Yarden Reviews 615

[Lemon tree infested with fungus gnats AND spider mites -- didn't last two months]

I ordered the improved dwarf lemon tree since the price was good compared to other stores. I regret not paying slightly more for to ensure the tree won't be infested. Now there are bugs all over my house and the tree is dying.

Fungus gnats have been all over the house since the tree arrived (it's our only houseplant) and so now I'm always swatting at flies that are annoyingly buzzing around.

While I was looking into that problem, I noticed fine spider webs on the tree, which I've since found out are spider mites. Gross!

I'd recommend going with another provider where you'll get a healthy tree and not have to deal with the headache of bugs in your house.

Placed an order for 2 avocado trees but never got an email with the shipping eta, so didn't know when to expect them. When they arrived they looked well packaged and arrived in good shape but unfortunately one tree didnt make it thru the shipping shock and had totally died back within a few weeks. An email to customer support and with no hassle a replacement tree was received a couple weeks later and is doing great, thanks Yarden!

Plant came early. It’s healthy and beautiful

My lemon tree was left by the mailbox on a frigid, snowing day. When I ordered it, I assumed you would ship when appropriate.
It has not yet recovered.

Admittedly, I was a bit scared ordering a tree online... but man was I wrong! Our blood orange tree arrived in great condition. The packaging they used kept the tree in great shape and it had no issues at the time of transplanting. We ordered a 3'-4' tall tree.... it for sure looked to be closer to the 4' size which was a plus. All and all, I would for sure recommend Yarden and use their site in the future.

Pro: The tree arrived in outstanding condition; packaging was very good. Price was reasonable with a good selection of sizes, etc.

Con: I never received a confirmation of the sale nor a notice that it had been shipped leaving me to wonder if there was some kind of miscommunication. I was able to verify that the payment was accepted. The only way I knew the item was on the way was a FEDEX delivery notification. Otherwise, I would have rated 5 stars.

The tree was good! Thank you!

Prompt order fulfillment. No email progress reports. The tree arrived with fruit and blossoms, looking very healthy.
I would like to see grafted dwarf combos for grapefruit (Ruby & Marsh)/Honeybell and an Avocado (Haas and large green skinned)/Valencia gold mango.

The plant arrived in excellent condition, but communication from Yarden was very poor. I placed my order before Christmas and received vague updates about the shipping timeline. I was told via email (they do not offer phone support) that I would receive a shipping notification by 12/31 and delivery by 1/5. Neither date was met—12/31 passed with no shipping notice, and 1/5 passed with no delivery.
After disputing the charge with my credit card company, the plant was finally shipped. While the product itself was great, the lack of communication and absence of a customer service phone number made the experience frustrating. If Yarden improved their customer support and communication, it would greatly enhance the customer experience.
If you don’t mind limited communication and have a flexible timeline of almost a month to receive your plant, Yarden may be a good option.

The lemon tree showed up in grat condition!

2 stars for selling this in the 18-26 inch range instead of the the 10-18 range as I don't buy into the "it's not the size of the wand, it's the magic inside" ideology.

Yarden's website is easy to navigate and provides a lot of useful information. The healthy plant arrived sooner than expected and in excellent condition full of flowers, buds and even a baby lemon! The only thing that surprised me was that the tree tag did not identify it as a "Dwarf Improved Meyer Lemon", but only as "Meyer Lemon". Since there is evidence of grafting low on the trunk I'm hoping it's correct, but I would think the tree would be labeled with correct identification. Otherwise, this was a great experience, and I highly recommend Yarden.

Perhaps not your fault, but when the package arrived, it was badly damaged on top--never a good sign. The contents were still alive and looking pretty good, but a lot of the soil was out of the pot and one half of the plant had bare roots. I put things together as best I could, but the plant is struggling, particularly on the one side. Time will tell...

Never received

Tree came early and in great condition! Made my mom very happy! Thanks!

Christmas gift arrived on time, in great shPe

Customer service promptly replaced a tree that arrived very unhappy. I am thrilled.

Tree arrived in great condition. It was packed well. It is a nice healthy tree.

Lemon tree arrived in great shape. Super happy with it.

The personal help i got from your employee made my experience great