Xtreme Lashes by Jo Mousselli Reviews 800

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Best money I’ve spent on skills training. Everything was too notch, well organized, excellent support system. Gigi my trainer was incredibly supportive and thorough with her students. I even perso... See more

Company replied

Rated 5 out of 5 stars

I've love my education experience with Xtreme Lashes. From start to finish, I've received plenty of support and interaction with various staff members. But the classes themselves were so great! My ed... See more

Company replied

Rated 3 out of 5 stars

I have loved Xtreme Lashes for a few years now and stand behind the brand however the last year have been a little dissatisfied with the shipping. I understand the last couple of years have taken a to... See more

Company replied

Rated 5 out of 5 stars

I initially had difficulty in ordering on line as I had questions concerning product I was interested in purchasing. When I called Monday , the customer service young man, I wish I remembered his... See more

Company replied

Company details

  1. Cosmetics Industry
  2. Career and Education Provider

Written by the company

Xtreme Lashes by Jo Mousselli was founded in 2005 by former Pediatric ICU nurse, Jo Mousselli, RN, BSN, and her family. Xtreme Lashes has pioneered the eyelash extension industry globally and continues to innovate the beauty industry. Kickstart your rewarding and profitable career with Xtreme Lashes eyelash extensions training. We offer eyelash extension certification for beginner, intermediate, and advanced lash stylists! Give your clients longer, fuller, darker and more voluminous lifted lashes using our extensive line of high-performance eyelash extensions supplies. Generate thousands of dollars in profit utilizing Xtreme Lashes’ comprehensive eyelash extension kits to complete hundreds of lash applications! Extend the life of your clients’ Xtreme Lashes Semi Permanent eyelash extensions with eyelash extension compatible aftercare and cosmetics products developed by Registered Nurse Jo Mousselli and a team of scientists, chemists, engineers, professional lash stylists, and quality control experts. Xtreme Lashes professional supplies and aftercare products are formulated to combine science and nature at the highest concentration to achieve maximum efficacy, as well as nourish, rejuvenate, and Extend Your Beauty™.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

800 reviews

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Rated 4 out of 5 stars

I’m very pleased with the product…

I’m very pleased with the product although I’m giving it a 4 stars because I’ve been waiting for the X-wrap to be back on stock. I filled out a survey a while back and still nothing. X-wrap individual lashes are my favorite and can’t find anything similar.

5 August 2024
Rated 5 out of 5 stars

Arch Defining Brow Pencil is awesome!

I placed my order online for 2 Arch Defining Brow Pencils. The online process was quick and easy.
I love the XL Arch Defining Brow Pencil! Best eye pencil on the market! Lasted over 12 hours. Easy to apply. Love that brush and sharpener are part of the pencil!

8 December 2023
Rated 5 out of 5 stars

Lint free patches

I recently purchased the lint-free under eye patches. Once the patches are in place, they stay in place while nourishing the under eye with Hydrolyzed Collagen and Aloe Vera. What a lucky client...under eye nourishment
and beautiful lashes!

5 September 2023
Rated 4 out of 5 stars

Customer service was good

Customer service was good . They only thing I wished extreme would change is offer the volume lashes in packs of 3 or 4 lengths. Such as 9 to 14 lengths .

10 August 2023
Rated 5 out of 5 stars

Wow!

Amazing trainer, best support I’ve seen ANYWHERE for ANYTHING.

7 July 2023
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Reply from Xtreme Lashes by Jo Mousselli

Thank you Ashley, we appreciate your very positive review! We will make sure your trainer hears you think she is amazing!

Rated 1 out of 5 stars

I’m still missing a box of eyelash pads…

I’m still missing a box of eyelash pads that I ordered in April. I was told I would have them at the beginning of June. Then I was told a second time by the beginning of July. It’s the middle of August and I still haven’t received all my eye pads. EXTREMELY FRUSTRATED AND VERY DISAPPOINTED.

24 April 2023
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Reply from Xtreme Lashes by Jo Mousselli

Thanks, Tymia for your feedback. We show that you requested and received a product credit back in June for your Silicone Undereye Patches. If you believe this was a mistake, please call our Customer Success Team back at 877-244-5274. We value you as a loyal customer, and would love to resolve this issue. Talk to you soon.

Rated 5 out of 5 stars

Xtreme products= happy clientele

Xtreme products are high quality and they are a truly consistent company. I couldn't be more pleased. I also feel that they are constantly evolving with their product lines which in turn help me to meet the needs of my clients.

7 July 2023
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Reply from Xtreme Lashes by Jo Mousselli

Thank you Angela we appreciate you very positive review about our products quality.

Rated 5 out of 5 stars
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Reply from Xtreme Lashes by Jo Mousselli

Thank you for your kind words, Tammy! Providing the best customer service is our goal, and we're delighted to have met your expectations. Your continued support means a lot to us!

Rated 5 out of 5 stars

Lash Stylist since 2006

I have been a Lash Stylist with XTREME LASHES by Jo Mousselli since 2006....
I have never been disappointed with any product or customer service... I have clients of over 15 years still coming because they are so pleased with their lashes....I would say I am thrilled to be a part of the XTREME LASHES family.

7 July 2023
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Reply from Xtreme Lashes by Jo Mousselli

Thanks so much for the positve review!

Rated 2 out of 5 stars

Just Okay

The lashes were okay, just okay, at first glance but were not up to snuff when looking closer.

7 July 2023
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Reply from Xtreme Lashes by Jo Mousselli

Hi Carol,

We regret to hear that you didn't enjoy the lashes you received from your local stylist.

If you haven’t already done so, please reach out to your lash stylist to discuss your feedback on the issues you mentioned related to retention/longevity so that she or he can adjust accordingly. If you wish to find other Xtreme Lashes Stylists near you, we encourage you to go to the Xtreme Lashes Lash Stylist Directory https://www.xtremelashes.com/eyelash-extensions/map.aspx. That said, please note that every lash stylist's specific techniques and outcomes will vary (similar to going to a hairstylist). We encourage you to work with your current stylist or try other Xtreme Lashes Lash Stylists in order to get your desired outcome!

Please don’t hesitate to reach out to our Customer Success Team at 877-244-5274 if you have any other questions or concerns.

Rated 5 out of 5 stars

5 Stars!

Great service and amazing products!

7 July 2023
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Reply from Xtreme Lashes by Jo Mousselli

Thank you for your positive review, Melisha! We're thrilled to know you're enjoying our products and service. Your satisfaction is our top priority. If you have any questions or need assistance, feel free to reach out. We appreciate your support!

Rated 4 out of 5 stars

Great Customer Service and Products

Quality products and great Customer Service.

7 July 2023
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Reply from Xtreme Lashes by Jo Mousselli

Thank you Cindee, we appreciate you very positive review about the quality of our products and our customer service .

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