’m looking forward to many years of YesWelder products being in my shop!

Good products backed by excellent customer support. I own several YesWelder products, had one warrenty issue and was immediatly resolved. Highly recommend.

FIrst off I want to apologize. I jumped the gun and wrote a review out of anger. I want to say I bought the yeswelder 135 pro and a yeswelder welding helmet along with some welding rods. Love the welder. It does everything I need it for plus some. Yes I did have an issue with the helmet the adjuster is break and it won't adjust. Yeswelder is sending me a new helmet. Yeswelder is standing behind there product. If you need any welding equipment I do actually recommend yeswelder. The products they sale are top notch. I will be making future purchases through them
Thank you Yeswelder for understanding and making things right. Also I want to Thank Raymond in customer support. He is on top of situations and getting things done. I hope he is getting the pay he deserves because he is very dedicated to his job. Thank you Raymond

Raymond was super responsive to my request and responded quickly and professionally!

We ran into an issue with our new welder, I reached out to support and had the pleasure of working with Ana. She was very responsive, kind and supportive. She made the process of assisting us with our issue so simple.

I have had interactions with three individuals at Yes Welder today and over the last few days: Raymond in shipping, and Sherwin and Ana in technical support. In each case the support was professional, friendly, positive, and very helpful. I almost NEVER write reviews, but the support was so good that I felt I should give this feedback. I purchased a DP200 because I had borrowed one from a friend and liked it. So, for me, this is a good company with good products and with good people with good attitudes. I will do business with them again.

First this welder was a huge upgrade over my old welder. Also I had an issue with my order, and customer service was amazing. I talked many times with Ana, and she kept in communication as the product was sent out. Great communication and amazing product.

Steven

More than pleased with Yeswelders customer support team!

I reached out, looking for some replacement screws for my foot pedal cord. Ana was quick to respond and was very helpful. She asked me to send her a picture and in less than 24 hours Raymond notified me I had a package in route. I was shocked to find a whole new foot pedal sitting at my door!
You guys rock!

I purchased 2 Yeswelders and Plasma cutter. I had problems with one of them and Raymond with YesWelder took care of the issue immediately.

Purchase from these people!!!

Bought a yes welder about 3 years ago. The cooling fan never worked sent them an email to see if I could buy the parts I needed. Long story short Ana emailed me back and they sent me a new welder! She was great to deal with went above and beyond to help me.
Richard M