Yay and the whole family of sister sites (zula, sportzino, luckparty, fortunecoins, american luck, and that new one, lol) are all top notch! Wish they would get crypto withdrawal so i don't end up c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I usually play Yay on just the daily bonus. I might purchase a coins package here & there. I previously made sure my account was verified for redemption due to winning on another site, I didn’t want d... See more
Company replied
It always feels good playing at Yay Casino. It honestly has always felt fair to me where as most other casinos are selective to who they let win. I used to be loyal to other platforms, but today, I go... See more
Company replied
I love this online platform. Super easy to navigate, great packages, and they are fair. I don’t always win but who does lol I love the fact that when I play on Yay Casi no that I can actually play f... See more
Company replied
Company details
About Yay Casino
Written by the company
YayCasino.com is a leading social sweepstakes casino in the U.S., delivering an exciting and rewarding gaming experience. With a curated library of over 1,300 casino-style games, players can enjoy a mix of classic favorites, Megaways slots, Hold and Win, Instant games, and the newest releases from top providers. Best of all, there’s no purchase necessary—players can dive into the fun completely FREE!
Our platform is secure and reliable, ensuring that your information and transactions are always protected. Thanks to our unique sweepstakes model, players can win real prizes using their sweepstakes coins, backed by a simple and fast redemption process. To keep the excitement going, we offer a generous welcome bonus, daily rewards, exclusive promotions, and exciting new challenges.
Plus, our friendly customer support team is available 24/7 to assist with any questions or concerns.
Ready for a gaming experience like no other? Join Yay Casino today and let the fun begin!
Contact info
United States
- support@yaycasino.com
- yaycasino.com
Unmatched fun - for FREE!
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is one of the worse online casino…
This is one of the worse online casino they just took my 787 and wouldn’t let me redeem don’t wast your money or time cause they will not pay you
12 June 2026
Unprompted review
Reply from Yay Casino
Hello,
We are sorry to hear about your experience. If you believe there was an issue with your redemption or account balance, please contact us at support@yaycasino.com with your account details so we can review your case further.
Reply from Yay Casino
Hello DASHAWN,
We are so glad you had such an awesome and fun experience! Thank you for sharing your positive feedback with our team. We truly appreciate it.
YAY CASINO MAKES WINNNERS!
TOP OF THE LINE! YAY CASINO
Yay Casino keeps you coming back to hit those BIG bonus rounds in just your first couple spins! 100% Legit! when you are spinning those slots they just keep
Dropping them gold pots!
Yay Casino is the only online Casino worth my time.
Thank you Yay!
27 June 2026
Unprompted review
Reply from Yay Casino
Hello Stephen,
We're sorry to hear about this. We understand this is a difficult situation. Wins can indeed vary, which is part of the excitement of gaming however it’s always a good time to play smart. Since the games are for entertainment, we encourage you to set limits, take breaks, and know when to call it a day.
Reply from Yay Casino
Hello Dialasia,
We're thrilled to hear you consider us the best! Your positive feedback truly makes our day and motivates us to keep improving.
I enjoy the games
I enjoy the games. I get carried away sometimes but still enjoy the time I play. especially when I win.
29 June 2026
Reply from Yay Casino
Hello Melissa!
We are happy to hear that you found our site fun and full of great games! Our goal is to provide an enjoyable and fair gaming experience for all our players.
I've spent thousands of dollars on this…
I've spent thousands of dollars on this platform over an extended period and, in all that time, I only accumulated enough winnings to make a single redemption. Based on my experience, the return-to-player (RTP) felt exceptionally poor compared to other online gambling platforms I've used.
I've played on many online casino sites and have extensive experience with how these platforms typically perform. While I understand gambling is based on chance and no one should expect to win consistently, my experience with this site was noticeably worse than the industry average.
From a player satisfaction standpoint, I cannot recommend this platform. If you're looking for a site that provides a more balanced gaming experience and reasonable opportunities for withdrawals, I would suggest looking elsewhere.
22 June 2026
Reply from Yay Casino
Hello Keaton,
We are sorry to hear that your experience has not met your expectations. Game outcomes are determined by a random number generator, and results can vary over time. We appreciate your feedback.
Customer service best Value for money
18 June 2026
Reply from Yay Casino
Hello Sabra!
Thank you for your generous rating! We are pleased that our customer service team was able to assist you. We strive to provide efficient service across all aspects of our platform.
Reply from Yay Casino
Hello Cherryl!
We are happy to hear that you love playing on our site and have experienced quick redemptions. Our team strives to provide an enjoyable gaming experience and efficient processes for our players. Thank you for taking the time to share your positive experience with us.
AwesomeWin!!!!!
29 June 2026
Reply from Yay Casino
Hello Lakesha!
Congratulations on your win! It is great to know you have had fun and experienced real wins on our platform. We aim to provide an enjoyable experience for all our players.
Great platform...
29 June 2026
Reply from Yay Casino
Hello Andrea!
Thank you for your positive review! We are happy to hear that you find our website great. Our team puts a lot of effort into creating a user-friendly and enjoyable platform for our players. We appreciate your feedback and hope you continue to have a fantastic experience with Yay Casino.
Use to love this place but I've made so…
Use to love this place but I've made so many deposits without making a redemption it makes me miserable just to play here anymore. On top of it they use to send me free spins and free sc every once in awhile but they don't anymore or haven't foir a long time. Ya I'm over this place it's not fun anymore to me it's miserable
29 June 2026
Unprompted review
Reply from Yay Casino
Hello Derek,
We are sorry to hear that your experience has changed over time. We understand how important enjoyment and rewards are for our players, and we appreciate your feedback.
Terrible experience
Terrible experience. Hit some sort of a big jackpot on a 50 cent spin and it logged me out of the site and counted the spin that literally hit a bonus as a gain of nothing. Must have been substantial considering the events that unfolded. I’ve cashed out on a few casino apps. Had a handful do exactly what this one did. Don’t waste your time or money. Reviews that are great are most certainly plants or folks that redeemed something small back (if they were paid back at all). No need for the company to reply. I wouldn’t come back to this even if they could show me what I would have won and paid me directly for it. Sketchy af
29 June 2026
Unprompted review
Reply from Yay Casino
Hello Robert,
We are sorry to hear about your experience. If you encountered a technical issue during gameplay, please contact us at support@yaycasino.com with your account and game details so we can review the matter further.
You guys have taken over 2 weeks to get…
You guys have taken over 2 weeks to get me my funds hands down the slowest and longest process any online casino takes now! Might want to step your game up to today’s current standard of instant cash out … you guys can take my money instantly when I lose it but then when I win it takes this long to get it? Unreal! You do this in hopes of me not having good impulse control and gambling away my winnings while waiting for you to verify my redemption and then oops pump fake the next email is we approved you verification now wait 5 days! Like what lol
29 June 2026
Reply from Yay Casino
Hello Nicholas,
We are sorry to hear about your experience. Redemption timelines may vary depending on the review and processing stages, and we understand how frustrating delays can be. Please contact us at support@yaycasino.com with your account details so we can review your case further.
First time redeeming and it was pretty…
First time redeeming and it was pretty fast.Defenetly will be playing here more oftenHighly reccomend it
29 June 2026
Reply from Yay Casino
Hi Mary Ann,
We're so glad to hear that your first redemption experience was fast and positive! It's wonderful to know that you'll be playing with us more often. We truly appreciate your high recommendation.
Reply from Yay Casino
Hi Mary Recar,
We are so happy to hear that you love playing our games! Thank you for taking the time to share your positive feedback with us.
100/10
Yes, I have accounts with 20+ sites.
Yay! Is absolutely without a doubt the best one on there. From selection to redemption to deals. An actual vip program that matters.
22 June 2026
Reply from Yay Casino
Hi Taylor Covelens,
We are so happy to hear that our platform! We truly appreciate your kind words about our selection, redemption process, and deals. It's wonderful to know our VIP program is making a difference for you.
I love playing this game after my…
I love playing this game after my verification process everything went smoothly I highly recommend this game ps payouts are great
29 June 2026
Reply from Yay Casino
Hi Samantha,
We're so happy you love playing our game! It's great to hear that your verification process went smoothly and that you recommend our game. We appreciate your positive feedback on the redemptions!
I don't want to give it a rating yet
I don't want to give it a rating yet. Because I still haven't received my money. Idk if it's going to pay or not. I know it's taking a long time. I been verified. So I don't understand why it takes so long to pay out.
29 June 2026
Reply from Yay Casino
Hello Lionel,
We are sorry to hear about your experience. If your redemption is still pending, please contact us at support@yaycasino.com with your account details so we can review it further.
It’s hard to win you have to spend a…
It’s hard to win you have to spend a lot of money win
29 June 2026
Reply from Yay Casino
Hello Russell,
We are sorry to hear that your experience has not met your expectations. Game outcomes are determined by a random number generator, and results can vary over time.
I love Yay casino
I love Yay casino. The only thing that they could do better is show your players a little love. Other casinos give a dollar free plays randomly to their players. That's what makes us feel loved. Show us love, and we will show it right back.
22 June 2026
Reply from Yay Casino
Hi Jessica Dauzat,
We're so glad you love playing with us! We appreciate your feedback .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.