Xtra Time Watches Reviews 52

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, friendliness, and excellent communication throughout the entire process. People are particularly impressed with the high quality of the products, noting that watches arrive exactly as described, often in mint or excellent condition, and are carefully packaged. The delivery service is frequently mentioned as fast and efficient, with many receiving their items sooner than expected. Consumers appreciate the smooth and seamless purchasing experience, whether buying or selling, and many express their intent to return for future transactions. The expertise and trustworthiness of the staff are also frequently commended, making the overall experience highly satisfying for those looking to purchase luxury timepieces.

What people talk about most

Product

People report positive experiences with product quality. Customers consistently praise the watches for being... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent communication,... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team, especially Adam and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers highlight the exceptional... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the rapid and prompt delivery, with... See more

Based on these reviews

Rated 5 out of 5 stars

The guys at Xtratimewatches are amazing, sourced the exact watch I wanted quickly at a fair price, communicated every step of the way, and very trustworthy guys. Adam and Fraser are great people too.... See more

Rated 5 out of 5 stars

I had the pleasure of dealing with Adam throughout the process and couldn’t have asked for better service. He was friendly, communicative, and kept me updated at every stage. Everything was handled... See more

Rated 5 out of 5 stars

I recently purchased a pre-owned watch and had a great experience. The watch arrived exactly as described, and I was very happy with its condition—it looked even better in person. The whole process wa... See more

Rated 5 out of 5 stars

Absolutely delighted with my Tudor Royal! The watch arrived in perfect condition, exactly as described, and you can tell it was carefully packed with attention to detail. Adam was brilliant through... See more

Rated 5 out of 5 stars

Met with Adam and Fraser to view a Rolex which I had my eye on. They are experts in their field and offer a very trustworthy and reliable service. I purchased a lovely watch and it was in mint conditi... See more

Rated 5 out of 5 stars

Sold a Tudor royal - great experience. Adam made it very easy for me and offered a great price, went over and above to accommodate my diary and make time to view and complete the deal. All on all very... See more

Rated 5 out of 5 stars

A truly professional and overall excellent watch buying process with Adam. Extremely good communication and friendly manner, very good price, and the watch itself is one I’d sold from my collection a... See more

Company replied

Rated 5 out of 5 stars

Bought lovely Genuine 2 year old Tag Formula 1. Is like new and saved nearly £2500 off rrp. The communication and customer service second to none. These guys are really professional and highly recomme... See more

Rated 5 out of 5 stars

Dealt with Adam who was very professional and knowledgeable making the whole process very seamless. The watch was reasonably priced and just as described, cannot fault the watch or service at all - wi... See more

Rated 5 out of 5 stars

There was a slight delay to the initial dispatch off the watch (only a couple of days), but Adam was very clear with his communications on why this happened. Great watch for the price and would highly... See more

Rated 5 out of 5 stars

I purchased a Tudor Black Bay Chronograph 79360N - 0002 from Xtratimewatches and was extremely happy with the watch and the level of service I received. Not a greedy watch dealer like some I have dea... See more

Rated 5 out of 5 stars

Great experience with XtraTimeWatches. I purchased a TAG Aquaracer and the watch was exactly as described and arrived promptly. Would recommend for anyone looking for their next watch purchase! Thanks... See more

Rated 5 out of 5 stars

Couldn’t have had a better experience with this company, watch exactly as described. Efficient and easy process keeping you updated all the way. Pleasure doing business will definitely do more in the... See more

Company replied

Rated 5 out of 5 stars

Second transaction with Adam, purchased via part ex this time and the service was fantastic as always. Don’t hesitate to deal with these guys if you are looking for a watch

Rated 5 out of 5 stars

Another seamless purchase from Adam. Watch was in exceptional condition and frankly a bargain of a price. One of the most polite and professional people you will deal with. The only person I’ll reach... See more

Rated 5 out of 5 stars

What an amazing refreshing experience to deal with such a well organised professional company. Adam is the ultimate professional and goes that extra mile to look after you. If your looking for a high... See more

Rated 5 out of 5 stars

Excellent communication with the seller, pre- and post sale! The item arrived perfectly packaged and sooner than expected. The description was accurate and the watch was truly in an excellent conditio... See more

Rated 5 out of 5 stars

I purchased a Tudor Black Bay Chrono from Adam at XtraTimeWatches. The service was exceptional and the watch arrived next day. Would recommend and I’ll be back!

Rated 5 out of 5 stars

I’ve now bought and sold with Adam Absolute pleasure to deal with, smooth transaction and good prices paid The watches are top quality also I’ll definitely use XTRATIME WATCHES again

Rated 5 out of 5 stars

I purchased a pre owned tudor pelagos from extra time watches. The description was very accurate and their communication was reassuring from purchase to delivery. Their pricing was very competitive b... See more

Rated 5 out of 5 stars

Had a brilliant experience with adam, he really goes above and beyond. I will continue to business with him in the future. Thank you 🙏

Rated 5 out of 5 stars

Very happy with the service and the watch! Purchased a Tudor Black Bay 41mm Monochrome and arrived very quickly! Highly recommend

Rated 5 out of 5 stars

Bought a nice Tudor Black Bay Bronze online, very pleased, excellent communication throughout, paid a fair price and overall very happy with the service, I’d be more than happy to deal with these guys... See more

Rated 5 out of 5 stars

Great experience, Adam communicated great through out and the watch I bought is exactly as he described. Highly recommended

Rated 5 out of 5 stars

Adam offered great communication and very fair price on the watch he bought, thank you.

Rated 5 out of 5 stars

Exceptional service by Adam. The communication was clear throughout and the watch was delivered the next day, well packaged. Highly recommended.

Rated 5 out of 5 stars

Adam was great - professional, smooth and friendly. A quick process end to end, with a fair price for both parties.

Company replied

Rated 5 out of 5 stars

Beautiful watch in near mint condition Absolutely over the moon with it , excellent communication, good price and delivery within 24 hours 5 star

Rated 5 out of 5 stars

Sold a watch to Adam, very helpful and professional throughout the whole transaction.

Rated 5 out of 5 stars

What a fantastic experience, great communication and hand delivered. 5 star service ⭐️⭐️⭐️⭐️⭐️ I couldn’t be more delighted with my new Omega and the service received. Adam went out of his way... See more

Rated 5 out of 5 stars

Great service from the guys at Xtratime, deal was seamless and fair. Thanks again guys, I’ll be back

Rated 5 out of 5 stars

Great buying experience. Good communication throughout. Watch arrived in a timely manner, well packaged and in fantastic condition.

Rated 5 out of 5 stars

I purchased a watch via eBay, and the watch and experience were excellent. I highly recommend.

Rated 5 out of 5 stars

Recently purchased a Tudor Blackbay Pro from Adam via eBay. The watch was in great condition and promptly delivered, even after going through the eBay authentication process and with it being betwe... See more

Rated 5 out of 5 stars

Great company to deal with. Watch was as described and delivered the next working day safe and securely. Will 100% use them again for my next purchase.

Rated 5 out of 5 stars

Great communication, rapid delivery and a fantastic watch that exceeded expectations. Thanks very much to Fraser and the team!

Rated 5 out of 5 stars

I had a fantastic experience with Xtratimewatches! Their responses were incredibly quick and helpful, making the whole process smooth and stress-free. Delivery was just as fast, and everything arrived... See more


Company details

  1. Watch Store

Written by the company

Welcome to Xtra Time Watches! We are a fully registered, independent luxury watch company based in London, UK. We want to connect you with your dream timepiece! Whether you're looking for your next timepiece or looking to sell one you already own, we're here to make the process smooth and straightforward. We also welcome part-exchanges against any of the watches we have in stock. If you have any questions please do not hesitate to reach out via our eBay, email or by phone. We are proud to hold 5* reviews across our eBay store and TrustPilot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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1-star

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Rated 5 out of 5 stars

Adam was great

Adam was great - professional, smooth and friendly. A quick process end to end, with a fair price for both parties.

28 December 2025
Unprompted review
Xtra Time Watches logo

Reply from Xtra Time Watches

Thank you Hamish, hope to see you again soon!

Adam
Xtra Time Watches

Rated 5 out of 5 stars

Couldn’t have had a better experience…

Couldn’t have had a better experience with this company, watch exactly as described. Efficient and easy process keeping you updated all the way. Pleasure doing business will definitely do more in the future.

14 November 2025
Unprompted review
Xtra Time Watches logo

Reply from Xtra Time Watches

Thank you very much for your review, Lewis! Enjoy your new watch!

Adam @ XTW

Rated 5 out of 5 stars

Thoroughly pleasant experience

Thoroughly pleasant experience, and a fab watch!

26 September 2025
Xtra Time Watches logo

Reply from Xtra Time Watches

I'm really pleased you had a good experience! Thank you for your business, Jakher!

Hope to speak with you soon!

Adam
Xtra Time Watches

Rated 5 out of 5 stars

Five Stars Great Experience …

Overall faultless experience dealing with Adam, very good communication and answered all questions I had honestly and quickly, when I asked if the watch was keeping good time, he had it on the timegrapher within 20 minutes and a clear picture was received.

Will be a returning customer in the future without hesitation or worry.

Very Pleased.

24 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I’ve now bought and sold with Adam
Absolute pleasure to deal with, smooth transaction and good prices paid
The watches are top quality also
I’ll definitely use XTRATIME WATCHES again

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Sold a Tudor royal

Sold a Tudor royal - great experience. Adam made it very easy for me and offered a great price, went over and above to accommodate my diary and make time to view and complete the deal. All on all very happy, will definitely be using again when buying or selling watches in the future.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Tudor Royal Blue 38mm

Absolutely delighted with my Tudor Royal! The watch arrived in perfect condition, exactly as described, and you can tell it was carefully packed with attention to detail.
Adam was brilliant throughout—friendly, responsive, and genuinely appreciative. It’s rare to come across someone who clearly values customer satisfaction this much. Highly recommend Xtra Time Watches and will definitely be back in the future.
Thanks again, Adam!

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Experiance Buying First Luxury Watch

The guys at Xtratimewatches are amazing, sourced the exact watch I wanted quickly at a fair price, communicated every step of the way, and very trustworthy guys. Adam and Fraser are great people too. If you’re looking for your first Luxury time piece or adding to your existing collection Xtratimewatches are definitely worth using - I’ll be back to add to the collection soon!

11 July 2025
Unprompted review
Rated 5 out of 5 stars

There was a slight delay to the initial…

There was a slight delay to the initial dispatch off the watch (only a couple of days), but Adam was very clear with his communications on why this happened. Great watch for the price and would highly recommend him as a seller. Hopefully will have the opportunity to do business with him in the future.

6 July 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing refreshing experience…

What an amazing refreshing experience to deal with such a well organised professional company. Adam is the ultimate professional and goes that extra mile to look after you. If your looking for a high quality investable timepiece, then Xtra Timewatches is the place to go for fabulous customer service and excellent value for money.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience.

Great buying experience. Good communication throughout. Watch arrived in a timely manner, well packaged and in fantastic condition.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with XtraTimeWatches

Great experience with XtraTimeWatches. I purchased a TAG Aquaracer and the watch was exactly as described and arrived promptly. Would recommend for anyone looking for their next watch purchase! Thanks again!!

6 May 2025
Unprompted review

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