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No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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They attend to you as soon as they…
They attend to you as soon as they receive your problem and they resolve all your issues also
Alero from the Escalation team
Alero from the Escalation team, thank you so much for your prompt response.
The assistance I received was very helpful
The assistance I received was very helpful; my issue was handled efficiently by Imani from the Escalation Responsive Team
Thank you team for the quick responses…
Thank you team for the quick responses to my messages.
Never signed up
My experience was good as long as Ahlby refunds my "purchase" as advised by her in her email to me
Jeremy helped me to refund the amount…
Jeremy helped me to refund the amount they took from my by mistake , and Thank you Escalation Team
Thanks yaedfellow for everything I…
Thanks yaedfellow for everything I trust with you and thanks for Jeremy
Escalation for resolve
I had an issue about being registered in an membership account that was unknown to me. Also, a payment was processed even though I notified my cancellation immediately. Edith helped me with the Escalation Team. I received an email notifying about my cancellation. Edith send me an email, after her escalation, notifying me about her approval by crediting the charged amount.
Thank you..hopefully mt case will…
Thank you..hopefully mt case will resolve
Impeccable customer care The speed my complaint was dealt with…
The speed my complaint was dealt with as well the high degree of professionalism in dealing with my email
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