Visited the shop on Sat 10 Jan. wanted some replacement bulbs and fuses. I was served by Chris Hall who went above and beyond his services by taking control of the products I was after, explaining wh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Visited the shop on Sat 10 Jan. wanted some replacement bulbs and fuses. I was served by Chris Hall who went above and beyond his services by taking control of the products I was after, explaining wh... See more
Company replied
Great stock of materials at the Preston branch. Very knowledgeable staff who will go the extra mile for you. Friday is Pie Day ! who doesnt like a treat for free ????
Company replied
The Preston branch are so helpful and always take the time to explain things. They are positive and are good at looking for solutions. Amazing customer service and I would definitely recommend them.
Company replied
Preston branch - great advice from the guy inside the shop but it doesn’t give a good first impression of the business when you turn up and an employee is stood outside smoking and spitting!!
Company replied
Written by the company
Unit 1 Riding Street, PR1 1NU, Preston, United Kingdom
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visited the shop on Sat 10 Jan. wanted some replacement bulbs and fuses. I was served by Chris Hall who went above and beyond his services by taking control of the products I was after, explaining what I had and what replacements would be suitable.
Came out of the shop feeling confident in what I had bought. Great service at a good price.

Reply from YESSS Electrical - Preston
Very difficult to turn the dial and no black markings to see dial positions

Reply from YESSS Electrical - Preston
Preston branch - great advice from the guy inside the shop but it doesn’t give a good first impression of the business when you turn up and an employee is stood outside smoking and spitting!!

Reply from YESSS Electrical - Preston
when I went into preston store person serving me kept talking to other staff they even said you have customer I bought lites on condition link leads available next day promised link leads for lights I bought next day said he would phone me next day no phone call rang to told will only be in tomorrow!! dreadfully customer service will never use them again delayed completion of my kitchen I will stick to amazon I future they understand customer service try to use local business but just not good enough

Reply from YESSS Electrical - Preston
Great stock of materials at the Preston branch. Very knowledgeable staff who will go the extra mile for you.
Friday is Pie Day ! who doesnt like a treat for free ????

Reply from YESSS Electrical - Preston
The Preston branch are so helpful and always take the time to explain things. They are positive and are good at looking for solutions. Amazing customer service and I would definitely recommend them.

Reply from YESSS Electrical - Preston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.