Customer service were straightforward on the issue, no added additional information. Just need a few details and I'm all set. Maintains both professionalism and human character which is what I like (c... See more
Company replied
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See what reviewers are saying
I am connecting the free internet world from a country with most severe restrictions implemented on internet access. Most VPN services including paid VPN not work or work only for limited time. The on... See more
Company replied
I use xvpn because i think this is one of the best FREE vpns that actually work and dont demand money for a actual Good experience. Ive had this vpn since a couple months now and it helped me in so m... See more
Company replied
The worst VPN I've ever used is really bad. I have accounts on LBank and Binance, and even though I'm using a German IP, both exchanges register my IP as being from the USA. I contacted support, but t... See more
Company replied
Company details
Written by the company
X-VPN offers the best free VPN service to access all sites and hide your online activity. We provide fast and stable connection for iOS, Android, Windows and Mac. We have 8000+ servers on 50+ global locations to unblock your favorite contents, and provide bank-grade encryption methods for you to surf securely and privately. We also follow strict private policy and do not log your online activities.
Contact info
Singapore
- xvpn.io
3.8
Great
176 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very responsive and very helpful
28 February 2022
Unprompted review
Good service working excellent
21 February 2022
Unprompted review
Hello
Hello, while using no problems so far, it is easy to use. Thanks for the service.
11 February 2022
Unprompted review
I LIKED XVPN SERIVCE.
11 February 2022
Unprompted review
The connection speed is quick
The connection speed is quick. I use it for Netflix and can see it.
24 January 2022
Unprompted review
Requesting for Refund
Hello good day Developer! I have a problem with my subscription, i cancelled my subscription before the end trial of 7days but you charge me with $15 automatically, please do not stole someone money made of hardwork. Can you please resolve this issue and don't do this to other user?
24 May 2021
Unprompted review
အသုံးပြုလိုအရမ်ကောင်ပါတယ်
5 May 2021
Unprompted review
i cancelled my subscription on the same…
i cancelled my subscription on the same day . will i get my money back. ?
11 June 2019
Unprompted review
Cant connect to my ipad air
If i am using my iphone and subscribe to a premium it will connect fast but if i am using my ipad air even if i am subscribe to a premium it will not connect, x vpn is not capable to ipad air? Please help...
9 May 2019
Unprompted review
I got an email from XVPN with a…
I got an email from XVPN with a debugged version which worked on windows 7. It was no longer crashing my windows 7 laptop. In the case of windows 10 pc however, when I opened the debugged version of the VPN, it was an empty window and nothing else. I went to the website and redownloaded XVPN with the nwest updated, and when i ran it, right away, it crashed the my pc again.
Other than that, on IOS, Android, Amazon Fire TV and Android Tv boxes like the Nvidia Shield, works really well.
1 February 2019
Unprompted review
Reply from X-VPN
Thanks for your detailed review amin. We will check our windows version. Really sorry for the inconvenience.
All thr marketing about beeing free but…
All thr marketing about beeing free but not delivering anymore. The last free version used to be the mobile one but now u can't choose the country anymore unless u buy a premium subscription.
12 November 2018
Unprompted review
It's awesome
It's awesome, the only VPN that can go through my filter. Thanks for your hard work! - Infinity
10 October 2018
Unprompted review
Not worth $11.99
Had XVPN for about four months using the Netflix package which was great as it was so cheap and worked fast. But during those four months I kept getting billed for the premium package which is four times the price, eventually got it sorted. They canceled the Netflix package and now have to pay $11.99 a month which is not worth it
9 October 2018
Unprompted review
Reply from X-VPN
Hi there, I am sorry. We have canceled dedicated Netflix package. However our Netflix package is $1.99 and if you are billed four times the price (which is $7.96) . Maybe you have started free trial of mobile premium without canceling the subscription which is $7.99 per month?
And our solution for the canceled Netflix package is simply stopped the subscription when the subscription expires. So we didn't charge without informing you of the subscription change.
Awesome
Fastest free vpn I have ever used, great for unblocking websites at school
9 October 2018
Unprompted review
Reply from X-VPN
Your review is really appreciated Devan! ^_^
Well the free version for iOS is good…
Well the free version for iOS is good but the premium is better, I paid only for one month and it’s already on fire 🔥 #xvpn
8 October 2018
Unprompted review
Reply from X-VPN
We are glad we could help you Saif! We will work our best to provide much better services!
X-vpn just stopped working for me
X-vpn just stopped working for me. I get a message that says connect failed, you were unable to connect the free servers. premium servers may work for you. Why would I want to take the chance of paying and finding out that it doesn't work
31 August 2018
Unprompted review
Reply from X-VPN
Hi, sorry for the inconvenience, Tracie. But you can contact our customer support to get their help. If you have changed the server locations and protocols without helping, they will provide you with 30 minute premium to check whether it works for you. You don't need to pay when you are not certain of the outcome. Sorry for the misunderstanding.
And by the way, you can ask for a refund if you bought premium but it doesn't work for you.
The best VPN I have ever used I…
The best VPN I have ever used I recommend it
30 August 2018
Unprompted review
Reply from X-VPN
Thanks for your support Gregory! We are glad to have you here !
Reply from X-VPN
We are delighted we could help you~~~ Thanks Hussein!
Has no information on servers etc...
Has no information on servers etc.... no information on protocols
27 July 2018
Unprompted review
Reply from X-VPN
Sorry our protocols information is credential. And for the server location you can simply look up in our X-VPN app or official site for server list. Thanks! https://xvpn.io/
Reply from X-VPN
Really glad we could help you Omar~
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