YesWelder Reviews 

I had a couple of issues which were resolved quickly and with added information from both people that I dealt with, Ana and Raymond. Really good service that went quickly and above and beyond. Thanks a lot!

Their team followed up promptly when my packages got lost, Ana did a great job in resolving all the issues. I highly recommend the products and their customer service.

My experience with Ana from YesWelder has been incredible! I could not find the 7 in 1 Plasma Cutter available anywhere, (Probably due to demand) but she was able to get it to me in time for a very important job! A huge THANK YOU to the YesWelder team!

Troy

I had an issue with an order that I thought was an overcharge. I contacted the support group at Yeswelder to dispute the charges and chancel the order. Ana contacted me and explained that the charge I saw was inaccurate and explained why it showed what I saw was a price without the internal discount. Ana was responsive to my inquiry very polite and seemed like she really cared. Because of Ana in the support group I changed all my welding purchases to Yeswelder from their competitor.

Ordered a ct2050 and it arrived with some shipping damage. I emailed my issue and Ana was very quick to respond and handle the issue very quickly. I deal with many companies, and they should model their support like yeswelder has done. Thanks again for the help Ana!

Raymond was very helpful in providing a tracking number for the welding unit. There was a bit of confusion with the initial tracking number that was linked to the regulator that arrived via USPS. The welder arrived yesterday via UPS.

I had an exceptional experience with Ana at YesWelder, and I can’t say enough about her outstanding customer service. From the moment she reached out, Ana was professional, knowledgeable, and incredibly attentive. She took the time to fully understand my issue, offered clear solutions, and followed through with genuine care and efficiency.
What really stood out was her willingness to go above and beyond—she didn’t just resolve the problem; she made the entire experience smooth and stress-free. It’s rare to find someone so dedicated to ensuring customers feel valued, heard, and supported.
Ana is a true asset to YesWelder, and because of her exceptional service, they’ve earned a loyal customer in me. If you have the opportunity to work with her, you’re in excellent hands!

Raymond from customer services has helped me since day 1!
First,
Response was within 24 hours
2nd
My issue with delivery was handled instantly.
Thx Raymond
I needed them parts

My experience with Yeswelder was absolutely outstanding. I received a welder that had a small factory defect, and when I reached out for help, Ana from customer support went above and beyond. She guided me through every step of the replacement process with kindness, professionalism, and genuine care.

Ana made what could have been a frustrating situation completely stress-free. The entire process was fast, simple, and handled with impressive efficiency. Thanks to her, I had a brand-new welder in no time.

It’s clear that Yeswelder truly stands behind their products and values their customers. Ana is a perfect example of that commitment—she turned my experience into one of the best customer service interactions I’ve ever had.

Highly recommend both Yeswelder and Ana for anyone looking for quality products and top-tier support!

Raymond helped me diagnose an issue I was having with the plasma cutting function of my MP200 machine. Throughout the entire process he was able to provide helpful answers with pictures/videos to direct me on how to diagnose my machine. Very responsive, never waited more than 24hrs for a response. Ended up having to get a replacement unit but again, Raymond was very understanding and helpful throughout the entire process. Very impressed by YesWelder customer service never felt stressed about the situation. I would definitely recommend their products based off this interaction.

I would like to thank Raymond from yes welder for helping me with the problems with my welder and he definitely helped me out so thank you very much Raymond I appreciate your help Sir

Raymond was quick to respond and help me resolve my thought problem I was to fast not realizing it was coming from 2 different deliveries. I was like a kid at Christmas ready for my new tool . Thank you Raymond for being fast to help

I spent a week trying to upgrade my DP200, with different downloads. Why the other downloads wouldn't work is beyond me. I sent a text to customer service asking for a little help and a few minutes later, Ana in customer support, sent me the most recent updates and they worked great.
Thank you Ana for your support!

Raymon was very helpful he emailed me through out the night.I was very satisfied.He took care of everything no upsets thank you Raymond.

Had an issue with a helmet that I had purchased. Reported my concerns and had a response within hours. Replacement was received within 3 days- can’t ask for a better customer service. Thank you Ana.

I had an issue and email my problem and Ana made sure I was taken care off. Ana is extremely helpful and promptly to respond to your email and concerns.

Great customer service. Ana very quickly and professionally resolved a question about referrals and rebates. I appreciate the timely email replies and willingness to ensure that my concerns were addressed.
I am sold on YesWelder!

Raymond at yeswelder support was able to help me resolve my issue very quickly. GREAT SERVICE!

Very helpful and understandable. Raymond did a good job explaining me what i needed to check im my flux-135 pro. Yeswelder excellent customer service. Thank you

Ana did a great job of helping me. I was a little disappointed that YesWelder didn't have the screen in stock that I needed, but Ana did all she could do. Good job!