X Suit Reviews 302

Good customer service.
Nice fabric.
The cut of the suit and fit were terrible. The pant legs were so wide it looked like a 1940s Cary Grant pants..
A 40 jacket is normally a little big for me. This one was too tight to even get on..

Suits fit great, exceptional customer service.

I bought Xsuit2.0 jacket, Xsuit2.0 pants, Xshirt3.0

I paid $126 for a rag. Horrible quality, horrible customer service. Do yourself a favor and buy your clothes elsewhere.

Horrible Quality - I ordered 3 items. Two of the three had manufacturing defects. Issue 1 - In the pants, the crotch seam was not sewn at all (that is an important seam). Issue 2 - The shirt had a hole in it (they would not replace or refund - see customer service below), hence, I paid $126 for a rag. Issue 3 - Took me three times to get the jacket size correct. The 44 was actually tighter than the 42 indicating poor workmanship.

Horrible Customer Service - Issue 4 - Returned the 42 jacket. They said they would have to charge me since I didn't include the garment bag and hanger. I told them I was certain I did return these items. They sent me a picture of them holding up a jacket like that proved I didn't send the bag/hanger. Luckily, when I enlarged another photo they sent, it clearly showed the bag/hanger. I've never had a company try to gaslight me before. Issue 5 - I explained that the shirt had a manufacturing defect - a hole. I wore the shirt once and didn't notice a hole when I put it on. I wore the shirt under a vest. When I took off the shirt, I noticed a hole (the shirt stretches so I am not that surprised that the hole became noticeable after wearing). The area of the vest over the hole had no damage whatsoever so there was no way I could have unknowingly punctured the shirt. XSuit refused to replace or refund the shirt. Xsuit said I damaged it with no explanation as to why my vest was undamaged.

Have bought from XSuit 3 times and everytime a great experience. Suits delivered on time and in super quality. Replaced most of my work shirts and suits.

Always helpful and great products. Never had an issue.

At this point, purchasing from X-Suit has become an automated process for me. My purchase today is the 3rd suit, and 5th overall purchase. I don't have to guess if a size will fit thanks to my experience with their sizing "software", but previously when I needed to make an exchange, it was painless to do so.

The suits are quite well made and fits very well. Although I’d still go slightly larger than the auto suggestion sizing, everything still fit alright. The stretch and fabric feel are some of the best of this type of clothing.

Xsuits is incredible. From their customer support, quality of products, and style. I'll never buy a suit from anywhere else.

Xsuit has great customer service in addition to great products. I wish the company the best of success in the future.

I have purchased 5 sets of suits from xSuit and use them as my default day to day work suit.

Pros:
- Saves on dry cleaning costs, the water repellent nature means I am not concerned about small spills or rain.
- Low maintenance shirts mean I do not have to regularly iron.
- Reasonable price for product offered.
- Comfortable shirt material, good looking suit material.
- Lots of pockets for extra storage.
- Great customer service, I returned my first suit 3 times at no cost because I was not sure which size I needed.
- Long lifespan for suits, as a trial lawyer, I wear suits Monday to Friday, the xSuit is more durable than ordinary suits and none have ripped on me yet.

Cons:
- Internal zips sets off metal detectors.
- Unable to order custom sized clothing, e.g. sleeves are always too long for me.
- Special instructions for washing / cleaning due to material.
- Minor size differences between different products, whilst not noticable by look, you can definitely feel.

This is by far my favorite suit company. The suits are very comfortable to wear and washable which is a critical factor for me. The 3.0 pants also have a really clever pocket design that I’ve not seen in other dress pants. After wearing the 3.0 for quite a while mine started exhibiting a strange wave pattern in the fabric, but when I asked their customer service about it they offered to take it as a return (which I wasn’t expecting, I was just asking about care options). I’m definitely looking forward to trying their 4.0 version with the return credit. In the meantime I’ve had to switch back to a regular suit and the difference is night-and-day. Can’t wait to be able to switch back again

The suits and shirts I bought are of solid quality and made. Buttons on my shirts and suits have not broken off after all of these years. The materials have endurance as I wear and wash my shirts weekly for years now. I only wish they bring back snap buttons for the shirts. I got a lot of compliments from the snap button shirts.

My experience has been good. Every product that I ordered (that i did not cancel) was recieved. Most of their shipment comes from China, so I never expect their products to come fast. Hopefully they will eventually have enough bandwidth to keep stock StateSide. I appreciate the quality, and they have been steadily improving. I am excited to see what else they come up with. I have two suits, a couple of shirts, and their tie.

I have been shopping with X Suit for several years now, I have always had excellent customer service and communication. They return email/msg's quickly and always ask if there's anything else before completing a session. The product quality is top notch and they keep improving every year. I highly recommend buying from X Suit. you won't be disappointed!

I debated what to rate this, VERY mixed feelings. My first suit was great from them, love the feel, and the quality. However, my second suit, which I ordered the exact same size, just a different colour, the sizing was all off, and the only explanation I got from the company was "some runs produce different sizing"....that should not occur, a size 48 jacket in any colour should not have different size sleeves, or chest! due to the fact it is a rare suit make, nobody will even alter it, and Xsuit has offered nothing but that explanation. A good product, but very inconsistent sizing, that is the reason for my poor review.

The folks at XSuit have gone above and beyond to make sure my experience was perfect. The process start to finish was easy and hassle free

the best suit ever. I am fully satisfied with the products. Hope X suit will always be sustainable in the business

The most comfortable suits and shirts you will ever own. I wear my jacket every day, for every occasion.

I wanted a stretch-type material suit for a beach wedding I was in and purchased their 2.1 suit. The company’s customer support was super helpful and actually recommended this over the 3.0 as it was for a wedding- the 2.0 has more structure is more aligned with a typical formal suit design and style. The 3.0 is more of a casual suit.

The suit came out great (eventually) but I had to order up 2x jacket sizes as they run super slim. I’m normally a 42L and ordered a 44 based on their recommendations and it was extremely tight everywhere on me. I exchanged it for a 46 and it was still tight around my waist (I’m 6’, 205lbs, athletic body with a beer belly). For the pants I’m usually between 34-36” waist. I got the 36” and they fit perfect, so note those run a bit slim as well. I had a tailor bring out the waist of the jacket and shorten the sleeves, and hem the pants (they come un-hemmed). After that the suit fit great and was perfect for an outdoor wedding in the hot sun.

All together I loved the suit and they had great customer service- the exchange process was easy and they even prioritized shipping as I needed it quickly for the wedding. My only complaint is that they only offer $20 for tailoring costs and it’s issued as a site credit, not a refund, so take that into consideration of the true cost of the suit. That and the fact that I had to order a size 46 jacket when I’m normally a 42L is a bit absurd sizing.