YESSS Electrical Reviews 

1,091
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the reliability and efficiency of the company's operations. Many reviewers commend the staff for their knowledge, helpfulness, and positive attitude, often going above and beyond to assist with orders and product inquiries. The delivery service is frequently noted for its speed and accuracy, with many orders arriving on time or even earlier than expected, and products are generally well-packaged and of good quality. However, some customers also noted issues with delivery delays and the 'click and collect' system, where orders were not always ready for pickup as expected. A few other people also felt that the quality of own-brand products was poor, and there were isolated incidents of rude staff behavior.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and efficiency, often... See more

Product

Customers consistently note positive experiences with product, often finding exactly what they need, even for... See more

Order

Customers generally report positive experiences with the ordering process, finding it quick and easy to order... See more

Service

Reviewers mention positive feedback about service, highlighting quick, efficient, and smooth transactions,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, enthusiasm, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Yesss Electrical. They source parts fast and always deliver on time. This helps you keep jobs moving with no delays. Communication stays clear, and they always find what you nee... See more

Company replied

Rated 5 out of 5 stars

For a supplier I’ve never heard before ordering some end of line Rointe heater I was very pleased with the service. The guy from the Luton branch (Luke I think) made sure to secure transfer of stock o... See more

Company replied

Rated 5 out of 5 stars

The member of staff was extremely knowledgeable about the product. I had initially bought the same extractor fan as fitted so that the fitting/wiring would be the same. However he suggested a better... See more

Company replied

Rated 5 out of 5 stars

I intially gave YESSS a poor review due to no delivery. Realised soon after it was their courier that was letting them down. Marie at the Normanton branch went out of her way to resolve this and arran... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Heating Equipment Supplier
  4. Lighting Wholesaler
  5. Solar Energy Equipment Supplier
  6. Tool Wholesaler

About YESSS Electrical

Written by the company

Your Electrical Supplies, Service & Solutions

YESSS Electrical are the fastest growing electrical wholesaler in the UK with over 95 stores nationwide and have been established in Europe almost 50 years. Located in London, Sheffield, Leeds, Nottingham and even the Channel Islands. Each branch has a helpful knowledgeable team, with their own delivery drivers.

YESSS offer a full range of support services including EV, Industrial, Security and Lighting, with each division having a team of specialists within their industry. Can we support your business? YESSS we can!

Our product range includes, but not limited to:
Lamps & Tubes
| Lighting | Wiring Accessories | Switchgear & Distribution | Industrial Controls | Cable | Cable Management | EV Charging & Renewables | Appliances | Smart Homes & Data | Heating, Hygiene & Ventilation | Fire, Security & Access | Tools, Workwear & Fixings

All of our products are housed at our distribution centre in West Yorkshire. Our fleet provides next day delivery to our local stores, offering you fast and flexible delivery options to suit your business or lifestyle.

With over 95 stores nationwide open to both trade and public customers, we are the fastest growing electrical wholesaler in the country and the first stop for all your electrical supplies, services and solutions.
Visit our Website

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,091)

319 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Found that I had ordered the wrong…

Found that I had ordered the wrong colour bulb. Wengg to into shop at Hillsborough and the manager was super helpful

3 February 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Sheffield North branch, Robert!

Rated 1 out of 5 stars

Poor customer service.

Having ordered 90M of 6mm EV ultra for delivery it didn't arrive on the assigned day, the next day I called to find out when it would be delivered to be told there was no stock and I wouldnt get my delivery until the end of the following week. Just a phone call when the order was placed to advise of this would have been a reasonable thing to expect as not getting my order did cause me inconvenience.

9 February 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 1 out of 5 stars

Went in to try a get an old style tube…

Went in to try a get an old style tube light the guy took my number said he would call their supplier and ring me back but never did ended up buying a kit to covert the old tube to a new LED bulb from a different shop

9 February 2026
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

First time I've used Yess

First time I've used Yesss

I'd never heard of Yess but was hugely relieved when I found they had exactly the heater I needed after days of trawling the internet & drawing a blank. I phoned the shop with an enquiry about pickup, the assistant was really helpful & the pickup went smoothly. I've now put them on my list of places to check when I'm shopping for an electrical product.

12 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Redditch branch!

Rated 5 out of 5 stars

Delivered on time

Delivered on time and left in the correct place.

5 February 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Swindon branch, Craig!

Rated 5 out of 5 stars

Good choice and service

Easy to select materials through the App.
Good selection and prompt service on collection from my local branch.
Well done all

29 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Bristol branch, Richard!

Rated 5 out of 5 stars

What more could you want?

Delivered to store in time. Received a text and a phone call to confirm its arrival. Friendly staff.

28 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Mansfield branch, Phil!

Rated 5 out of 5 stars

Easy to use website

Easy to use website, item arrived quicker than expected. Thank you

27 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback, Alison!

Rated 5 out of 5 stars

5* Experience

I've used YESSS a few times now. Always have what I'm looking for. Staff friendly and informative.

8 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Aberdeen branch!

Rated 5 out of 5 stars

Order was ready quickly

Order was ready quickly. Easy parking to collect and really helpful desk guy. Thanks!

26 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Cumbernauld branch, Derek!

Rated 5 out of 5 stars

Very easy to deal with.

Very easy to deal with and delivered next day.

26 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Derby branch, Phil!

Rated 5 out of 5 stars

Great service

26 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback, Neil!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look