Yepoda Reviews 23,063

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,634 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, noting significant improvements in their skin's appearance and hydration. Many people appreciate the fast and reliable delivery service, as well as the eco-friendly glass packaging and the availability of refills. The user experience, from navigating the website to the ease of incorporating products into routines, is frequently highlighted as excellent. However, some customers experienced issues with their orders, including missing items, incorrect products, or lost deliveries, leading to frustration with the resolution process. A few other people also felt that certain products, like the roll-on sunscreen or cleansers, either dried their skin, caused breakouts, or had an unpleasant smell.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing excitement for new releases... See more

Quality

People report positive experiences with product quality, with many reviewers stating their skin has never... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers expressing satisfaction with... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the ease of ordering and quick... See more

User experience

Users describe positive interactions with user experience, finding products lovely to use and noting an easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the ritual of looking after my skin and these products are an absolute joy to use. I bought the starter set, and have then added extras and refills, all working so well together and keeping m... See more

Rated 5 out of 5 stars

Fast delivery beautiful products come clearly mark and numbered makes your skin feel like silk bought both travel comb and full sized one love it and you only need tiny amounts so goes along way

Rated 5 out of 5 stars

I’ve been on a skincare and makeup journey over the last few years and so many of my hero products are by Yepoda. I’m always excited for the new things they bring out and every delivery gets me excite... See more

Rated 5 out of 5 stars

I live yepoda. I've been using the glass skin routine for a while now and notice big differences in my skin. I have adult acne and this has all but cleared it up. I also love that it's glass packaging... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

55 is the new 35!!

This is my second Yeopoda order and I cannot get over how great my skin looks! It’s quenched, bright, dewy and full of glow. People say I look to be in my 30s but I’ll be 55 in August!!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

I love these products

I love these products. They make my face and skin feel great, they create a relaxing routine, and many of their packaging you can order refill only to reduce waste. The eye masks, porefect pads, cleansing balm, and midnight moisturizer are some of my favorites. The repair hero serum is amazing and an absolute game changer - i love how my face feels after using and I noticed a difference immediately after using compared to other serums i have tried. The instructions and step numbers make application so easy. Fast shipping, cute and recyclable packing. Highly recommend!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Nice Korean Brand - Pretty

After seeing many influencers recommending Yepoda on social media, I thought I’d give them a try. Very nice informative website. Easy to order & checkout. Delivery was smooth, with updates and the item arrived on time.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great skincare products

Great skincare products , love the trial sizes great for travelling, love the refill option too great for the environment and the natural and not tested on animals . Great offers too and people notice your skin glowing too ,
Age 59 .

11 May 2026
Unprompted review
Rated 5 out of 5 stars

We are (Yepoda) Family!

I first discovered Yepoda when shopping for Xmas gifts for family members. I bought some starter sets and also a full size routine set. Every person I got the products for absolutely loved them from mid teenager to women in their 20’s and 30’s. I then decided to treat myself to an entire Yepoda skincare routine, helped with the money off for spending so much on others I bagged myself a full sized set to start my new beauty routine. Being in my early 50’s I didn’t know if this would be for me but I can safely say it’s been so fabulous I have not missed a single day of my new routine using Yepoda and I am complimented on my skin all the time. I’m told I look radiant and I love the soft fresh shine look. I have also finally found an eye cream that I can use when all I have tried previously have irritated this sensitive area.
I have just ordered refills and added in the collection of serums too. I love Yepoda and even better I have earned referral hearts because the Xmas gifts I bought have seen my family members order their own sets too. We are literally a Yepoda family!

5 May 2026
Unprompted review
Rated 2 out of 5 stars

Rubbish customer service after wrong product arrived

Usually they are good but I ordered the porefect pad product for the first time and they sent refills instead which I cannot use and their customer service is rubbish and appears to be operated by AI as they have not sorted it and keep asking same annoying questions and not resolving anything!! Other than that the rest of the products were good but it's ruined my experience with the brand and I'll likely order skincare elsewhere from now onwards.

1 May 2026
Unprompted review
Yepoda logo

Reply from Yepoda

Hi Chloe,
We're really sorry to hear about your experience with receiving the refills for The Porefect Pad instead of the full product. We truly value your feedback and want to make things right. Please reach out to us with your order number or email, and we’ll do our best to assist you further. We hope to improve your experience with us and appreciate your patience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look