While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I got 2 juicy lip tints and a glitter shadow, my order was processed immediately and once I picked up the goods, I found the quality was amazing. Also came with a really cute handwritten note by one o... See more

Rated 5 out of 5 stars

07 07 2025 I was delighted to find a Korean skin store in Rotterdam while on holiday. I was immediately greeted by 2 members of staff who were very cheerful. I told them I was so excited to finally... See more

Rated 5 out of 5 stars

This is coming from an amateur who knew absolutely nothing about skincare a week ago. I started learning about my skin from a scratch to take better care of it. The website, blogs and product descript... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed the shopping experience at Yao Skin. The product range is amazing, she shipping was amazingly fast (only 2 days). Moreover the customer service is amazing! You get a lot of free sampl... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

Feel good about yourself and your skin with safe, effective and nutritious skincare. Feel free to ask us for any advice.


Contact info

5.0

Excellent

TrustScore 5 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy

The package was nicely packed and shipped fast! The owner is also super nice and got some small goodies as well. Overall 5 stars!

18 September 2020
Unprompted review
Rated 5 out of 5 stars

Just read this, you’ll thank me

Kinda sad you can’t rate this store 10 ⭐️s... because it definitely deserves the full 5 (read 10) ⭐️ s!! @big companies this is what we call costumer service. Next, you don’t need to sell your kidneys or part of your liver to a). Be able to afford the products, because the price is reasonable (@big companies again take notes); And b). To be able to get the products to the right address, since the shipping price isn’t the same as my college tuition, which is a surprisingly nice change!! 10000000/10 will (and already have) order again!! great store keep on working and i will keep on supporting

9 September 2020
Unprompted review
Rated 5 out of 5 stars

Great!

Great products, clear explanation of how to use, very reasonably priced and quick delivery!

8 September 2020
Unprompted review
Rated 5 out of 5 stars

Such an amazing business!

Such an amazing business! The website was really beautiful and easy to navigate and the skincare guide on there really made things simple for a newbie like me!
I received an email within a few hours of ordering saying my items had been shipped and they arrived in super quick time to England (within 3 days of me placing the order - unbelievable!)
The package was stunningly presented with lots of care and attention and even a few free gifts and product samples too.

I will definitely be using Yao Skin again.

5 September 2020
Unprompted review
Rated 5 out of 5 stars

The reply on my mail was fast

The reply on my mail was fast, could recommend a whole skincare routine products based of my skintype :)
Everything went smooth and the products came so fast as well. Yao was always so nice too 🥺
I would definitely buy from yaoskin again !!

3 September 2020
Unprompted review
Rated 5 out of 5 stars

Love it

Love it! Felt really personal with the lovely card :) I’m very happy and will definitely buy again!

1 September 2020
Unprompted review
Rated 5 out of 5 stars

Thanks Yao

Thanks Yao.
I like your skin care products. It’s helpful for recovering my skin.

Success

30 August 2020
Unprompted review
Rated 5 out of 5 stars

Very Good!

The website is Good and easy to handle.
The shipping was pretty fast ( I’m living inside the EU )
The products were high quality and worked amazing!
I’m very happy and satisfied with my Order and I’ll order again in the future!
Thank you!:)

27 August 2020
Unprompted review
Rated 5 out of 5 stars

Great product and good service

I use the Cosrx sun cream for my daily day skincare routine. Normally I wear a little to no makeup, but today was my graduation ceremony so I wore a full face of makeup. And I was surprised, unlike most sun creams I didn’t feel this one at all! It also didn’t leave a white/purple-ish colour on my skin, which was nice.
In addition to that, I got my order within 24 hours which was pleasant as well :)

25 August 2020
Unprompted review
Rated 5 out of 5 stars

Great service!

I rate my experience with yaoskin 5/5 stars.
The products I ordered were here in just a few days of waiting. There was even a handwritten note attached in addition to a code for 10% of my next order. The service is amazing because they offer to help you figure out what is best for your skin when you get in contact with them (through instagram dm). I also received 2 extra masks :). I can’t really say a lot about the products because I just recently got them and don’t know what the results will be like.

25 August 2020
Unprompted review
Rated 5 out of 5 stars

Quality products and service

Quality products, quick service. Shipment is fast. If you live nearby and if you have placed an order on the day itself, the order can also be proceeded the day itself and additionally the package will be delivered personally to you. Love this kind of customer service. Keep up the good work.

24 August 2020
Unprompted review
Rated 5 out of 5 stars

Skincare with a personal touch

I found this webshop through TikTok. Turned out it was in my own city and they had the exact products I use so, SUPPORT SMALL BUSINESSES.

Yao is so nice and driven. I support his view and he delivered my products himself. He gets to know his costumers, writes a personal note with every delivery and sells great products.

10/10 would recommend!

24 August 2020
Unprompted review
Rated 5 out of 5 stars

Love it!!

I love the products so much! Fast delivery, good service and very kind owner

23 August 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look