Best place for dry ice and all the essentials. The San berdo location always opens up nice and early so I try and get in before the rush. Everyone always super helpful and and they make sure you get w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After thinking Xtractor Depot lied, I have discovered that their 3rd party vendor "Across" baited this transaction with phony claims of next day shipping. Stephanie, I apologize for getting angry and... See more
Company replied
Ordered a SS Buchner funnel. Good product at a good price. Online order was not smooth. Did not receive an e-mail confirmation of the order. Could not print receipt (for business credit card rec... See more
Company replied
Xtractor depot rocks! The team over there in San Bernardino are soo friendly and helpful. Every time you open those doors your greeted w a smile and treated with respect. Coming from a rookie extract... See more
Company replied
Company details
Written by the company
Xtractor Depot, LLC. is a leader and innovator in providing exceptional materials processing and laboratory equipment to various industries. We specialize in providing our clients equipment solutions to help them succeed. We also provide educational and additional resources regarding our products and services. Call 888.733.2712
Contact info
855 Washington Blvd., 90640, Montebello, United States
- 888-733-2712
- xtractordepot@gmail.com
- xtractordepot.com
Best place for dry ice and all the…
Best place for dry ice and all the essentials. The San berdo location always opens up nice and early so I try and get in before the rush. Everyone always super helpful and and they make sure you get what you need for the job at hand.
25 July 2025
Great Customer Service
The XD Team is great to work with for all lab and extraction needs. Very quick responses from the customer service department and readily available to help answer questions!
24 April 2025
Always getting good customer service
Always getting good customer service. I've been a member for many years.
25 February 2025
Very nice people high quality service…
Very nice people high quality service keep going.
28 January 2025
Xtractor Depot Team
The team at Xtractors Depot are the best in the business and can help with all of your extraction needs!
24 June 2024
Its been 2 weeks and i have no tracking…
Its been 2 weeks and i have no tracking number and or obviously no bags.
25 March 2024
Horrible customer service
Horrible customer service. I order a part for my short path and after 3 weeks I still haven't received it. Try to contact customer service on their 20k defective short path they sold to us, and their response is we're not in the service of losing money your warranty had pass we can't help you plus we no longer make parts for your machine.
Across International sale the same thing much more professional and willing to stand behind their product.
18 March 2024
Unprompted review
...........
28 December 2023
5 star service every time from Steph…
5 star service every time from Steph and David and Mayo! They know their stuff! Got my oven fixed and back to me in 3 days! Love this crew!
28 November 2023
Best customer service in the biz
Best customer service in the biz! Smiling faces and happy to help!
27 September 2023
I am incredibly impressed with the…
I am incredibly impressed with the sheer knowledge of the sales staff. They know the ins and outs of everything on the showroom floor and can answer all my questions. It is a pleasure each and every time that I visit the Oklahoma City branch. Their conscious effort to promote safety in this dangerous field goes above and beyond any other
30 August 2023
Service and great commitment
26 June 2023
Lack of communication
Lack of communication. I had to reach out to the company to see why my product hadn't shipped. It was because they miscalculated the shipping and needed more money. they then waited 3 days after to actually ship. Customer service was rude and not helpful. I will NEVER use this site again.
25 May 2023
The great job
25 March 2023
The staff is so helpful and very…
The staff is so helpful and very knowledgeable on there Equipment will always recommend to go by an buy any extraction needs
27 December 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.