Quick response to email requesting cancel/refund, pending funds back into my account promised 7-12 days after I got survey link. I felt tricked & scammed at the original ck out as all charges were no... See more
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See what reviewers are saying
29 Sep: I got charged 3 times without knowing. The customer service told me about getting a refund. Buy I still didn’t get it. Is there anyone who got their money back? Oct 8- Update: I have been ref... See more
It was also me very easy to deliver first time ever ordering off this website so cross fingers I get to try my products
My teenage daughter accidently subscribe to purchase some perfume at a discounted price. She had no idea what she was doing and she was using my debit card. I emailed customer service as soon as she l... See more
You should know
3.8
Great
443 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent refund
29 July 2026
Unprompted review
Refund for 9.99
21 July 2026
Unprompted review
Thought i was purchasing a boneless…
Thought i was purchasing a boneless couch however i wasnt, it was just credits for the website. The escalation team was great, and refunded my money!
22 July 2026
Unprompted review
I had an issue with unexpected charges…
I had an issue with unexpected charges and reached out for help. A member of the team contacted me and said my money would be returned to the account I used. I appreciate the response and will update my review once the refund has been received.
31 July 2026
Unprompted review
Jamel was amazing and very helpful
Jamel was amazing and very helpful. He solved my problem quickly and efficiently.
30 July 2026
Unprompted review
I subscribed in error and requested…
I subscribed in error and requested cancellation of the subscription a refund. My request was honored expediately. Wonderful customer service. Thank you
30 July 2026
Unprompted review
Eric helped me resolve my issue i…
Eric helped me resolve my issue i thought I would get the run around but he was swift an great!!!
30 July 2026
Unprompted review
Ran across this on Facebook
Ran across this on Facebook. Turns out it is a scam with a misleading false advertisement. I purchased a perfume but instead was given “points”. I contacted them immediately to request a refund based on this. They advised a refund would be given “if” I leave a positive review so “people will trust them”. I agreed to provide a positive review if they actually deliver on the promised refund. Refund never happened. This is a scam. Keep your money.
21 July 2026
Unprompted review
Horrible they over charged my card…
Horrible they over charged my card twice for app I'm not using and taking forever for my refund then charged me 30.00 for what?? My Amazon account is cheaper then this crap and the email had said Amazon which wasn't so there scamming ppl
27 July 2026
Unprompted review
They are professional and prompt when…
They are professional and prompt when asked for guidance
30 July 2026
Unprompted review
I reached out to the company and…
I reached out to the company and response was very prompt and resolution was successful.
29 July 2026
Unprompted review
Emerald was great Company not so much
Emerald was great. The manner at ehich the company obtained my information was deceptive and i would not recommend. Once i emailed about their deceptive practices, they sent an automatic email offering me a full refund. In order to get the refund, I had to leave a review. This is my review.
29 July 2026
Unprompted review
Refund in progress thanks to the team.
30 July 2026
Unprompted review
Quick resolution
I got tricked by a false advertisement on facebook and didn’t know I was signing up for something like this but was I called, I was able to talk to someone and had my situation resolved immediately. Thank you
29 July 2026
Unprompted review
Hello
Hello,
I’ve been subscribed without notice. I did not log in your website so I can brief my experience
23 July 2026
Unprompted review
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