Terrible brokerage, once you put your money in they will make it immensely hard to get it back out. Advertises false deals to get you to join then once you join the deal miraculously disappears. Custo... See more
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Misleading Intro offer - hard to get money out. Signed up for the free share offer with a view to moving my portfolio, then once funds deposited it took two days for them to show despite bein... See more
I was wary at first as XTB's cash ISA offer is very new. Account easy to open and once you get your head around adding money to free cash, then moving it to the cash ISA. Transfering £15k was held and... See more
Company replied
Investment platform which is very easy to get started and use. Customer care is nice, and their fees are relatively low for starters.
Company replied
Company details
About XTB Online Investing
Written by the company
XTB is a global leading Brokerage house and provider in retail trading of investment solutions, committed to delivering cutting-edge and accessible options for clients worldwide. Licensed and regulated by the UK Financial Conduct Authority, XTB Group has gained over 1.7 million customers.
With over two decades of industry expertise, XTB has secured its position among the biggest Stock and CFD brokers registered on the stock exchange.
XTB specialises in providing market access, by offering 10,900+ instruments, including Stocks & ETFs, a Flexible Stocks & Shares ISA, CFDs, Commodities, Investment Plans, and more, tailored to the needs of both institutional and retail investors. You can also earn 4.25% interest on your GBP uninvested funds! Since its inception in 2004, the company continues to strive to be the most open and transparent on the market, while also offering its clients innovative technological solutions.
With the aid of cutting-edge technology and immediate order execution, XTB is now able to provide access to thousands worldwide markets and the freedom to trade from any location. XTB is currently one of the fastest growing FinTech in the investment industry and has the experience in providing world-class trading services. Each branch is authorised and regulated by the appropriate inspection body, including CMB, KNF, BaFin, and the Financial Conduct Authority. VISIT OUR WEBSITE
Contact info
Level 9, One Canada Square, Canary Wharf, E145AA, London, United Kingdom
- +44 2036953086
- uksales@xtb.com
- xtb.com
Breach of guidelines
Easy to use and reliable.
5 December 2025
Reply from XTB Online Investing
hank you for your feedback! We’re glad to hear that you find the platform easy to use and reliable. Providing a smooth and trustworthy experience is one of our top priorities.💪
Is very easy
5 December 2025
Reply from XTB Online Investing
Thank you for your comment! We’re glad to hear that you find it very easy to use. Providing a smooth and intuitive experience is one of our top priorities 👍
Reply from XTB Online Investing
Thank you! 😍
Reply from XTB Online Investing
Thank you for your comment. We understand that as a new user it may take some time to get familiar with the platform.
If you have any questions while exploring or need assistance at any stage, please feel free to reach out!
Reply from XTB Online Investing
Thank you for your comment. We understand that as a new user it may take some time to fully explore the platform.
If you have any questions or need assistance as you get started, please feel free to reach out, we’re here to help at every step. Wishing you a smooth and positive experience ahead!
Nice
Your approach is good. I hope everyone will cooperate with you and find suitable work and a good income.
4 December 2025
Reply from XTB Online Investing
Thank you for your feedback, we hope we will deserve a better rating :) Best regards!
Good Support and chart trading. Time efficient
They have a very good support. At my other Broker I wait days until day anwser. Most time the answers are not useful. This is different at xtb.
Also the GUI is very nice. In have candles and can change the view.
Additionaly the position management is efficient. Not much clicks for changing stop loss. Not much of my time... Last but not lest I can trade in the chart directly.
4 December 2025
Unprompted review
Reply from XTB Online Investing
Thank you very much for sharing your positive experience. We truly appreciate your feedback and are glad to hear that our services met your expectations. If you ever need support or have any questions regarding your investments, we remain at your disposal.
Verification process too long
4 December 2025
Reply from XTB Online Investing
Thank you for taking the time to share your feedback. We’re sorry to hear that the verification process is taking longer than expected.We make every effort to ensure that the process takes as little time as possible and that customers do not have to wait. We apologise for the delay and hope that your account has now been opened.
Reply from XTB Online Investing
Bonjour,
Nous vous remercions pour ce retour positif !
C’est un plaisir de savoir que vous êtes satisfait.
À bientôt sur XTB !
Reply from XTB Online Investing
Thank you for your feedback!
We're glad to hear everything is good 😊
Reply from XTB Online Investing
Thank you for your comment! We're glad to hear you’re having a positive experience so far and hope the app continues to meet your expectations.
Reply from XTB Online Investing
Thank you for your comment! We're glad to hear you're enjoying the app!
Reply from XTB Online Investing
Bonjour,
Merci beaucoup pour votre retour ! Nous sommes ravis que notre service vous convienne.
L’équipe XTB
Reply from XTB Online Investing
Thank you for your message! That sounds great — we’re glad you’re taking the first steps.
Please take your time to explore the platform and start investing at your own pace. If you have any questions along the way or need support, we’re always here to help. Regards
Portugal good UX
Didn't test taxing yet, everything is straight forward, not easy to find ETF, futures suggested over them.
Overall, as a Portuguese user, best platform for ETF investment
2 December 2025
The other part is so nice.I prefer this…
The other part is so nice.I prefer this company. Just I have one request from this company. If you can make account for Afghanistan people it will be better.
2 December 2025
Reply from XTB Online Investing
Thank you for your comment! We're glad to hear you have a positive experience. We’ve noted your request regarding account availability for Afghanistan and will share it with our team for review.
Reply from XTB Online Investing
Thank you for sharing your positive experience! We’re glad the platform meets your expectations! Regards
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